I haven't been to this Arby's for years. The service and the food was great.
Food: 5
Mary Preister
Great French Dip!
Olivia Wilson
I visit this location fairly regularly, as I do not have a location closer to me. Today I visited and went through the drive-thru as I always do. While I was ordering, the employee who was taking my order stopped me and said in a very rude tone, “could you stop yelling?” I have a slight hearing impairment, so at times I do speak a little louder, but in no way was I yelling. I was so shocked at her attitude that I couldn’t even respond. I was embarrassed and felt bad for something I didn’t even do. I didn’t even know how to speak at that point. I finished my order and the employee was very short at the window. I’ve worked in customer service, and I know it can be difficult sometimes, but there is never a time when it’s ok to belittle a customer or embarrass them. Fighting back tears, I wasn’t even going to address it. I simply pulled up to wait as she asked, took my food when it arrived and left. I really struggled with whether or not to report this, but I’d like to see this addressed so that maybe another customer won’t have the same experience that I did. The employee’s name on my receipt was Keyya. She had long red braids and some dainty facial piercings.
Atmosphere: 1
Food: 2
Service: 1
Scott Miller
Arby's does not disappoint. I get the French dip. Always a winner, and no complaints.
Atmosphere: 5
Food: 5
Service: 5
Naomi Valdivieso
The night employee shakenna was so rude and unprofessional. The manager apologized on her behalf but she just shouldn’t be working there if she’s that miserable and hates people that much.
megan barron
worst service ever and the employee shakenna working night shift had the worst attitude i’ve ever encountered. if you don’t want to work at a fast food place…maybe don’t?
Stephanie McCarty
The employee taking the order was rushing and rude. The sandwich was literally thrown together. No thanks. This N Druid location is having issues.
Atmosphere: 2
Food: 3
Service: 3
Mark Belcher
Great place great food
Atmosphere: 5
Food: 5
Service: 5
Brian Murphy
Horrible
Atmosphere: 1
Food: 1
Service: 1
Kelley K.
HORRIBLE!!! I made a mobile order at 11:32 am and I’m STILL waiting on my two cheesesteak meals at 12:02 pm because they’re in the store arguing and talking on the phone!!!
The jomacha shake has not changed. Still awesome. We tried the new steak sub sandwich. It was good but would have been better with lettuce and tomatoes. I’ll ask for that when I order another one.
Atmosphere: 4
Food: 4
Service: 4
Luke Cox
Awesome night shift! I arrived about nine. The front end cashier was super pleasant and fast, the employee that brought the food was nice, and the food was super tasty!! I'll be back!
Sakima Tyree Stephens
The food was good. The customer service, exceptional. The team worked together, we're personable, and kept the dining area clean.. You could tell they enjoyed working together and serving the people.
Atmosphere: 4
Food: 3
Service: 4
Kingston Pullum
Dirty nice people
Tracy Banks - Ellison
I only ordered a small curly fry. The fries appeared to be double-cooked and were terrible.
I haven't been to this Arby's for years. The service and the food was great.
Food: 5
Great French Dip!
I visit this location fairly regularly, as I do not have a location closer to me. Today I visited and went through the drive-thru as I always do. While I was ordering, the employee who was taking my order stopped me and said in a very rude tone, “could you stop yelling?” I have a slight hearing impairment, so at times I do speak a little louder, but in no way was I yelling. I was so shocked at her attitude that I couldn’t even respond. I was embarrassed and felt bad for something I didn’t even do. I didn’t even know how to speak at that point. I finished my order and the employee was very short at the window. I’ve worked in customer service, and I know it can be difficult sometimes, but there is never a time when it’s ok to belittle a customer or embarrass them. Fighting back tears, I wasn’t even going to address it. I simply pulled up to wait as she asked, took my food when it arrived and left. I really struggled with whether or not to report this, but I’d like to see this addressed so that maybe another customer won’t have the same experience that I did. The employee’s name on my receipt was Keyya. She had long red braids and some dainty facial piercings.
Atmosphere: 1
Food: 2
Service: 1
Arby's does not disappoint. I get the French dip. Always a winner, and no complaints.
Atmosphere: 5
Food: 5
Service: 5
The night employee shakenna was so rude and unprofessional. The manager apologized on her behalf but she just shouldn’t be working there if she’s that miserable and hates people that much.
worst service ever and the employee shakenna working night shift had the worst attitude i’ve ever encountered. if you don’t want to work at a fast food place…maybe don’t?
The employee taking the order was rushing and rude. The sandwich was literally thrown together. No thanks. This N Druid location is having issues.
Atmosphere: 2
Food: 3
Service: 3
Great place great food
Atmosphere: 5
Food: 5
Service: 5
Horrible
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE!!! I made a mobile order at 11:32 am and I’m STILL waiting on my two cheesesteak meals at 12:02 pm because they’re in the store arguing and talking on the phone!!!
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The jomacha shake has not changed. Still awesome. We tried the new steak sub sandwich. It was good but would have been better with lettuce and tomatoes. I’ll ask for that when I order another one.
Atmosphere: 4
Food: 4
Service: 4
Awesome night shift! I arrived about nine. The front end cashier was super pleasant and fast, the employee that brought the food was nice, and the food was super tasty!! I'll be back!
The food was good.
The customer service, exceptional.
The team worked together, we're personable, and kept the dining area clean..
You could tell they enjoyed working together and serving the people.
Atmosphere: 4
Food: 3
Service: 4
Dirty nice people
I only ordered a small curly fry. The fries appeared to be double-cooked and were terrible.
Atmosphere: 2
Food: 2
Service: 2
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