The staff here is always friendly and polite. But without fail, there is always a crazy line here that is extremely slow moving. I certainly understand (even expect) a lunch or dinner rush, but the line at this location is always extremely backed up no matter the time of day. It is not a quick stop, and I typically spend 20-30 minutes waiting in line to get my food. Although the portions are good and the team members are kind, the long wait kind of defeats a lot of the reason I go to Chipotle: a quick, efficient, healthy option.
Gary Archie
Boul was GREAT
Atmosphere: 5
Food: 5
Service: 5
Nora Powell
I had a really negative experience at this Chipotle. I ordered the Kids Taco kit to go online. When I got home, I only received two toppings after ordering three. Workers didn't inform me and try to get a replacement topping if they didn't have it in stock. The guacamole was also clearly spoiled and brown. It had a foul smell outside of simply oxidation. The drink machine had no ice.
Atmosphere: 1
Food: 1
Service: 1
James Brookshire
I’ve been coming to this chipotle for about 3 months every time I leave it I somehow feel more upset. I use the mobile pickup and every-time I have to wait at least 10 mins by the counter for someone to acknowledge me. Today I went in and I kid you not one person was standing in the back doing absolutely nothing while 3 of us waited. Whatever that’s what I’ve come to expect at this location. Then however I get home and this is what I see. Where is the other half of the bowl? I expect some type of refund at least 50 percent as they only gave me half a bowl.
Atmosphere: 1
Food: 1
Service: 1
Connor Hearington
Stingy with portions, constantly out of items, dirty tables, and doesn't't taste the best either, the one by Ponce City market is way better.
Atmosphere: 1
Food: 1
Service: 4
Justice Chiguta
it says they open at 10:45 am i was there at 10:45 am & they opened at 10:55. Completely ignored me at the door.
Shamil Thomas
They were OUT OF EVERYTHING NAPKINS SPOONS AND STEAK MY FOOD WAS VERY VERY COLD RICE WAS VERY HARD AND THEY WERE OUT OF RECEIPT PAPAER THEY CLAIM MADE ME TAKE A PICTURE OF THE SCREEN THE MANAGER SAID THAT’S THE ONLY WAY BEANS ARE HARD AS WELL
Atmosphere: 1
Food: 2
Service: 1
Harshit Sapra
Avoid peek hrs
Atmosphere: 4
Food: 4
Service: 3
Colton Mathis
No matter what time of day you come, they are ALWAYS out of something.
Online order was wrong, went in told rep it was wrong and she snatched bag and threw it out. Redid being hopeful but was still missing items. Rep had all around poor customer service skills.
Atmosphere: 3
Food: 1
Service: 1
Rita Bell
Bad customer service! Didn't open up in time 4 customers! We waited at least 10 minutes!!! Didn't even fix my food right!!!
Atmosphere: 1
Food: 1
Service: 1
Keaondra Wade
The really should clean the outside of this place. Also, Chipotle needs friendlier works all together . Not just this location but all of them
Atmosphere: 2
Food: 3
Service: 2
A Scott
This location was my favorite, but not anymore. Horrible experience that corporate will definitely be hearing about!!! Despite being out of lettuce, corn, pico, & guacamole in the 'in person' line, they charged me full price for a bowl! To make matters worse, they had ALL the ingredients in the 'online' order line, but refused to utilize them to complete my bowl! If a customer takes the time to personally drive all the way to your store, they should get what they paid for! SMH
The staff here is always friendly and polite. But without fail, there is always a crazy line here that is extremely slow moving. I certainly understand (even expect) a lunch or dinner rush, but the line at this location is always extremely backed up no matter the time of day. It is not a quick stop, and I typically spend 20-30 minutes waiting in line to get my food. Although the portions are good and the team members are kind, the long wait kind of defeats a lot of the reason I go to Chipotle: a quick, efficient, healthy option.
Boul was GREAT
Atmosphere: 5
Food: 5
Service: 5
I had a really negative experience at this Chipotle. I ordered the Kids Taco kit to go online. When I got home, I only received two toppings after ordering three. Workers didn't inform me and try to get a replacement topping if they didn't have it in stock. The guacamole was also clearly spoiled and brown. It had a foul smell outside of simply oxidation. The drink machine had no ice.
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to this chipotle for about 3 months every time I leave it I somehow feel more upset. I use the mobile pickup and every-time I have to wait at least 10 mins by the counter for someone to acknowledge me. Today I went in and I kid you not one person was standing in the back doing absolutely nothing while 3 of us waited. Whatever that’s what I’ve come to expect at this location. Then however I get home and this is what I see. Where is the other half of the bowl? I expect some type of refund at least 50 percent as they only gave me half a bowl.
Atmosphere: 1
Food: 1
Service: 1
Stingy with portions, constantly out of items, dirty tables, and doesn't't taste the best either, the one by Ponce City market is way better.
Atmosphere: 1
Food: 1
Service: 4
it says they open at 10:45 am i was there at 10:45 am & they opened at 10:55. Completely ignored me at the door.
They were OUT OF EVERYTHING NAPKINS SPOONS AND STEAK MY FOOD WAS VERY VERY COLD RICE WAS VERY HARD AND THEY WERE OUT OF RECEIPT PAPAER THEY CLAIM MADE ME TAKE A PICTURE OF THE SCREEN THE MANAGER SAID THAT’S THE ONLY WAY BEANS ARE HARD AS WELL
Atmosphere: 1
Food: 2
Service: 1
Avoid peek hrs
Atmosphere: 4
Food: 4
Service: 3
No matter what time of day you come, they are ALWAYS out of something.
Atmosphere: 2
Food: 2
Service: 3
Really good food. No complaints.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Horrible attitudes, great food tho.
Atmosphere: 3
Food: 4
Service: 1
Online order was wrong, went in told rep it was wrong and she snatched bag and threw it out. Redid being hopeful but was still missing items. Rep had all around poor customer service skills.
Atmosphere: 3
Food: 1
Service: 1
Bad customer service! Didn't open up in time 4 customers! We waited at least 10 minutes!!! Didn't even fix my food right!!!
Atmosphere: 1
Food: 1
Service: 1
The really should clean the outside of this place.
Also, Chipotle needs friendlier works all together .
Not just this location but all of them
Atmosphere: 2
Food: 3
Service: 2
This location was my favorite, but not anymore. Horrible experience that corporate will definitely be hearing about!!! Despite being out of lettuce, corn, pico, & guacamole in the 'in person' line, they charged me full price for a bowl! To make matters worse, they had ALL the ingredients in the 'online' order line, but refused to utilize them to complete my bowl! If a customer takes the time to personally drive all the way to your store, they should get what they paid for! SMH
Atmosphere: 1
Food: 1
Service: 1
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