Staff is friendly however something is definitely going on with the decaf at this location. I have insomnia and anxiety so I often get decaf in the afternoon or when ordering a large drink. Every single time I order decaf here I get major jitters from it, which doesn't happen to me with decaf drinks from any other coffee shop or even consistently at other Dunkin locations. Please be more careful, or be honest if you are out of decaf, this could be very dangerous to people with more serious medical conditions than mine
Camry Renae
I love this location and customer service is top tier. Best avacado toast I’ve had thus far
Alaria Robinson
Me & My Co-Worker placed a large order for our leasing team this morning, we noticed we were missing an item & only 1 item. My co worker called up there & explained to an employee we were missing something. She tells her yea we can come up there to get it but when I arrived whomever the manager is was completely rude. She argued with the other employees that everything was there. Then started to argue with me as well as if I was lying about the missing item. I asked for her name & she says “You don’t need me name!” Her customer service was absolutely terrible! Never going here again! As manager you should take accountability for this mistake
Annie B.
This is the only Dunkin' I frequent. The employees are always super friendly and timely. There is a wonderful young girl that works there most times I go and she is such a joy! Always makes my order to perfection and accommodates if they're out of something. Donuts are always fresh, even if you go near closing time!
Erik S
Sahi has top tier customer service! Food was phenomenal and fresh. She deserves a raise and a promotion!
Sage Ridgely
Happy people work here.
Brandon Ansley
Avoid unless you have 30 extra minutes to wait on a single donut sitting in a tray behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Lo
Such nice staff!! They made an amazing pumpkin spice latte too!
Atmosphere: 5
Food: 5
Service: 5
Jeff C
Twice a day!
Atmosphere: 5
Food: 5
Service: 5
Norma Cobos
Terrible service, the manager treats her employees very badly and also all the clients who are Hispanic, she is very rude and pedantic. She is also Hispanic and has a very bad attitude with everyone.
I like Dunkin but not this store. Weird people here. They never read any instructions (extra cheese? Extra egg?) that you pay for. I would have called it a mistake but this has happened several times (say 7-12). Can’t change their store on doordash so I have to deal with them.
Food: 1
Chris Nam
Recently started going downhill, coincidentally have seen lots of new employees. My medium iced lattes are filled only 80-90% of the cup, my sandwiches and wraps have been a bit cold from being frozen, and the employees are rude when I ask them to fill up my medium cup to the top. Why am I paying for a medium if they’re going to fill it up to a small size? There’s a better Dunkin just a few minutes up Roswell Rd.
Atmosphere: 3
Food: 2
Service: 1
pjmjr pjmjr
I guess this will be a detail. That's not important of display on google maps , but this location is not a drive thru.I
Paola Morales
This place has bad customer service, the employee Miriam was very rude and unprofessional. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Cakedady478 Cakedaddy478
Received a grubhub order for 24 glazed donuts drove all the way to the restaurant and the restaurant advice me they dont have the order. Im clearly showing them the order on my phone. Don’t understand why they couldnt just make the order like other restaurants do, the restaurant still would have got paid for it. Wasted time and gas.
Staff is friendly however something is definitely going on with the decaf at this location. I have insomnia and anxiety so I often get decaf in the afternoon or when ordering a large drink. Every single time I order decaf here I get major jitters from it, which doesn't happen to me with decaf drinks from any other coffee shop or even consistently at other Dunkin locations. Please be more careful, or be honest if you are out of decaf, this could be very dangerous to people with more serious medical conditions than mine
I love this location and customer service is top tier. Best avacado toast I’ve had thus far
Me & My Co-Worker placed a large order for our leasing team this morning, we noticed we were missing an item & only 1 item. My co worker called up there & explained to an employee we were missing something. She tells her yea we can come up there to get it but when I arrived whomever the manager is was completely rude. She argued with the other employees that everything was there. Then started to argue with me as well as if I was lying about the missing item. I asked for her name & she says “You don’t need me name!” Her customer service was absolutely terrible! Never going here again! As manager you should take accountability for this mistake
This is the only Dunkin' I frequent. The employees are always super friendly and timely. There is a wonderful young girl that works there most times I go and she is such a joy! Always makes my order to perfection and accommodates if they're out of something. Donuts are always fresh, even if you go near closing time!
Sahi has top tier customer service! Food was phenomenal and fresh. She deserves a raise and a promotion!
Happy people work here.
Avoid unless you have 30 extra minutes to wait on a single donut sitting in a tray behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Such nice staff!! They made an amazing pumpkin spice latte too!
Atmosphere: 5
Food: 5
Service: 5
Twice a day!
Atmosphere: 5
Food: 5
Service: 5
Terrible service, the manager treats her employees very badly and also all the clients who are Hispanic, she is very rude and pedantic. She is also Hispanic and has a very bad attitude with everyone.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I like Dunkin but not this store. Weird people here. They never read any instructions (extra cheese? Extra egg?) that you pay for. I would have called it a mistake but this has happened several times (say 7-12). Can’t change their store on doordash so I have to deal with them.
Food: 1
Recently started going downhill, coincidentally have seen lots of new employees. My medium iced lattes are filled only 80-90% of the cup, my sandwiches and wraps have been a bit cold from being frozen, and the employees are rude when I ask them to fill up my medium cup to the top. Why am I paying for a medium if they’re going to fill it up to a small size? There’s a better Dunkin just a few minutes up Roswell Rd.
Atmosphere: 3
Food: 2
Service: 1
I guess this will be a detail. That's not important of display on google maps , but this location is not a drive thru.I
This place has bad customer service, the employee Miriam was very rude and unprofessional. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Received a grubhub order for 24 glazed donuts drove all the way to the restaurant and the restaurant advice me they dont have the order. Im clearly showing them the order on my phone. Don’t understand why they couldnt just make the order like other restaurants do, the restaurant still would have got paid for it. Wasted time and gas.
Atmosphere: 1
Service: 1
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