I ordered biscuits and gravy combo and the biscuits and gravy were cold so I asked the server if she could just ring me for a 2 egg breakfast, which is the same times without the biscuits and gravy add toast. The manager proceeds to tell me the two egg breakfast doesn’t come with hash browns! It says it comes with hash browns on the menu and online!!! When I tell her yes it does and it’s a meal… she had re rung me individually for the times I ate and ignored the fact that my food coming from her kitchen was cold!!!! She gets sassy and informs me this is just how it is and charged me double damn near!! This service from the manager was unacceptable! I have been a manager in many food services and I would never make my customer pay more for their meal when i make a mistake, and be rude about it!! Ps Yes I will definitely fill out the servey and call corporate first thing Monday morning!
A. Edwards
Came here a little after 11p on a Saturday, I didn't know this IHOP was here, the parking lot is tight. It was crowded inside, I guess people were leaving the parties. The entire crew moved as a unit getting people seated and serving. The kitchen crew was on point they were fast. IHOP has been falling off because of the other spots I've been to, but this one, showed how I remembered IHOP should be. And for a Saturday night, impressive. Good job y'all keep it up.
Atmosphere: 4
Food: 5
Service: 5
Dedrick Hart
Something was not right. The next day I was pooping and it smelt like the I hop food. No lie. The service was good .I think the food was half cooked...
Loretta Moore
Order was ready. Host was very nice. Food was a little cold but still good.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pancake Combo
Kimberly Ware (Kimmiko)
Big strong polite eye candy servers makes me feel safe. Food was great too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Steak Omelette
judy cristina chaparro suarez
Not recommended!! One of the waitresses served us Shaniyah Nothing friendly, it took a while with the food, two more tables arrived with us, they were attended to quickly and with our table it took more than 20 minutes to bring our order, I really don't recommend it! 😞
Atmosphere: 3
Food: 3
Service: 1
Nicolas Beatriz Liberatore
I honestly come back here for Rita's Amazing Hospitality and Customer service! But the food here is on POINT! Recommend 100% !
Atmosphere: 5
Food: 5
Service: 5
Nami Ha
Please be honest! Refund, please. I ordered it mobile in advance and I went there to pick it up. They said that strawberry smoothies ran out of it, and I didn't get any other smoothie. I thought that they would make a refund on it. I saw that they were modifying the receipt, and I put my signature on it. So I believed them. But they didn't. I didn't get a refund even after 4 days. I'm busy, and I don't want to consume energy on calling about it. Please be honest with customers. Customers pretend to unrecognize, but we all know.
Atmosphere: 3
Food: 3
Service: 1
George Grier
The service is not bad and the food is pretty good
Service differs during day and night. The stars given are for a good experience I previously had, but I came tonight and was forgotten about. I was seated and waited very long. I eventually realized no one was coming and had to get the attention of another employee to get our order taken. Drinks came out last and order ended up incorrect. Service of the employee who took our order was kind, but everything else was disappointing.
Atmosphere: 3
Food: 4
Service: 3
Not Created To Break
Service was great
Bennett Gaines
Our server was the best
Atmosphere: 5
Food: 5
Service: 5
Zuleima Moreno
Here all the food is delicious, but the service was the worst, I literally cried, because I felt discriminated against for being HISPANIC, I was with my two children who came on vacation from Quito Ecuador, they love IHOP, and I have eaten in different states but here In this place I had the worst attention, starting with the fact that although my son who speaks perfect English was giving him the He didn't finish listening to the drink order and my youngest son's order was missing, then when we ordered the breakfasts he made a face because my youngest son and I wanted additional sauces on the pancakes and he didn't like it, I was going to pay the additional In the end he didn't bring me my pancakes and he brought me fruit and he changed me without Ask if I wanted to or not, He treated us very dismissively and quickly, and it seemed like he wanted us to leave quickly, he made us look bad. And I really talked about it with my children whether or not to tip the lady who didn't deserve it but I decided yes thinking that the lady is not having a good time at her house, but that almost ruined our day so we didn't allow it and we forgot about it. . Cash tip was left,
Vegetarian options: Few options, I am not vegan or vegetarian but I like the vegan omelette I asked to change white eggs for normal ones they helped me it is super delicious
I ordered biscuits and gravy combo and the biscuits and gravy were cold so I asked the server if she could just ring me for a 2 egg breakfast, which is the same times without the biscuits and gravy add toast. The manager proceeds to tell me the two egg breakfast doesn’t come with hash browns! It says it comes with hash browns on the menu and online!!! When I tell her yes it does and it’s a meal… she had re rung me individually for the times I ate and ignored the fact that my food coming from her kitchen was cold!!!! She gets sassy and informs me this is just how it is and charged me double damn near!! This service from the manager was unacceptable! I have been a manager in many food services and I would never make my customer pay more for their meal when i make a mistake, and be rude about it!! Ps Yes I will definitely fill out the servey and call corporate first thing Monday morning!
Came here a little after 11p on a Saturday, I didn't know this IHOP was here, the parking lot is tight. It was crowded inside, I guess people were leaving the parties. The entire crew moved as a unit getting people seated and serving. The kitchen crew was on point they were fast. IHOP has been falling off because of the other spots I've been to, but this one, showed how I remembered IHOP should be. And for a Saturday night, impressive. Good job y'all keep it up.
Atmosphere: 4
Food: 5
Service: 5
Something was not right. The next day I was pooping and it smelt like the I hop food. No lie. The service was good .I think the food was half cooked...
Order was ready. Host was very nice. Food was a little cold but still good.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pancake Combo
Big strong polite eye candy servers makes me feel safe. Food was great too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Steak Omelette
Not recommended!! One of the waitresses served us Shaniyah Nothing friendly, it took a while with the food, two more tables arrived with us, they were attended to quickly and with our table it took more than 20 minutes to bring our order, I really don't recommend it! 😞
Atmosphere: 3
Food: 3
Service: 1
I honestly come back here for Rita's Amazing Hospitality and Customer service! But the food here is on POINT! Recommend 100% !
Atmosphere: 5
Food: 5
Service: 5
Please be honest! Refund, please.
I ordered it mobile in advance and I went there to pick it up. They said that strawberry smoothies ran out of it, and I didn't get any other smoothie. I thought that they would make a refund on it. I saw that they were modifying the receipt, and I put my signature on it. So I believed them. But they didn't. I didn't get a refund even after 4 days. I'm busy, and I don't want to consume energy on calling about it. Please be honest with customers. Customers pretend to unrecognize, but we all know.
Atmosphere: 3
Food: 3
Service: 1
The service is not bad and the food is pretty good
Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttermilk Pancakes, Chicken Fajita Omelette
Restaurantji Recommends
Service differs during day and night. The stars given are for a good experience I previously had, but I came tonight and was forgotten about. I was seated and waited very long. I eventually realized no one was coming and had to get the attention of another employee to get our order taken. Drinks came out last and order ended up incorrect. Service of the employee who took our order was kind, but everything else was disappointing.
Atmosphere: 3
Food: 4
Service: 3
Service was great
Our server was the best
Atmosphere: 5
Food: 5
Service: 5
Here all the food is delicious, but the service was the worst, I literally cried, because I felt discriminated against for being HISPANIC, I was with my two children who came on vacation from Quito Ecuador, they love IHOP, and I have eaten in different states but here In this place I had the worst attention, starting with the fact that although my son who speaks perfect English was giving him the
He didn't finish listening to the drink order and my youngest son's order was missing, then when we ordered the breakfasts he made a face because my youngest son and I wanted additional sauces on the pancakes and he didn't like it, I was going to pay the additional
In the end he didn't bring me my pancakes and he brought me fruit and he changed me without
Ask if I wanted to or not,
He treated us very dismissively and quickly, and it seemed like he wanted us to leave quickly, he made us look bad.
And I really talked about it with my children whether or not to tip the lady who didn't deserve it but I decided yes thinking that the lady is not having a good time at her house, but that almost ruined our day so we didn't allow it and we forgot about it. . Cash tip was left,
Vegetarian options: Few options, I am not vegan or vegetarian but I like the vegan omelette I asked to change white eggs for normal ones they helped me it is super delicious
Atmosphere: 5
I love iHop with all my heart!
Atmosphere: 5
Food: 5
Service: 5
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