I’ve been to this location numerous times and it is always a great experience. The wait is always very short, the food is hot, and their ice cream machine is always working. The staff here are also very friendly. The best McDonald’s I’ve been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
Nazaree Edwards
there is not a single individual in this store that can actually read. the beauty of an online order is that everything is documented neatly and organized in an easy to follow order. and somehow, every single time, apparently no one can follow a list. they don't know how to count, they don't know how to read, they don't know how to provide a basic service. it's absolute bonkers the degree of ineptitude and incapability of this place. it's disgusting. there is no critical thinking whatsoever in this process. a 5 year old child can routinely follow a simple list. a single crow has more intelligence than what exists in this building. in a world where AI poses threats to human jobs and grows more powerful, i hope AI replaces the workers here.
Atmosphere: 1
Food: 1
Service: 1
Sky Rose Channel
visited this McDonald’s on 11/5 with my daughter, who wanted the 2-sandwich meal. When we pulled off and opened the bag, one of the sandwiches was just bread — no meat at all. I had to turn all the way back around to get it corrected, which was already inconvenient since we live in Acworth.
When we arrived, I politely explained what happened and simply asked if we could get two cookies for the inconvenience. The young lady at the first window was kind and apologetic, and she said that would be fine. However, when we got to the second window, an employee named James told me he didn’t believe there was “only bread” in the wrapper and that my kids had probably dropped the sandwich.
That comment was completely uncalled for. To accuse me — and especially my children — of lying over a missing sandwich was disrespectful and unnecessary. I would have been honest if that were the case, but it wasn’t. His attitude and assumptions made me feel completely disrespected.
This kind of behavior is unacceptable, and it shows a serious lack of customer service and professionalism. It’s especially disappointing because it felt like we were being judged simply because I’m a Black mother with children. Do better, McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Vivian Zhou
I have been to this location quite a few times and every time the service is quick and accurate. Also, the food at this location is noticeably tastier than at others!
Atmosphere: 5
Food: 5
Service: 5
Italo Alves
Today was unexpected night! The night shift team is great! Promote all them, very professional super mega ultra polite very friendly and please McDonald note them and treat them well! A great team like that is very hard to find! The deserve to be rewarded!
Atmosphere: 5
Food: 5
Service: 5
Mike Lopez
good food. Mediocre service like what
kindly myers
Typical McDonald’s. Food was kind of cold and they forgot some of the order.
Atmosphere: 2
Food: 4
Service: 2
Paula Michelle
There’s nothing more satisfying than having something to loose when you go to the #gym ! Late night it’s #McDonald’s #Fries! Today #kelzkitchen October 10th 5pm #EastAtlanta #LittleFivepoints
tell me why they made me pay for sauce but I didn’t get sauce. 🙂 now i gotta eat my nuggets dry cause yall wanna act a fool.
Atmosphere: 1
Food: 1
Service: 1
Trina Love
I order through Uber Eats—Big Mac, extra cheese and Big Mac sauce, no pickles and no beef. They don’t pay attention. 3 out of five times they still add beef and pickles. Nothing I can do when I get it wrong like this. Wish they’d hire people who pay attention to the orders.
Food: 1
Service: 1
Lauren-Myshelle Madison
One of the most consistent McDonald’s I’ve ever been to when it comes to quality
Atmosphere: 5
Food: 5
Service: 5
James Mall
I almost never write bad reviews. However this was by far one of the worst experiences I’ve ever had. Mind you, I’ve worked in restaurants for over 5 years to include fast food.
We waited over 15 minutes in the drive through, only for them to tell us to come inside. After placing our order and waiting another 20+ minutes, did we receive our order.
While we waited, the whole staff was lost tracking all the orders coming through. The cashier straight up did not have a care in the world, and one employee even just straight up walked out.
To top it off, they even got our entire order wrong even after we had told them what we got. We were missing items and my order was wrong too. We were sick and tired of waiting and just decided to take it and go.
This was a complete and utter failure, if I could rate it lower, I would. This experience shouldn’t be allowed to exist and I pity those who came through that night. Heed my words; never come through this restaraunt during a rush.
Atmosphere: 1
Food: 1
Service: 1
Qp Payne's Loan officer
The direction from Midtown GA to the McDonald's was completely out of balance that system made me going zigzag directions all over a walk that should takes about 20 to 30 minutes i hand up doing it over an hour. I think the system should follow the 2 line bus 🚌 rather giving zigzag directions
No, I don’t want whatever this is with that
Little mean but everyone else was good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac
I’ve been to this location numerous times and it is always a great experience. The wait is always very short, the food is hot, and their ice cream machine is always working. The staff here are also very friendly. The best McDonald’s I’ve been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
there is not a single individual in this store that can actually read. the beauty of an online order is that everything is documented neatly and organized in an easy to follow order. and somehow, every single time, apparently no one can follow a list. they don't know how to count, they don't know how to read, they don't know how to provide a basic service. it's absolute bonkers the degree of ineptitude and incapability of this place. it's disgusting. there is no critical thinking whatsoever in this process. a 5 year old child can routinely follow a simple list. a single crow has more intelligence than what exists in this building. in a world where AI poses threats to human jobs and grows more powerful, i hope AI replaces the workers here.
Atmosphere: 1
Food: 1
Service: 1
visited this McDonald’s on 11/5 with my daughter, who wanted the 2-sandwich meal. When we pulled off and opened the bag, one of the sandwiches was just bread — no meat at all. I had to turn all the way back around to get it corrected, which was already inconvenient since we live in Acworth.
When we arrived, I politely explained what happened and simply asked if we could get two cookies for the inconvenience. The young lady at the first window was kind and apologetic, and she said that would be fine. However, when we got to the second window, an employee named James told me he didn’t believe there was “only bread” in the wrapper and that my kids had probably dropped the sandwich.
That comment was completely uncalled for. To accuse me — and especially my children — of lying over a missing sandwich was disrespectful and unnecessary. I would have been honest if that were the case, but it wasn’t. His attitude and assumptions made me feel completely disrespected.
This kind of behavior is unacceptable, and it shows a serious lack of customer service and professionalism. It’s especially disappointing because it felt like we were being judged simply because I’m a Black mother with children. Do better, McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
I have been to this location quite a few times and every time the service is quick and accurate. Also, the food at this location is noticeably tastier than at others!
Atmosphere: 5
Food: 5
Service: 5
Today was unexpected night! The night shift team is great! Promote all them, very professional super mega ultra polite very friendly and please McDonald note them and treat them well!
A great team like that is very hard to find! The deserve to be rewarded!
Atmosphere: 5
Food: 5
Service: 5
good food. Mediocre service like what
Typical McDonald’s. Food was kind of cold and they forgot some of the order.
Atmosphere: 2
Food: 4
Service: 2
There’s nothing more satisfying than having something to loose when you go to the #gym ! Late night it’s #McDonald’s #Fries! Today #kelzkitchen October 10th 5pm #EastAtlanta #LittleFivepoints
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
tell me why they made me pay for sauce but I didn’t get sauce. 🙂 now i gotta eat my nuggets dry cause yall wanna act a fool.
Atmosphere: 1
Food: 1
Service: 1
I order through Uber Eats—Big Mac, extra cheese and Big Mac sauce, no pickles and no beef. They don’t pay attention. 3 out of five times they still add beef and pickles. Nothing I can do when I get it wrong like this. Wish they’d hire people who pay attention to the orders.
Food: 1
Service: 1
One of the most consistent McDonald’s I’ve ever been to when it comes to quality
Atmosphere: 5
Food: 5
Service: 5
I almost never write bad reviews. However this was by far one of the worst experiences I’ve ever had. Mind you, I’ve worked in restaurants for over 5 years to include fast food.
We waited over 15 minutes in the drive through, only for them to tell us to come inside. After placing our order and waiting another 20+ minutes, did we receive our order.
While we waited, the whole staff was lost tracking all the orders coming through. The cashier straight up did not have a care in the world, and one employee even just straight up walked out.
To top it off, they even got our entire order wrong even after we had told them what we got. We were missing items and my order was wrong too. We were sick and tired of waiting and just decided to take it and go.
This was a complete and utter failure, if I could rate it lower, I would. This experience shouldn’t be allowed to exist and I pity those who came through that night. Heed my words; never come through this restaraunt during a rush.
Atmosphere: 1
Food: 1
Service: 1
The direction from Midtown GA to the McDonald's was completely out of balance that system made me going zigzag directions all over a walk that should takes about 20 to 30 minutes i hand up doing it over an hour. I think the system should follow the 2 line bus 🚌 rather giving zigzag directions
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