If I could give this location 0 stars…customer service was horrible! Just because. Employees there seem like they hate their jobs. My family ordered a few drinks and it seemed like we got on their nerves even after being very polite to them. Starbucks needs to drop a secret shopper at this store.
Atmosphere: 1
Food: 1
Service: 1
Markesha
Best Starbucks I’ve been to in the city. Jackie has amazing costumer service. A great face for the company
Atmosphere: 5
Food: 5
Service: 5
Tim Bristol
Super fast and very accurate with the orders
Atmosphere: 5
Food: 5
Service: 5
Aaron Li
Didn't even call my name when my order was ready, which was mostly a problem because they made mine after a bunch of other people I ordered before.
Atmosphere: 2
Food: 3
Service: 1
Holly Knight Yenser
Extremely rude and disrespectful staff. The place is disgusting and the manager needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Tracey Burch
This is by far of the worse Starbucks. Was given my muffin and the bottom of the bag broke. I gave it back to the employee and she said nothing. She acted like I broke the bag. Insulting. Then I waited 15 more minutes to find out where my muffin was and coffee. Another team member said I haven't seen your ticket. Then all of a sudden it showed up and that too was my fault. Rude employees.
David Macfarlane
Worst Starbucks I’ve been in. The cashier couldn’t enter my order because i didn’t say apple-smoked. The creamers are not available, you have to ask for them. No trash receptacles near the sugar station. Avoid this one.
Atmosphere: 2
Food: 3
Service: 1
Samaya
0 out of 10 DO NOT RECOMMEND. Horrible customer service, very rude and nasty demeanor. Do not come here go to a different location.
Serah B
Great and quick and kind. Our order came out quick and delicious! I imagine the delays have to do with them being central to a lot of museums and the aquarium. If it looks busy, I would suggest you find another location for that day, but no need to avoid this one.
Atmosphere: 5
Food: 5
Service: 5
Brian Manrique
I ordered the mango dragonfruit lemonade refresher drink and it was a complete disappointment it tasted more like water than anything else they also didn't put strawberry on it and it was quite tasteless, they should place a manager who is aware of how they prepare the drinks because they are disgusting
The wait is ridiculous. Online order that took over 30 minutes. I frequent Starbucks whenever I go. There is NO logical explanation for this. I’m truly baffled. And the drinks were basic everyday drinks. Nothing special that should have taken that long.
Service: 1
조윤아
We are Koreans who are not good at English!! But the staff was so kind. We appreciate her kindness!
Atmosphere: 3
Food: 3
Service: 4
Michael Dobbins
Great staff. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Katie
food and drinks were out extremely fast despite how busy it was, the store itself was small and crowded. but everything tasted great !
Atmosphere: 4
Food: 5
Service: 5
Josh P.
Messed up my order and took 20 minutes. But to be fair extremely busy location
If I could give this location 0 stars…customer service was horrible! Just because. Employees there seem like they hate their jobs. My family ordered a few drinks and it seemed like we got on their nerves even after being very polite to them. Starbucks needs to drop a secret shopper at this store.
Atmosphere: 1
Food: 1
Service: 1
Best Starbucks I’ve been to in the city. Jackie has amazing costumer service. A great face for the company
Atmosphere: 5
Food: 5
Service: 5
Super fast and very accurate with the orders
Atmosphere: 5
Food: 5
Service: 5
Didn't even call my name when my order was ready, which was mostly a problem because they made mine after a bunch of other people I ordered before.
Atmosphere: 2
Food: 3
Service: 1
Extremely rude and disrespectful staff. The place is disgusting and the manager needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
This is by far of the worse Starbucks. Was given my muffin and the bottom of the bag broke. I gave it back to the employee and she said nothing. She acted like I broke the bag. Insulting. Then I waited 15 more minutes to find out where my muffin was and coffee. Another team member said I haven't seen your ticket. Then all of a sudden it showed up and that too was my fault. Rude employees.
Worst Starbucks I’ve been in. The cashier couldn’t enter my order because i didn’t say apple-smoked. The creamers are not available, you have to ask for them. No trash receptacles near the sugar station. Avoid this one.
Atmosphere: 2
Food: 3
Service: 1
0 out of 10 DO NOT RECOMMEND. Horrible customer service, very rude and nasty demeanor. Do not come here go to a different location.
Great and quick and kind. Our order came out quick and delicious! I imagine the delays have to do with them being central to a lot of museums and the aquarium. If it looks busy, I would suggest you find another location for that day, but no need to avoid this one.
Atmosphere: 5
Food: 5
Service: 5
I ordered the mango dragonfruit lemonade refresher drink and it was a complete disappointment it tasted more like water than anything else they also didn't put strawberry on it and it was quite tasteless, they should place a manager who is aware of how they prepare the drinks because they are disgusting
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
The wait is ridiculous. Online order that took over 30 minutes. I frequent Starbucks whenever I go. There is NO logical explanation for this. I’m truly baffled. And the drinks were basic everyday drinks. Nothing special that should have taken that long.
Service: 1
We are Koreans who are not good at English!!
But the staff was so kind. We appreciate her kindness!
Atmosphere: 3
Food: 3
Service: 4
Great staff. Quick service.
Atmosphere: 5
Food: 5
Service: 5
food and drinks were out extremely fast despite how busy it was, the store itself was small and crowded. but everything tasted great !
Atmosphere: 4
Food: 5
Service: 5
Messed up my order and took 20 minutes. But to be fair extremely busy location
Atmosphere: 3
Food: 1
Service: 3
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