Starbucks Coffee Company

So this is a very busy location with lots of convention attendees. The wise way to run this would be to staff an ample amount of employees because hey, the revenue is coming in. But nope. One cashier and ONLY ONE person to make the drinks for the NEVER ENDING long line of customers. Greed over quality of customer experience in my opinion.

Atmosphere: 1

Service: 1

i got a green tea with no ice and they gave me a cup half full. i asked the lady if i could get a fuller cup and she said “if you don’t get ice, that doesn’t mean you get a fuller cup.”

Atmosphere: 1

Food: 1

Service: 1

This particular location is extremely slow. Was there yesterday and about only 4 people waiting for orders. The store had one employee at the cashier (he was ok), one person making all the drinks and 2 other ladies who were just sitting their talking to each other the whole time and distracting the one person making drinks. Had to wait 15-20 min for my drink when again only 4 customers waiting. Admittedly it wasn’t busy, but they don’t focus on the customers.

Atmosphere: 4

Food: 4

Service: 1

10 minutes for an iced coffee, seven people working. Others waited much longer.

Atmosphere: 1

Food: 1

Service: 1

Neel is cool and nice guy

Atmosphere: 5

Food: 5

Service: 5

Great starbucks location. Staff was great.

Atmosphere: 5

Food: 5

Service: 5

The point of doing a mobile order is to get it fast. I should not have to wait 30 minutes while I watch everyone who walks in and orders get their drink. You need all new staff except for the only man their tall pleasant makes drinks quick and speedy. Actually give him a raise cause they ladies are falling short with absolutely no sense of urgency or professionalism

Service: 1

About 50% of the drink was foam. I mentioned this to the staff, and they just told me that this drink is supposed to be foamy and that it’s normal. Then, she turned away while I was still standing there.

Waited for 55 mins for my order already… still haven’t got it..

They have a fly incubator, which was pretty cool to watch. The flies tasted this and that before humans bought them. Fly certified bakery, yum!

Atmosphere: 1

Food: 1

Service: 3

Update: Starbucks refunded my wife, so it’s only an issue of wasted time. The coffee here may be great, I can’t tell you. Never received our order. My wife made an order for two coffees on the mobile app at 9 AM. The coffee was to be ready for pick up at 9:45 AM. Arrived at 9:35. No coffee at 9:45. My wife had to leave for a meeting at 10. I stood at Starbucks until 11 AM. Still no coffee.

Service: 2

45 min to get your order

Food is decent, but service is lacking. My order was wrong multiple times, and I found staff not really paying attention to customers. They were honestly moving very slowly as well.

Atmosphere: 1

Food: 3

Service: 1

The staff are so arrogant starting from the cashier to the person handling orders, their way of answering questions is very unpleasant.

If i can rate less than 1 star, i will do it

Atmosphere: 1

Food: 2

Service: 1

Slowest Starbucks on planet Earth