The point of doing a mobile order is to get it fast. I should not have to wait 30 minutes while I watch everyone who walks in and orders get their drink. You need all new staff except for the only man their tall pleasant makes drinks quick and speedy. Actually give him a raise cause they ladies are falling short with absolutely no sense of urgency or professionalism
Service: 1
Shelly Hsu
About 50% of the drink was foam. I mentioned this to the staff, and they just told me that this drink is supposed to be foamy and that it’s normal. Then, she turned away while I was still standing there.
E L
Waited for 55 mins for my order already… still haven’t got it..
최인영
They have a fly incubator, which was pretty cool to watch. The flies tasted this and that before humans bought them. Fly certified bakery, yum!
Atmosphere: 1
Food: 1
Service: 3
Trevor Weber
Update: Starbucks refunded my wife, so it’s only an issue of wasted time. The coffee here may be great, I can’t tell you. Never received our order. My wife made an order for two coffees on the mobile app at 9 AM. The coffee was to be ready for pick up at 9:45 AM. Arrived at 9:35. No coffee at 9:45. My wife had to leave for a meeting at 10. I stood at Starbucks until 11 AM. Still no coffee.
Service: 2
Pavlo Smokorovskiy
45 min to get your order
Alyssa Lynn
Food is decent, but service is lacking. My order was wrong multiple times, and I found staff not really paying attention to customers. They were honestly moving very slowly as well.
Atmosphere: 1
Food: 3
Service: 1
Farhan Sahawneh
The staff are so arrogant starting from the cashier to the person handling orders, their way of answering questions is very unpleasant.
If i can rate less than 1 star, i will do it
Atmosphere: 1
Food: 2
Service: 1
Tristan Hayes
Slowest Starbucks on planet Earth
Marquis Smith
Coffee was good and the pastries are warmed. At check out they request a tip and watch intently. If it were a restaurant this would perhaps be more appropriate. Otherwise it was a fine visit. The are located on LL(lobby level) inside the Marriott Marquis, just across the atrium from the concierge. There’s more than amble seating but only hotel keyed WiFi. Bathrooms nearby are clean.
Bernice is amazing and makes the beat cup of coffee. She is sweet and fast at her job.
Atmosphere: 5
Food: 5
Service: 5
Rafael Morataya
Coffee machine was broken 😞
Sean Hancock
Staff is rude. Does not accept cash
Atmosphere: 1
Food: 1
Service: 1
mie coe
I like this toy. Watch it go
Atmosphere: 5
Food: 5
Service: 5
Whitney Maddux
They make terrible drinks and drinks are too expensive to have a nasty drink. I think they are watering down the syrups. How does a simple vanilla latte taste bad? Barely taste the vanilla. I had them remake my drink, it was a slight improvement but still not up to Starbucks standards. Don’t waste your money. Go to Caribou or go to the real Starbucks at the Equitable building, you can use your app.
The point of doing a mobile order is to get it fast. I should not have to wait 30 minutes while I watch everyone who walks in and orders get their drink. You need all new staff except for the only man their tall pleasant makes drinks quick and speedy. Actually give him a raise cause they ladies are falling short with absolutely no sense of urgency or professionalism
Service: 1
About 50% of the drink was foam. I mentioned this to the staff, and they just told me that this drink is supposed to be foamy and that it’s normal. Then, she turned away while I was still standing there.
Waited for 55 mins for my order already… still haven’t got it..
They have a fly incubator, which was pretty cool to watch. The flies tasted this and that before humans bought them. Fly certified bakery, yum!
Atmosphere: 1
Food: 1
Service: 3
Update: Starbucks refunded my wife, so it’s only an issue of wasted time. The coffee here may be great, I can’t tell you. Never received our order. My wife made an order for two coffees on the mobile app at 9 AM. The coffee was to be ready for pick up at 9:45 AM. Arrived at 9:35. No coffee at 9:45. My wife had to leave for a meeting at 10. I stood at Starbucks until 11 AM. Still no coffee.
Service: 2
45 min to get your order
Food is decent, but service is lacking. My order was wrong multiple times, and I found staff not really paying attention to customers. They were honestly moving very slowly as well.
Atmosphere: 1
Food: 3
Service: 1
The staff are so arrogant starting from the cashier to the person handling orders, their way of answering questions is very unpleasant.
If i can rate less than 1 star, i will do it
Atmosphere: 1
Food: 2
Service: 1
Slowest Starbucks on planet Earth
Coffee was good and the pastries are warmed. At check out they request a tip and watch intently. If it were a restaurant this would perhaps be more appropriate. Otherwise it was a fine visit. The are located on LL(lobby level) inside the Marriott Marquis, just across the atrium from the concierge. There’s more than amble seating but only hotel keyed WiFi. Bathrooms nearby are clean.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Bernice is amazing and makes the beat cup of coffee. She is sweet and fast at her job.
Atmosphere: 5
Food: 5
Service: 5
Coffee machine was broken 😞
Staff is rude. Does not accept cash
Atmosphere: 1
Food: 1
Service: 1
I like this toy. Watch it go
Atmosphere: 5
Food: 5
Service: 5
They make terrible drinks and drinks are too expensive to have a nasty drink. I think they are watering down the syrups. How does a simple vanilla latte taste bad? Barely taste the vanilla. I had them remake my drink, it was a slight improvement but still not up to Starbucks standards. Don’t waste your money. Go to Caribou or go to the real Starbucks at the Equitable building, you can use your app.
Service: 1
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