Literally came here after work today at 9:38am the, sign says it's supposed to open at 9:00am but the women working on Thursday morning just looked at me and kept the door locked while they were doing whatever, then I waited an additional 10 mins to see if they would open the door and they didn't, even more customers walked up and still they looked at us as still kept the door locked smh unacceptable! Loses money for business and very unprofessional to not be open by opening hrs and to deliberately ignore customers will never return
Atmosphere: 1
Service: 1
Janear Menendez
The customer service sucks older dude working day shift low hair cut salt and pepper mustache to busy trying to be hood and cool he needs to act his age and listen instead of the customer repeating themselves over and over again,, because he trying to rap the songs on the overhead radio.
Atmosphere: 3
Food: 3
Service: 2
Jazmine Zimmermann
This location is always out of something even shortly after they opened. They often do not open on time. The online ordering is more than likely turned off. So I guess I have to start traveling to old national even though this place is literally across the street.
Atmosphere: 2
Food: 4
Service: 2
Isaiah Wilkins
DO NOT come to this subway. They are low staffed and the staff they do have don’t have a bone of customer service and the manager and owner do not know how to run a business. They don’t have anything ready, even bread, which is crazy for a sandwich shop. Don’t get me started on the online service. If you order something online and they don’t get it, your sandwich will not be made and you have to call your bank to dispute. SAVE YOUR MONEY and go to the one in union city or Fairburn, because this Subway has lost their customer service. Will never come to Subway again
Atmosphere: 1
Service: 1
Dave Prentice
Skip this subway. Terrible sandwich. Only got half the meat and almost no toppings.
Atmosphere: 1
Food: 1
Service: 1
Roxanne Davis
Today is free cookie Friday with your purchase! Excellent customer service from Ms. Anastasia. She is AMAZING!!
James Wise
I waited 40 minutes for a salad is very unprofessional and slow. They need to get rid of all of those people who work here. People are walking out is my horrible experience I ever encountered. Please do not go here.
Phillip Emerson
Great people, amazing customer service and bo attitude. Will always come back here
Tiana Williams
The customer service is good. Only problem with this location is they are constantly out of sandwich dressings!
Atmosphere: 4
Food: 3
Service: 4
Dee Jay
The sandwich ? wasn't bad but the bread was made this morning and I got my sandwich at 5:00 pm. They also were running out of one of the sandwich meats, the one I wanted ?
Decent employees but whoever is managing this place need to be replaced. I come to this location often and every time they are out of stock of the most common things. Bacon, Forks, drinks it’s a shame.
Atmosphere: 3
Food: 5
Service: 3
Riccardo Miguel Thomas
I had my food delivery from this places and when I receive my order the drink was cold and the salad that I ordered was completely hot I call back to the store to just speak to someone about the issue that I was having with my order the individual on the phone was argumentative to the put I had to ask for a manager and that got nowhere the individual was the manager he was a very rude individual and for him to be the manager of the store he lack in customer service there’s
Recommended dishes: Turkey Cali Club
Shamariya Poole
this was my first time at the location.. the one closer to me had their online ordering turned off. but the girl that was working tonight did her big one w my sandwiches fr! ts buss
Atmosphere: 5
Food: 5
Service: 5
Casual Seamstress
I ordered 3 sandwiches and 2 bags of sunchips online on March 5 from this Subway. The sandwiches were delivered, but I did not receive the sunchips. I called Subway and left a message, but did not receive a call back. This is the 2nd time this has happened. I feel I should get what I pay for. However, it seems like Subway doesn't care about their customers. Without customers, they would not have a business. I know 2 bags of chips is a small amount of money, but for me, it is about the principle. So, subway has lost me as a customer. However, I'm sure they don't care.
Maurice Glass
The customer service is pretty good. They really do make your sandwiches look like art. Their drink machine needs work tho. There was no ice in it and the lids they had was scattered all over the place. When I asked them about the ice they told they didn't have any. Wish they would have told me before hand. I didn't make a big deal about it tho because they do a good job with my sandwich everytime I go.
Literally came here after work today at 9:38am the, sign says it's supposed to open at 9:00am but the women working on Thursday morning just looked at me and kept the door locked while they were doing whatever, then I waited an additional 10 mins to see if they would open the door and they didn't, even more customers walked up and still they looked at us as still kept the door locked smh unacceptable! Loses money for business and very unprofessional to not be open by opening hrs and to deliberately ignore customers will never return
Atmosphere: 1
Service: 1
The customer service sucks older dude working day shift low hair cut salt and pepper mustache to busy trying to be hood and cool he needs to act his age and listen instead of the customer repeating themselves over and over again,, because he trying to rap the songs on the overhead radio.
Atmosphere: 3
Food: 3
Service: 2
This location is always out of something even shortly after they opened. They often do not open on time. The online ordering is more than likely turned off. So I guess I have to start traveling to old national even though this place is literally across the street.
Atmosphere: 2
Food: 4
Service: 2
DO NOT come to this subway. They are low staffed and the staff they do have don’t have a bone of customer service and the manager and owner do not know how to run a business. They don’t have anything ready, even bread, which is crazy for a sandwich shop. Don’t get me started on the online service. If you order something online and they don’t get it, your sandwich will not be made and you have to call your bank to dispute. SAVE YOUR MONEY and go to the one in union city or Fairburn, because this Subway has lost their customer service. Will never come to Subway again
Atmosphere: 1
Service: 1
Skip this subway. Terrible sandwich. Only got half the meat and almost no toppings.
Atmosphere: 1
Food: 1
Service: 1
Today is free cookie Friday with your purchase! Excellent customer service from Ms. Anastasia. She is AMAZING!!
I waited 40 minutes for a salad is very unprofessional and slow. They need to get rid of all of those people who work here. People are walking out is my horrible experience I ever encountered. Please do not go here.
Great people, amazing customer service and bo attitude. Will always come back here
The customer service is good. Only problem with this location is they are constantly out of sandwich dressings!
Atmosphere: 4
Food: 3
Service: 4
The sandwich ? wasn't bad but the bread was made this morning and I got my sandwich at 5:00 pm. They also were running out of one of the sandwich meats, the one I wanted ?
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Decent employees but whoever is managing this place need to be replaced. I come to this location often and every time they are out of stock of the most common things. Bacon, Forks, drinks it’s a shame.
Atmosphere: 3
Food: 5
Service: 3
I had my food delivery from this places and when I receive my order the drink was cold and the salad that I ordered was completely hot I call back to the store to just speak to someone about the issue that I was having with my order the individual on the phone was argumentative to the put I had to ask for a manager and that got nowhere the individual was the manager he was a very rude individual and for him to be the manager of the store he lack in customer service there’s
Recommended dishes: Turkey Cali Club
this was my first time at the location.. the one closer to me had their online ordering turned off. but the girl that was working tonight did her big one w my sandwiches fr! ts buss
Atmosphere: 5
Food: 5
Service: 5
I ordered 3 sandwiches and 2 bags of sunchips online on March 5 from this Subway. The sandwiches were delivered, but I did not receive the sunchips. I called Subway and left a message, but did not receive a call back. This is the 2nd time this has happened. I feel I should get what I pay for. However, it seems like Subway doesn't care about their customers. Without customers, they would not have a business. I know 2 bags of chips is a small amount of money, but for me, it is about the principle. So, subway has lost me as a customer. However, I'm sure they don't care.
The customer service is pretty good. They really do make your sandwiches look like art. Their drink machine needs work tho. There was no ice in it and the lids they had was scattered all over the place. When I asked them about the ice they told they didn't have any. Wish they would have told me before hand. I didn't make a big deal about it tho because they do a good job with my sandwich everytime I go.