Jersey Mike's Subs

Showed up at 8:57 after a long road trip. I should have never asked if they are still open. Given the choice the guy behind the counter took a full 5 seconds to contemplate before deciding he was done making subs for the night. That's true customer service *sarcasm. I get it, it's late you've started prepping for close but damn dude you do not make that flexible decision soon after being questioned by a patron, you should know when you are still in sandwich making mode or not. When it's clearly before the close time... FFS make the sandwich.

In Respone: I sincerely thank you for responding and do not think this interaction is representative of your business at all times. I appreciate your offer to 'make things right' but I will continue to pay full price for my subs. This review is a review not a plea for reconciliation.

Atmosphere: 4

Food: 4

Service: 1

Observed young lady below in the picture grabbing trash off the floor and not washing her hands. Even I observe her putting her dirty hands in clean gloves making a online order.

Atmosphere: 2

Food: 4

Service: 1

I didn’t catch the staff name this morning on 10/6/2024! We have been effected by hurricane helene and there willingness to help and smiles where so comforting !! They truly love there job and we appreciate it !!

Atmosphere: 5

Food: 5

Service: 5

I just went to this location on Robert C Daniel. It was 8:49 and I asked if they were closed. The lady told me that I had 4mins to order and I said I want a 99. She proceeded to put the meat slicer machine back together. Once she finished she just stared at me and I repeated that I want #99. She then said oh my grill is shut down. I used to work in fast food and even have managerial experience. I’ve been in customer service for 15yrs so I completely understand how it feels when a customer comes at closing, that’s why I asked prior to ordering. This was a waste of both of our time just for her to act like I was such an inconvenience to her. Very much ghetto and I definitely do not recommend this location. Washington Rd location would NEVER!!!

Atmosphere: 1

Food: 1

Service: 1

Clean place to eat fresh subs that taste very good and are prepared with care different from other sub’s stores!

Atmosphere: 5

Food: 5

Service: 5

The people are wonderful. The subs are amazing. We had never been to a Jersey Mike’s before, but this location has converted us to big fans.

Atmosphere: 5

Food: 5

Service: 5

I ordered a Chicken, bacon, ranch sub in a tub and it was horrible. I should have taken a photo, it looked like very wet coleslaw with bacon bits on top. Staff was unprofessional as well. I will not be returning to this Jersey Mike's location.

Atmosphere: 1

Food: 1

Service: 2

Food was overcooked and bread was smooshed and crumbled up

Unprofessional environment and poor management staff.

Atmosphere: 1

Food: 1

Service: 1

Staff were super nice, especially the manager. Food was delicious and the bathroom was very clean.

Atmosphere: 5

Food: 5

Service: 5

Best people in the business, it’s my birthday but the app would not let me get the free sub they helped me out! I approve of this message!

Atmosphere: 5

Food: 5

Service: 5

The dining area was clean, but the drink area was dirty. If you want a place that you can go into where they ignore what you want on your order. Then this is the place for you. Food is expensive for this kind of meal.

Food: 2

Service: 2

Great service. The manager Chris would be a good reason to come visit. He’s super friendly and accommodating.

Dietary restrictions: Low carb so the bowl was perfect.

Atmosphere: 5

Food: 5

Service: 5

We visited Jersey Mike'Subs at 217 Robert C Daniel Pkwy, Augusta GA. at 5:52 today.We are relatively new to the area and had never been to one before. The staff was very friendly, courteous & helpful. Everything was very clean. Our subs were delicious. We know where our new favorite sub shop is now. Thank you for a very pleasant experience. !

Atmosphere: 5

Food: 5

Service: 5

Was greeted with a warm welcome to Jersey Mike's when we came in thru the door. Staff was very friendly and made our order right away. Sandwiches were

Atmosphere: 5

Food: 5

Service: 5