Wendy's

3816 Washington Rd, Augusta
(706) 558-2070

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Recent Reviews

Came tonight was greeted by a girl saying "order from the kiosk" no hi or anything. While waiting for the food I observed the manager (Robbie i beleive i heard the girl call him) get snippy with staff and customers. Would walk away snd catch a big attitude. Instead of kindly apologizing to multiple customers about being out of chili would say things like "what do you expect everyone wants chili"
This was the best Wendy's for about 3 months after they opened. After the owners left management of the restaurant to employees it has declined sharply. It is hit or miss now with service being the main issue. Online ordering by phone or kiosk often doesn't work and they have 1 register open with a line. I wish it was managed properly like it's neighboring competitor McDonald's. Wendy's has premium by comparison but McDonald's is more consistent.
Here we are 6 days into the destruction of Helen and the crew here (1:30pm) has set the bar HIGH! Hot fresh food but better is the absolutely positive attitude of the employees and the way they strive to give the best service. This service I would compare to a steakhouse or Olive Garden. They need a huge shout out!

Wheelchair accessibility: There are at least 2 ramps for use to access the building.

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