I just went to taco bell they messed up my to go orders and shorted what I ordered. So I tried calling them to let them know what happened but they wouldn't pick up the phone why won't they answer when they have been called over and over again.
Service: 1
Robert Hodges
Extremely slow service, waited 25 minutes for 6 tacos
Food: 3
Service: 1
anxieth
somehow out of cinnamon delights any night i choose to come here. even though they’re open for another 3 hours. if i ask the right person they make them for me. not tonight though.
Service: 1
Angel Muniz
Always have the same problem with them, never give you the correct order plus they don’t make sure order is complete. Always be missing items from order
Service: 1
Wyvonna Hawkins
I ordered the new $7 combo box which comes with the steak Chalupa supreme, a beefy five- layer burrito, a nacho cheese Doritos locos taco, cheesy nachos, and a medium fountain drink. *****However ***** What I got was a bean burrito with nothing else on it - NOT A BEEFY FIVE LAYER. I also got a hamburger Chalupa - NOT STEAK, and..... I got NO CHEESE DORITOS LICOS TACO AT ALL. And I was charged $8.99 not $7.00. When I looked this up once I got home, I realized they gave me the wrong food & overcharged.
Andy Valentin
Ordered my tacos with lettuce, tomato,beef and beans. Got very thin tacos with maybe a smudge of beef ,no beans and no tomatoes. Pathetic ?
Atmosphere: 1
Food: 1
Service: 1
Karen Coach
This is the cleanest Taco Bell restaurant I have ever
Atmosphere: 5
Food: 5
Service: 5
Renee Waldron
I used the Taco Bell app and my fresh food was waiting on me to pick it up.
Atmosphere: 5
Food: 5
Service: 5
fwm. sky
I went through their drive thru and waited on my food and got it then pulled over to check everything and was missing some of my items and then drove through again and the night manager tried saying he gave me both of the items and i told them they could check the bag and after me waiting more the guy at the window told me to back up my car for no reason. Waited 2 minutes then pulled forward again to grab it and leave i gotta say night shift sucks
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chalupa Supreme
drewski324
I went to the drive-thru and asked if they still have the box special. She replied "No". I then asked about the Chalupa Box Special. Her reply was "Yes". Is that not a box special? It's time to replace these restaurant workers with BOTs. BOTs won't have attitude and they will get your order right. Also, you won't have to tip them.
I just wanted to thank Lyndon (I believe that’s what she said her name was) for going above and beyond to get my daughter her strawberry blast. The original lady said they were out but she stepped in and said I can defrost it real quick for you and grabbed it out of the freezer. It’s nice that customer service isn’t completely lost these days.
Atmosphere: 5
Food: 4
Service: 5
Lawrence Allison
This concerns the Taco Bell in Byron GA, but I have had similar experiences at other locations.I ordered Cheesy Bean and Rice Burritos and Beefy Melt Burritos.I was informed that, since the kitchen ran out, the burritos would have no rice.When I asked if anything could be substituted on the items in place of the missing rice, I was informed that there would be an upcharge (in $.70 each to add beans to the Beefy Melt Burritos in place of the missing rice)Why are customers expected to either pay Full price for items that are missing ingredients, or pay extra to substitute for those missing ingredients? We are not offered any discount on incomplete items.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Twists
Kaitlyn Jones
I don’t even know where to begin! I placed an online order and when I went to pick it up it was not ready. No one comes to the front to ask to see if you need any help. Been 30 mins still haven’t received my order!
Atmosphere: 1
Food: 3
Service: 1
Kaitlyn Jones
I don’t even know where to begin! I placed an online order and when I went to pick it up it was not ready. No one comes to the front to ask to see if you need any help. Been 30 mins still haven’t received my order!
mic r
DO NOT GET THE FRIES WITH NACHO CHEESE. This was $4.98 and I got literally 4 fries covered in nacho sauce. Not to mention it’s stuck to the paper. This happened to me in the drive thru. Check your food before leaving.
I just went to taco bell they messed up my to go orders and shorted what I ordered. So I tried calling them to let them know what happened but they wouldn't pick up the phone why won't they answer when they have been called over and over again.
Service: 1
Extremely slow service, waited 25 minutes for 6 tacos
Food: 3
Service: 1
somehow out of cinnamon delights any night i choose to come here. even though they’re open for another 3 hours. if i ask the right person they make them for me. not tonight though.
Service: 1
Always have the same problem with them, never give you the correct order plus they don’t make sure order is complete. Always be missing items from order
Service: 1
I ordered the new $7 combo box which comes with the steak Chalupa supreme, a beefy five- layer burrito, a nacho cheese Doritos locos taco, cheesy nachos, and a medium fountain drink. *****However ***** What I got was a bean burrito with nothing else on it - NOT A BEEFY FIVE LAYER. I also got a hamburger Chalupa - NOT STEAK, and..... I got NO CHEESE DORITOS LICOS TACO AT ALL. And I was charged $8.99 not $7.00. When I looked this up once I got home, I realized they gave me the wrong food & overcharged.
Ordered my tacos with lettuce, tomato,beef and beans. Got very thin tacos with maybe a smudge of beef ,no beans and no tomatoes. Pathetic ?
Atmosphere: 1
Food: 1
Service: 1
This is the cleanest Taco Bell restaurant I have ever
Atmosphere: 5
Food: 5
Service: 5
I used the Taco Bell app and my fresh food was waiting on me to pick it up.
Atmosphere: 5
Food: 5
Service: 5
I went through their drive thru and waited on my food and got it then pulled over to check everything and was missing some of my items and then drove through again and the night manager tried saying he gave me both of the items and i told them they could check the bag and after me waiting more the guy at the window told me to back up my car for no reason. Waited 2 minutes then pulled forward again to grab it and leave i gotta say night shift sucks
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chalupa Supreme
I went to the drive-thru and asked if they still have the box special. She replied "No". I then asked about the Chalupa Box Special. Her reply was "Yes". Is that not a box special? It's time to replace these restaurant workers with BOTs. BOTs won't have attitude and they will get your order right. Also, you won't have to tip them.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
I just wanted to thank Lyndon (I believe that’s what she said her name was) for going above and beyond to get my daughter her strawberry blast. The original lady said they were out but she stepped in and said I can defrost it real quick for you and grabbed it out of the freezer. It’s nice that customer service isn’t completely lost these days.
Atmosphere: 5
Food: 4
Service: 5
This concerns the Taco Bell in Byron GA, but I have had similar experiences at other locations.I ordered Cheesy Bean and Rice Burritos and Beefy Melt Burritos.I was informed that, since the kitchen ran out, the burritos would have no rice.When I asked if anything could be substituted on the items in place of the missing rice, I was informed that there would be an upcharge (in $.70 each to add beans to the Beefy Melt Burritos in place of the missing rice)Why are customers expected to either pay Full price for items that are missing ingredients, or pay extra to substitute for those missing ingredients? We are not offered any discount on incomplete items.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Twists
I don’t even know where to begin! I placed an online order and when I went to pick it up it was not ready. No one comes to the front to ask to see if you need any help. Been 30 mins still haven’t received my order!
Atmosphere: 1
Food: 3
Service: 1
I don’t even know where to begin! I placed an online order and when I went to pick it up it was not ready. No one comes to the front to ask to see if you need any help. Been 30 mins still haven’t received my order!
DO NOT GET THE FRIES WITH NACHO CHEESE. This was $4.98 and I got literally 4 fries covered in nacho sauce. Not to mention it’s stuck to the paper. This happened to me in the drive thru. Check your food before leaving.
Atmosphere: 1
Food: 1
Service: 1