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“I have no problems usually with this location getting orders correct or preparing the food promptly. I have just noticed over the years that EVERYONE is in a bad mood. Even the new employees that come and go. Everyone seems to just be regretting their life choices or something and very few employees are friendly, smile, speak cheerfully or seem to be glad you came to give them business.
It's kind of ironic because Chick-fil-A is next door and you'd hope the cheerfulness would rub off on them a little. But nope. 🤣 They're mostly all grumpy cats over there. But like I said, usually the food is warm, fast and looks semi-like the photos you see in the advertisements.
It's just such a drag to go there and brings your mood down a little because they all seem depressed or annoyed. Perhaps it's management. Leadership and motivation starts at the top. If you do it well, your people thrive and enjoy work. If you run them down, they don't and just come in for the paycheck. I've come to this location for over a decade. Let's work on the location and corporate attitude as a team. I believe you guys can do better.“
“The drive thru employee Gabby, today 7/30/25 at lunch was so upbeat and friendly! Her attitude in fast food service is rare these days. Even though we had questions about our order, she was patient and positive. A really good job of communicating with us.“