Firehouse Subs Cartersville
$ • Sandwich Shops, Fast Food
Hours:
413 E Main St, Cartersville
(678) 719-8743
About Firehouse Subs
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Firehouse Subs Reviews
Share your opinion about Firehouse Subs Cartersville
Absolutely awful customer service. They have kids running the place who have no clue how to handle issues. I ordered my food and even spoke to the “manager” Gabe who repeated my order, however, when it arrived it was wrong and my pickles I asked for weren’t there. I called the store and Gabe said they didn’t have pickles and he didn’t know at the time and asked me to drive to the store in the morning to get pickles. He also told me I had to drive to the store to get...read full review
Absolutely awful customer service. They have kids running the place who have no clue how to handle issues. I ordered my food and even spoke to the “manager” Gabe who repeated my order, however, when it arrived it was wrong and my pickles I asked for weren’t there. I called the store and Gabe said they didn’t have pickles and he didn’t know at the time and asked me to drive to the store in the morning to get pickles. He also told me I had to drive to the store to get...read full review
Friendly service, great food!!
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Firehouse Subs Cartersville is known for their delicious sandwiches and great service. While they can get busy during meal times, the food is always worth the wait. Despite some issues with cleanliness and professionalism, the staff pulls together when things get hectic. Skye, one of the team members, has been praised for her helpfulness and excellent customer service skills. The restaurant is generally clean, and the staff does well to manage large takeout orders, although they could improve communication with in-house customers about wait times. Parking can be a challenge during peak hours, so arriving early is recommended. Overall, it's a favorite spot for many to grab a quick, satisfying, and tasty meal in Cartersville, even if there are occasional mix-ups with mobile orders. The sandwiches are always fresh and warm, making it a pleasant dining experience.