Popeyes Louisiana Kitchen

603 M.L.K. Jr Dr, Cartersville
(470) 888-2584

Recent Reviews

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V Max

Very unprofessional night crew and DIRTY behind the counter. The "mess" was visible from drive thought window. Very long wait, without advising at time of order.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sweet and Spicy Wings Sauce

terry hunter

I ordered #1 the sandwich was covered in mayo no pickles ff were cold drink had soda all over the to when she handed it to me it pored all over me her hair was down to her but almost no cover on her head how descusting never again

Atmosphere: 1

Food: 1

Service: 1

Bethany Vazquez-Lara

The workers are usually unprofessional and rude but the chicken is so good… the biscuits are dryer than the Sahara Desert according to my son lol

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Chicken Nuggets, Cajun Fries

Milton Rawlings

Went here today for lunch and had a great experience! The food was hot and fresh , employees gave Great customer service , no wait store was clean , definitely going back no questions asked ! Great overall experience

Parking: Park

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Strawberry Biscuits, New Popeyes Boneless Wings

thomas griffin

Waited at speaker for 10 minutes. Ordered the new ghost pepper sandwich combo with honey mustard. Got charged for it. Got a regular chicken sandwich and no sauce instead.

Food: 1

Service: 1

Brayan Arturo Ruíz Orantes

Bad service, and they deliver your food late and incomplete

Atmosphere: 1

Food: 2

Service: 1

Janet E C

I ordered the $6 Big Box special with 3 chicken tenders (as advertised on TV). The lady told me it only came with 2 tenders, the sign was right behind me. Then she had to apologize because it did come with 3 tenders. She asked me twice what 2 sides I wanted and I told her fries & slaw. When I got the meals they both had slaw & red beans & rice.

Atmosphere: 3

Food: 4

Service: 3

Geovane De Oliveira

We waited like 20 minutes or more our food
And so bad customer service
I’m so disappointed:/

Food: 5

Recommended dishes: Dirty Rice

Cynthia Enriquez

I gave this establishment 5 stars because Popeyes messed up our order twice. Yes, you read that right. BUT, Shayla, the manager was more than apologetic and fixed the issue. She actually went above and beyond. You can tell the true customer service abilities of the individual and if their company empowers them when there are service failures that are resolved. We'll be back.

Food: 5

Service: 5

Madison ray

Amazing place to go too the employees are so nice. Shout out to Shayla and Madison and Milton good job guys! I will be coming back soon!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Cajun Fries

Caitlyn Smith

if I could give this place a 0 star I would. listen. the food is good. but the service is absolutely awful. they take years to get you your food and they are genuinely so rude. they just don’t care. waited at the speaker for 30 minutes just to be told at the to pull into a parking spot for another 10 mins. got my drink order wrong too. it’s just not worth it to come here anymore. the popeyes brand is ruined by their slowness and rude employees

Atmosphere: 1

Service: 1

Jake Cho

Ordered 30 mins ahead for pick up and it took me 15 more mins in the store. App told me it will be ready in 10 mins and it was the ready for 45 mins

Atmosphere: 1

Food: 1

Service: 1

April Detherage G

Poor service and food quality employees not a fast pace restaurant workers always say the lobby is full to each car in the drive through weather it's empty or has only 2 people there orders take way to long to get done will be told is a 5 min wait 5 minutes is more like 30 to an hr the service is like that every time I been over there and I've been at least 5 times with long wait periods between hoping it will be better next time.. so far no

Atmosphere: 1

Food: 1

Service: 1

Brad Reynolds

Asked for no mayo, received about 10 ozs of mayo had to just throw away a $6 sandwich won't be back

Atmosphere: 3

Food: 1

Service: 4

Jeff Rose

Kids throwing dice in the dining room, very dirty , horrible customer service I just left and went to KFC much better all around....

Atmosphere: 1

Food: 1

Service: 1

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