Taco Bell

220 LakePoint Pkwy, Cartersville
(678) 719-2927

Recent Reviews

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Daniel Martinez

If I could rate a zero I would. I go in to pick up lunch since I had a bigger order. When I went in, there were a few people, but not busy at all. I go and stand by the register and wait for someone to take my order, or even say anything. After a few mins the girl who claimed she was the manager said, if you want to put in a order please use the kiosk. I said no, I'll put it in at the register. I was informed that that was not an option and if I wanted to place a order with someone I had to go through the drive thru. When I asked for a manager she informed me that she was the manager and there was nothing she could do. So I walked out and went to Wendy's instead. If she was a manager, she was a complete joke. I dont understand how your not busy, and your gonna let a $50+ order walk out the door. This has to be one of the worst run Taco Bells I've been to, they obviously dont care about making money or their jobs.

Atmosphere: 1

Food: 1

Service: 1

Lance Porsche

One of the few, rare, Taco Bells that have amazing quality.

Atmosphere: 5

Food: 5

Service: 5

Christin Ruediger

I placed a mobile order that said “ready at 5:53” I went in at 5:55. A young man asked my name for my mobile order and then told me it would be done “soon”. I waited with other customers and the employees were openly talking bad about me looking “unfriendly”. I waited a while and finally at 6:15 someone came to me and said they’d started it. There were about 6 workers, two on the cook line and the rest standing in the back in a circle talking. Drive through customers were being told to drive around and wait for their orders to be brought out. One man came in and asked for a refund because he was tired of waiting. When we got our food the nacho fries were old and stale but I didn’t dare say a word.

Atmosphere: 1

Food: 2

Service: 1

Ciara Johanning

Had exceptional experience via drive thru with a friendly employee who made our long drive home a little better. Hats off to Cyress for the spot on order & personality!

Atmosphere: 5

Food: 5

Service: 5

Jass Meet

Cyress top notch and exceptional service guys rockxxx. 100% best place for me around all taco bells

Atmosphere: 5

Food: 5

Service: 5

DJ Singleton

What can I say? It's taco smell y'all. But one thing is fo sho! Peeps are always courteous, and my family loves the food!

Atmosphere: 5

Food: 5

Service: 5

Renee Blackstone

They suck they were just sitting around why we're sitting out front in the car and waited on our order for over 30 minutes but when I started to make my order they asked me if I could come in to make my order and all I ordered was two grilled burritos three tacos and a number nine and that was too much for them to take in the drive-thru and my mom had to go in to get our food after we waited in the front of the store for over 30 minutes and aa

Lee Furman

Great location. Food was hot. Dining room is clean.

Atmosphere: 5

Food: 5

Service: 5

Jordan

My boy Cyruss Always has the good vibes on deck and definitely makes a long day worth it when you’re coming through the drive-through keep on keeping on man!

Atmosphere: 5

Food: 5

Service: 5

Angela Reisen

No longer take orders at front counter I'm not your employee. Y'all can fail as a business, will not be back nor will my family.
Your true employees would rather be on phones and not acknowledge us walking in. Bad business

Atmosphere: 1

Food: 1

Service: 1

Jackson Kimball

I just wanted to give a big shoutout to Cyrus for being absolutely amazing every time I come in. He’s always super friendly, quick, and makes sure everything in my order is right. You can tell he actually cares about the job and the people around him.

Even when it’s busy, Cyrus keeps things moving and helps everyone stay on track. I’ve seen him jump in to help coworkers, keep things clean, and still stay positive. He’s a natural leader, and honestly, it feels like he’s already running the place half the time.

Taco Bell is lucky to have someone like Cyrus on the team. He 100% deserves a promotion.

— A regular and very happy customer

Atmosphere: 5

Food: 5

Service: 5

susan walker

You get what you get. Don't ask any questions. Self ordering is sleek but just too much of a bother.

Atmosphere: 3

Food: 3

Service: 3

Illia “Jesse” Khalzov

Best taco bell out there! The staff were nice and friendly. They got my order done quick, got everything right and the food was amazing! Exceptional customer service!

Atmosphere: 5

Food: 5

Service: 5

B.K. On The Air

A regular and typical location. Nothing great, but nothing bad either. Pretty average. 🌮

Atmosphere: 3

Food: 3

Service: 3

Patrick Smith

The employees at this Taco Bell need to be trained to add the proper amount of beef to a Crunchwrap Supreme.

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