Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
4424 Buena Vista Rd, Columbus
(706) 568-8520
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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So I order and pay for a Cajun club sandwich on the app. The description says everything that's on it. Bacon, lettuce, tomato, ranch sauce. and I get a piece of chicken with ranch sauce and NOTHING else on a bunch.
I call the manager and she says oh it's new and you have to add everything you want added UM even though the description says what's on it. So I pay almost 7 bucks for a sandwich with nothing on it, not even bacon.
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
Zaxby's Chicken Fingers & Buffalo Wings offers a mixed experience. The restaurant is generally clean and the food is often delicious, hot, and fresh, with well-cooked chicken fingers and seasoned fries. Many customers appreciate the quick and friendly service, especially at the location on Macon St, where staff are fast, correct, and polite. The inside of the restaurant is usually clean, and the food quality meets expectations.
However, service can vary significantly. Some customers have encountered rude or unfriendly cashiers, with attitudes that detract from the experience. The drive-through staff are sometimes described as having a serious attitude, with one report mentioning no apology for cold fries, despite redoing the order. There are also complaints about a location being dirty and unwelcoming initially, though switching locations improved the experience. Overall, while the food is good and service is often quick, attitude and cleanliness issues at certain times can impact customer satisfaction.