Tropical Smoothie Cafe in Cumming

“This TSC location is by far the cleanest store I’ve seen. And I visit several different locations. Ethan and Cabot at Browns Bridge were extremely professional and obviously took their jobs seriously. There wasn’t a piece of trash anywhere, tables were clean, floors swept and mopped, chairs pushed in, cook/prep areas were spotless, they greeted every customer upon arrival and departure. They talked to you and engaged in conversation and I never saw them look at a phone/device. I was there for at least 45 minutes. They spoke clearly and made eye contact. They even smiled. I can’t say I have seen this type of work ethic by employees in their age group (or even older) ever in the past 5-6 years. It was refreshing and this will be my preferred loc to stop in when craving my choc mocha smoothie. Not to mention this was the best smoothie I have had prepared by TSC anywhere. It actually tasted like it is supposed to taste. Kudos to the manager of this loc and exemplary customer service by Ethan and Cabot. They deserve a raise and/or promotion.“

“I can’t say enough good things about Tropical Smoothie, especially their Blimey Limey! But tonight, their customer service impressed me even more than the smoothie itself.

I walked up to the door just after closing and was disappointed to see it locked. As I turned to leave, a young man named Zayden noticed me, came outside, and said, “Excuse me, sir… is there something I can help you with?” I told him I was craving a Blimey Limey. He explained that they had already washed up and closed out the register, but he’d still be happy to make me one.

That’s the kind of genuine customer service you don’t see every day. I didn’t take him up on the offer, but I did make sure he got a nice tip. Give that young man a raise. He’s exactly the kind of employee every business needs.“