Krispy Kreme

Name: Krispy Kreme
Address: 2533 Wesley Chapel Rd, Decatur, Georgia, 30035, US
Telephone: (770) 808-0821
Price range: $
Rating: 2.5

$ • Donuts, Coffee Shops

Hours:
2533 Wesley Chapel Rd, Decatur
(770) 808-0821

Menu Order Online

About Krispy Kreme

Krispy Kreme is a convenient spot to grab coffee and doughnuts, especially if orders are placed through their mobile app. The location opens early, making it perfect for morning pickups. They offer a rewards program with easy point-earning opportunities and promotions. The store is well-kept, clean, and has a pleasant aroma. Customers appreciate friendly staff, with some noting that the drive-thru lady is super sweet and patient, even listing all the donut options. However, there have been issues with availability and consistency. For example, online orders for mini doughnuts can be accepted even if the store doesn’t have them in stock, leading to confusion and disappointment. Some customers experienced long wait times and difficulties with receipts when ordering in-store, and employees sometimes make decisions about orders without customer consent, such as giving out items that weren't ordered. There have also been misunderstandings about what donuts are available for drive-thru versus inside, which can be confusing. While DoorDash drivers and staff are generally polite and helpful, the overall customer experience could improve with better communication and management of high demand items. Overall, Krispy Kreme remains a popular choice for delicious treats, but improvements in service and consistency could help enhance the customer experience.