Waffle House

2111 Fairburn Rd, Douglasville
(770) 577-0946

Recent Reviews

Ryan Hodge

Food was good but the Togo and service charges are ridiculous!! A $34 breakfast with one meal and 3 al a cartes. Prices are insane, not a bang for the buck place anymore

Atmosphere: 4

Food: 4

Service: 5

Acqueldon Burns

It's the Waffle House if you don't know what to expect this is the perfect place to go, just go with the flow and it will be great.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Angus 1 4-lb Hamburger Deluxe with Hashbrowns, Bacon Egg and Cheese Sandwich, Sausage Egg & Cheese Hashbrown Bowl, Waffle, All Star Special w a Waffle, Texas Cheesesteak Melt with Hashbrowns

Greg Gowens

Great food as usual. I can always count on the quality of food at Waffle House. I ordered the Sausage Egg and Cheese Hash Brown Bowl. It was prepared very rapidly because I was getting lunch a little late and there was no one ahead of me. Great service! This location is highly recommended!

Atmosphere: 5

Food: 5

Service: 5

eric meyer

Everything was average, but the whole interior was a bit dirty. Between dried mud spots, toilet paper on the floor in the restroom, and other debris throughout the building.

Atmosphere: 1

Food: 4

Service: 3

seante Starks

Of the 3 people (1 male, 2 female) working, only one (the male) greeted me and seemed friendly.

Atmosphere: 2

Food: 4

Service: 4

Mandie Hildreth

We had the best New Year’s Day hangover cure breakfast today ! We had an absolute blast talking to our server D , he was funny , kind, attentive and ended up being from our hometown . I have always loved the Waffle House but this one was by far the best one I’ve been too yet !!

Atmosphere: 5

Food: 5

Service: 5

Vivian Howard

Always Stellar customer service. Souther hospitality at its best. Delicious food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle

Mecca Lemon

I was here the other day for breakfast. The customer service was excellent. However, I got the chicken, eggs and waffle. The eggs were good, the waffle and hashbrowns was good but the chicken, I'm just not sure what that was I bit into. The texture was something like I've never eaten and I get this particular meal often and have been for decades. If it was chicken it was the toughest chicken I've ever eaten. Definitely won't be trying this again.

Atmosphere: 5

Food: 3

Service: 5

Faryal Bhatti

Went in there with my kids to get something to eat. The waitress told me that just give her a few minutes. All the tables were dirty we sat there for a decent amount of time while she sat there and just serve these two other tables wasted time just sitting there I will definitely not be coming back to the waffle house again.

Service: 1

Chan Fran

Recently, I took my daughter to Waffle House for her birthday breakfast. She chose Waffle House over Dunkin' Donuts because she loves their bacon and egg breakfast sandwich, hot off the grill. However, our experience was not as pleasant as we had hoped.I initially tried to place a to-go order by calling the restaurant at 6:10 am, but there was no answer. Wanting to ensure my daughter got her desired birthday breakfast, I decided to drive to the location. To my surprise, I found an empty lot with two employees inside, seemingly preoccupied with their phones. This immediately soured the experience.As I entered the restaurant, I inquired about the lack of response to my phone call, which may have unintentionally set a negative tone. The service from that point onward was disappointing. The clerk who rang me up seemed disinterested and informed me I would need to retrieve my own receipt from his till. Moreover, when I requested condiments, both employees completely ignored my request and refused to hand me anything.To make matters worse, as I took photos for my Yelp review, I noticed the employees whispering amongst themselves. The young lady even attempted to take a picture of my license plate as I drove off the lot, which left me feeling puzzled and uncomfortable.Although the breakfast sandwich itself was satisfactory, the lack of customer service skills displayed by the employees was disheartening. It was by far the strangest experience I've had at a Waffle House. I believe that a refresher course on customer service is much needed for these employees.I hope that Waffle House management takes my feedback seriously and addresses the issues we encountered. As a customer, I believe that excellent service is just as important as the quality of the food. Waffle House has the potential to provide a great dining experience, but improvements are necessary to ensure customers feel valued and appreciated.

Atmosphere: 2

Food: 4

Service: 1

Chan F.

Recently, I took my daughter to Waffle House for her birthday breakfast. She chose Waffle House over Dunkin' Donuts because she loves their bacon and egg breakfast sandwich, hot off the grill. However, our experience was not as pleasant as we had hoped.I initially tried to place a to-go order by calling the restaurant at 6:10 am, but there was no answer. Wanting to ensure my daughter got her desired birthday breakfast, I decided to drive to the location. To my surprise, I found an empty lot with two employees inside, seemingly preoccupied with their phones. This immediately soured the experience.As I entered the restaurant, I inquired about the lack of response to my phone call, which may have unintentionally set a negative tone. The service from that point onward was disappointing. The clerk who rang me up seemed disinterested and informed me I would need to retrieve my own receipt from his till. Moreover, when I requested condiments, both employees completely ignored my request and refused to hand me anything.To make matters worse, as I took photos for my Yelp review, I noticed the employees whispering amongst themselves. The young lady even attempted to take a picture of my license plate as I drove off the lot, which left me feeling puzzled and uncomfortable.Although the breakfast sandwich itself was satisfactory, the lack of customer service skills displayed by the employees was disheartening. It was by far the strangest experience I've had at a Waffle House. I believe that a refresher course on customer service is much needed for these employees.I hope that Waffle House management takes my feedback seriously and addresses the issues we encountered. As a customer, I believe that excellent service is just as important as the quality of the food. Waffle House has the potential to provide a great dining experience, but improvements are necessary to ensure customers feel valued and appreciated.

Jennifer Adams

Lisa was our server she was Absolutely amazing! This location was wonderful! I watched as the cook took the time to make sure her station was clean when she had a min she went to cleaning! I wish i had gotten her name! Love this location if they aren’t 5 stars they should be! I can’t wait to go back and see lisa and the rest of the crew! Y'all are hop-in!

Atmosphere: 5

Food: 5

Service: 5

Courtney Katelin

The food was okay. My husband’s bacon was undercooked, but other than that it was good.The girl standing at the door was named Zaria and you can tell she hates her job. No smile, no welcome, just standing there with a sour face saying “dine in or to go.”We go here often and the waitress named Niya is always so rude. I even mentioned it to one of the male waiters when we were in last month and he said “yeah we get that a lot about her.”Overall vibe of the place is off.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: All Star Special w Hash Browns

Eve Pogue

Great experience, from the only two there...the cook was very professional, kind, and over the top with his service. I wish they all were like him, that Waffle House was on a whole other level. Gratitude! He should be the model of a waffle house employee! Much love!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All Star Special w Hash Browns

Jermene Liberiste

I was in the area a few weeks ago for a mini vacation and I decided to stop by Waffle House to grab a quick breakfast. I must say the service and food was excellent and the manager Jasmine was on the floor as well masking sure that all of the customers were wells taken care of. I also loved how she engaged with her employees. I will always stop at this location whenever I’m in Georgia. =]

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All Star Special w Hash Browns

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