Moe's Southwest Grill

6600 Sugarloaf Pkwy Ste. 100, Duluth
(770) 299-1198

Recent Reviews

Richa Shah

DO NOT GO HERE!! I wish I cool give 0 stars to this place. I agree the food can’t be bad but the employees and the atmosphere was horrible. My family and I came in today (4/12/24), to get a bowl and a burrito but since the beginning the employee named ‘Maria’ had an attitude towards us. I just thought it was because she had a long day and didn’t think too much. But my family and I were very hungry so I told her in the start what we wanted with the exact ingredients. But she was putting the portions like a toddler was going to eat that food. I asked to put little bit more since we all were hungry, but she kept on insisting that this was the portion size she was instructed from her manager. I was like yes that’s the portion for a toddler not a full size adult human. Despite of tell her several times to put more in the bowl, she said if u ask for more one more time I’ll have to charge u extra money for all the ingredients. I was like that’s absurd, how can u expect us to pay more for the ingredients that are already supposed to be included in the bowl. And when we confronted her about this, she went all defensive and started to argue with us, though we were polite the entire time. So, we asked to speak to the manager since we weren’t pleased with this interaction and she came across the counters and started to threaten us physically and went and closed the ‘open’ sign. So we had to leave that place since it was very unsafe for us.

Atmosphere: 1

Food: 1

Service: 1

Julio Lobo

Its getting so expensive and no worth it versus others fast food restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

Magda S

Vegetarian options: Vegan option , they have great marinated tofu

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

celine p

I came in yesterday for a quick takeout and one of the older employees that work on Wednesdays would put in each of the things I asked in small bunches. If a toddler shaped their hand into a spoon shape, that's about how little she gave. I kept on asking politely to add more of everything she put in my bowl because I hadn't eaten the whole day due to studying for midterms, and this woman ended up telling me off like I was a damn child that I should've told her to add extra of everything in the BEGINNING. Keep note that even if I did ask for extra, she only gave a teaspoon's amount more. Thank God I didn't give her a tip. I hope she's replaced very soon. L employee

Atmosphere: 1

Food: 1

Service: 1

Victoria Cornette

Visited this Moes many times. Tonight will be my last. Placed an order on line. Went to the drive thru and told them I had placed an on line order and gave my name. Was very rudely told to come inside. Drove to the window. Woman came to window after a few minutes barely opened window and screamed at me to come inside. I go inside. I am the ONLY person in the restaurant. Lady points to my order without saying a word. I could understand if restaurant was uncalled for.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Homewrecker

Rinku Patel

I love Moes and frequently eat there. This was my first and last time eating at this restaurant. The staff and the service is very poorly. They do the bare minimum to meet your expectations. The pinto beans were super dry. All the ingredients looked like it had been sitting out there for days. Out of the 4 staff members, 2 were chatting by the soda machine and the other 2 were eyeing me while I got my drinks and sauces. She refused to give me a full bag of chips, claiming it's extra charge... Fo yourself a favor and drive out of your way to the Moes in Cummings.

Atmosphere: 1

Food: 1

Service: 1

IAYFriend

The food was surprisingly big in portion. I got the bowl. Get the steak all the time. Beef is way better handled than chicken/pork. The staff weren't quite friendly at all.

Atmosphere: 3

Food: 5

Service: 3

Shalice Armstrong

The meat quality has gone down hill. I ordered steak and chicken and couldn't tell what I was eating. The burrito was overly stuffed with rice, I'm guessing to disguise the meat. Waste of money.

Food: 1

Service: 5

Amari P.

Have to come in for drive thru stay away Ndndndndd d f fbfbfbf fbfbfbfbdbd dnd and

Angel Carbajal

Food is great as usual for a fast food restaurant but being short staffed did not help provide good customer service and cleanliness.

Atmosphere: 2

Food: 5

Service: 3

Jeff Hwang

Stopped by for lunch.Staff was friendly.Food was good.Place felt little outdated and was not spotless clean, but it was clean enough.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Guacamole

Oscar Fernandez

Food and service were ok. Men's restroom was not clean.

Atmosphere: 3

Food: 3

Service: 3

jae jung

QUESADILLAS was burnt. An employee touched food with same hand after touching cash.

Atmosphere: 2

Food: 2

Service: 2

Bruce Reavis

This used to be a place I looked forward to going to on Mondays. Two times we have placed an app order so we could use the convience of the drive thru only to get to the speaker and the employee tells us to come in to get the order. There was no one in the store and no one in the drive thru. The order was bagged and could easily be handed out of the window.

Atmosphere: 2

Food: 4

Service: 2

Michael Tucker

Quality of Moe's chicken has gone steeply down hill. Salsa station constantly in need of a wipe down. Girl working the counter doesn't listen. She asks me what I want and I tell her a chicken and black bean burrito. She prepares the tortilla and asks again what kind of meat. I tell her again and then she asks what kind of beans. Why ask at the start then if you're not going to listen? The manager/owner blasting his phone call in the dining area on speaker didn't make for a pleasant visit either. Other better options in the area.

Atmosphere: 2

Food: 3

Service: 2

Load More