I ordered a bowl, and they gave me the smallest portion of meat. When I said something, she said that was the portion. $13 for a bowl with 6 pieces of chicken is ridiculous. I will not be coming back to this location ever. They are scamming and stingy people
Atmosphere: 1
Food: 2
Service: 2
Kimberley Outz (KO)
Very disappointed in this location. Haven’t been since 2019 when I found a hair in my food twice on two separate occasions. Since it has been a handful of years thought I’d give then another try. Let’s just say I won’t go back there. It’s hard to eat gf/ df on a budget and I had forgotten they upcharge on most items and don’t give generous portions at all. Very skimpy and the steak and chicken almost looked burned. Guess it was sitting up in the warmer all day and was hard for the lady to get out. So they charged me for extra meat and of course guac. The only other items I got was lettuce and black olives. No queso, beans or rice. Very skimpy portions and it was 17.57. I was flabbergasted. Almost just left it on the counter and walked out. However, I reluctantly paid. Could have gone to longhorn or somewhere much better for that price. Definitely left a lot to be desired. Don’t go there, especially if you are hungry. I don’t recommend. Would give 0 stars if that was an option.
Atmosphere: 1
Food: 1
Service: 2
Steven James
A Stellar Experience at Moe's: A Review of Marco's Exceptional Assistance and Outstanding ServiceRating: ⭐️⭐️⭐️⭐️⭐️ (5/5)I want to take a moment to share my outstanding experience at Moe's and express my sincere appreciation for the incredible service I received, specifically from Marco. The associates at this establishment have consistently shown great friendliness, a genuine and outgoing nature, and remarkable efficiency. Since 2023, I have been a loyal customer, and with each visit, I am consistently met with fresh, deliciously prepared food and remarkable speed in service.From the moment I entered the restaurant, I was greeted warmly by the associates, who always have a smile on their faces. But it was Marco who went above and beyond to make me feel welcomed and valued as a customer. His attentiveness, professionalism, and willingness to go the extra mile truly stood out. Whether it was helping me select the perfect toppings for my burrito or ensuring my order was accurate and promptly prepared, Marco's exceptional assistance impressed me every time.One of the qualities that sets the associates at Moe's apart is their friendly and outgoing nature. Each interaction with the staff has been positive, and it is evident that they genuinely care about creating a comfortable and enjoyable atmosphere for their customers. The associates at Moe's make you feel like family, building genuine connections and fostering a sense of camaraderie that adds to the already delightful dining experience.Food Quality and Freshness:One of the reasons why I keep coming back to Moe's year after year is the consistent freshness and quality of the food. Every bite is bursting with flavors, and the ingredients are always crisp and vibrant. Whether I opt for a burrito, a quesadilla, or a bowl, I can count on the food being prepared to perfection. The chefs clearly take pride in their craft, ensuring that each dish is a delight to the taste buds.The efficiency and speed at which the associates at Moe's deliver their service are truly commendable. Despite the restaurant's popularity and frequent crowded conditions, the team manages to handle the rush with remarkable efficiency. I appreciate how they prioritize prompt service without compromising on quality. They have mastered the art of balancing speed with accuracy, ensuring that my experience is not only satisfying but also time-effective.In conclusion, I cannot recommend Moe's highly enough. Marco and the entire team of associates consistently provide exceptional service, creating an atmosphere of warmth, friendliness, and efficiency. The food is always a delight, with its freshness and carefulAs a loyal customer since 2023, my visits to Moe's have consistently been met with excellent service, leaving me truly satisfied and eagerly looking forward to my next visit. Thank you, Marco, for your outstanding assistance, and kudos to the entire Moe's team for creating an exceptional dining experience time and time again.Parking: There are two parking locations that you could choose from either from Kroger‘s parking lot, which is wide and big or you could also park before you turn left on Pleasant Hill Road after you come out of the Kroger parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Richard K
They don't give you much for the price. I love Moe's because the food is really good and they give large portions, at least that's what I thought till I came here. This is the smallest quantity I have been given at any Moes, from NC to Florida. Don't recommend. Won't be coming back.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bowl
Krisha Bhagat
Best burritos i’ve ever gotten from any
Atmosphere: 5
Food: 5
Service: 5
Neha Kartik
The food has little flavor and salsas taste very stale.
Atmosphere: 2
Food: 1
Service: 4
John Uhn
Having children with allergies makes it hard to eat out. I appreciate Marco wearing new gloves and ensuring no cross contamination when we bring our daughters here to ensure no exposure to milk or cheese. Those extra steps they all take makes it a great place to bring my familyDietary restrictions: Milk allergies
Atmosphere: 5
Food: 5
Service: 5
Myra Key
This location had lots of mixed reviews, some good, some not good at all. I really wanted Moe’s today, so I took a chance. I am happy to say the place was clean, good customer service & good food. I would definitely visit this location again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Gloriana Jimenez
Kind employees and I was lucky enough to try the great birria they made for
Atmosphere: 5
Food: 5
Service: 5
Topsy Krett
Never again! This bowl is barely half full and is worth almost $13. I can see the actual bottom of the bowl before I've taken one bite. I'm not sure what happened to this restaurant chain over the years but this is exactly why Chipotle is on a different level. I will never spend another cent at any moe's location.
Worst ever never will buy again here the quantity was very less even though we asked to add they added very little. We bought a bowl and only little than 1/4. Worst service ever never would recommend anyone to buy here no matter what. The employee doesn't respond and kept on talking to someone and wasn't listening to anything I was saying.
Atmosphere: 1
Food: 1
Service: 1
A C.
Worst one I've ever been to. Service sucks. Food suck. Place is eh at best. Over all the food is just not good. What happened to the days that Moes was good? Long long long gone
Cindy Muhic
Food is so tasty and fresh!
Food: 5
Service: 5
SF 001A
One of the worst customer services I have ever experienced from a restaurant. Since I didn't have the mobile app on my phone, I asked them to enter my number manually so I could access my reward points. An older guy (I think the manger) refused to put my number in and told me to get out without even attempting to assist me. The store was empty so his statement that "they were busy at the time" was completely invalid and purely just a lie to excuse his incompetence and disrespect towards customers like me. I never want to visit this Moe's ever. Not to mention the ridiculously small portions of food they serve compared to other Moe's locations. I think these corporations need to teach franchises on what the customer service is and prioritize the satisfaction of customers so they can retain them and reflect a positive image on the restaurant.Reply to owner's response:Thank you for the response. Interesting see the response though. One of the owners was doing this to me (the customer). I don't know how you are going to address this with the owner. Please let me know.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Bowl and Chips, Quesadilla, Burrito
I ordered a bowl, and they gave me the smallest portion of meat. When I said something, she said that was the portion. $13 for a bowl with 6 pieces of chicken is ridiculous. I will not be coming back to this location ever. They are scamming and stingy people
Atmosphere: 1
Food: 2
Service: 2
Very disappointed in this location. Haven’t been since 2019 when I found a hair in my food twice on two separate occasions. Since it has been a handful of years thought I’d give then another try. Let’s just say I won’t go back there. It’s hard to eat gf/ df on a budget and I had forgotten they upcharge on most items and don’t give generous portions at all. Very skimpy and the steak and chicken almost looked burned. Guess it was sitting up in the warmer all day and was hard for the lady to get out. So they charged me for extra meat and of course guac. The only other items I got was lettuce and black olives. No queso, beans or rice. Very skimpy portions and it was 17.57. I was flabbergasted. Almost just left it on the counter and walked out. However, I reluctantly paid. Could have gone to longhorn or somewhere much better for that price. Definitely left a lot to be desired. Don’t go there, especially if you are hungry. I don’t recommend. Would give 0 stars if that was an option.
Atmosphere: 1
Food: 1
Service: 2
A Stellar Experience at Moe's: A Review of Marco's Exceptional Assistance and Outstanding ServiceRating: ⭐️⭐️⭐️⭐️⭐️ (5/5)I want to take a moment to share my outstanding experience at Moe's and express my sincere appreciation for the incredible service I received, specifically from Marco. The associates at this establishment have consistently shown great friendliness, a genuine and outgoing nature, and remarkable efficiency. Since 2023, I have been a loyal customer, and with each visit, I am consistently met with fresh, deliciously prepared food and remarkable speed in service.From the moment I entered the restaurant, I was greeted warmly by the associates, who always have a smile on their faces. But it was Marco who went above and beyond to make me feel welcomed and valued as a customer. His attentiveness, professionalism, and willingness to go the extra mile truly stood out. Whether it was helping me select the perfect toppings for my burrito or ensuring my order was accurate and promptly prepared, Marco's exceptional assistance impressed me every time.One of the qualities that sets the associates at Moe's apart is their friendly and outgoing nature. Each interaction with the staff has been positive, and it is evident that they genuinely care about creating a comfortable and enjoyable atmosphere for their customers. The associates at Moe's make you feel like family, building genuine connections and fostering a sense of camaraderie that adds to the already delightful dining experience.Food Quality and Freshness:One of the reasons why I keep coming back to Moe's year after year is the consistent freshness and quality of the food. Every bite is bursting with flavors, and the ingredients are always crisp and vibrant. Whether I opt for a burrito, a quesadilla, or a bowl, I can count on the food being prepared to perfection. The chefs clearly take pride in their craft, ensuring that each dish is a delight to the taste buds.The efficiency and speed at which the associates at Moe's deliver their service are truly commendable. Despite the restaurant's popularity and frequent crowded conditions, the team manages to handle the rush with remarkable efficiency. I appreciate how they prioritize prompt service without compromising on quality. They have mastered the art of balancing speed with accuracy, ensuring that my experience is not only satisfying but also time-effective.In conclusion, I cannot recommend Moe's highly enough. Marco and the entire team of associates consistently provide exceptional service, creating an atmosphere of warmth, friendliness, and efficiency. The food is always a delight, with its freshness and carefulAs a loyal customer since 2023, my visits to Moe's have consistently been met with excellent service, leaving me truly satisfied and eagerly looking forward to my next visit. Thank you, Marco, for your outstanding assistance, and kudos to the entire Moe's team for creating an exceptional dining experience time and time again.Parking: There are two parking locations that you could choose from either from Kroger‘s parking lot, which is wide and big or you could also park before you turn left on Pleasant Hill Road after you come out of the Kroger parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
They don't give you much for the price. I love Moe's because the food is really good and they give large portions, at least that's what I thought till I came here. This is the smallest quantity I have been given at any Moes, from NC to Florida. Don't recommend. Won't be coming back.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bowl
Best burritos i’ve ever gotten from any
Atmosphere: 5
Food: 5
Service: 5
The food has little flavor and salsas taste very stale.
Atmosphere: 2
Food: 1
Service: 4
Having children with allergies makes it hard to eat out. I appreciate Marco wearing new gloves and ensuring no cross contamination when we bring our daughters here to ensure no exposure to milk or cheese. Those extra steps they all take makes it a great place to bring my familyDietary restrictions: Milk allergies
Atmosphere: 5
Food: 5
Service: 5
This location had lots of mixed reviews, some good, some not good at all. I really wanted Moe’s today, so I took a chance. I am happy to say the place was clean, good customer service & good food. I would definitely visit this location again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Kind employees and I was lucky enough to try the great birria they made for
Atmosphere: 5
Food: 5
Service: 5
Never again! This bowl is barely half full and is worth almost $13. I can see the actual bottom of the bowl before I've taken one bite. I'm not sure what happened to this restaurant chain over the years but this is exactly why Chipotle is on a different level. I will never spend another cent at any moe's location.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
The food is always fresh and delicious. Plus the service is very kind, welcoming, professional, and caring. Good location with plenty of space to sit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Salad, Nachos, Guacamole, Burrito Bowl
Worst ever never will buy again here the quantity was very less even though we asked to add they added very little. We bought a bowl and only little than 1/4. Worst service ever never would recommend anyone to buy here no matter what. The employee doesn't respond and kept on talking to someone and wasn't listening to anything I was saying.
Atmosphere: 1
Food: 1
Service: 1
Worst one I've ever been to. Service sucks. Food suck. Place is eh at best. Over all the food is just not good. What happened to the days that Moes was good? Long long long gone
Food is so tasty and fresh!
Food: 5
Service: 5
One of the worst customer services I have ever experienced from a restaurant. Since I didn't have the mobile app on my phone, I asked them to enter my number manually so I could access my reward points. An older guy (I think the manger) refused to put my number in and told me to get out without even attempting to assist me. The store was empty so his statement that "they were busy at the time" was completely invalid and purely just a lie to excuse his incompetence and disrespect towards customers like me. I never want to visit this Moe's ever. Not to mention the ridiculously small portions of food they serve compared to other Moe's locations. I think these corporations need to teach franchises on what the customer service is and prioritize the satisfaction of customers so they can retain them and reflect a positive image on the restaurant.Reply to owner's response:Thank you for the response. Interesting see the response though. One of the owners was doing this to me (the customer). I don't know how you are going to address this with the owner. Please let me know.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Bowl and Chips, Quesadilla, Burrito