We killed either 5 drain flies or fruit flies that were buzzing around the entire store. We ended up leaving because they just made eating inside unpleasant. This is obviously an issue for code enforcement or the health department to look into because if things are not being cleaned properly or kept properly that causes a breeding ground for pests. Young lady was very nice that waited on us
Atmosphere: 1
Food: 4
Service: 5
Daniel Kim
I ordered a 6-topping ice cream for $20, but what I received was plain vanilla ice cream with the amount of toppings equivalent to just one. Skimping on toppings I paid for, very petty whoever made my ice cream. Give me what I paid for!
Atmosphere: 1
Food: 1
Service: 1
Blue Eyze
I love eating ice from Stone Cold. By far I had the most worst experience today from a young man name Landon @ 626 Mullin Colony Dr in Evans. Landon threw my receipt to me. The time was 2:25:05 on 11/09/2024.
Food: 5
Service: 1
Mohammad Hudaib
Ice cream was your standard Cold Stone. Presentation could have been better.
Atmosphere: 5
Food: 5
Service: 5
Catrina Watts
We came here to enjoy ice cream for Father’s Day and I was nothing but disappointed. I ordered the minion ice cream and had to sent it back because there was no marshmallows, chocolate chips or sprinkles. Was told that I should have asked to get that mixed in and before I could take a bite, there was hair mixed into it. I will never be back to patronize this establishment. The kids working seemed like they they didn’t care and would go to the back and stay back there until the door was opened. No customer service at all. Just sad.
Atmosphere: 1
Food: 1
Service: 1
Michael K
Just for customers to be aware of. Manager makes employees reuse paper cups left off the tables rinse them and reuse them for other customers. So after someone is done eating out of them you’re sharing them!!!
Atmosphere: 1
Food: 1
Service: 1
Dya
I visited Coldstones Mullins Crossing at 1:48 pm on 4/20/2024. I was eager to try the new Banana Pudding ice cream. Nicole C made the saddest worse cone imaginable! And she was VERY RUDE! Looked nothing like what was advertised. Couldn’t see one vanilla wafer. Looked like vanilla ice cream and to make things worse the cone was no where near full. She left 25% of the cone at the top empty. She threw 3 wafers on top when I told her it looked nothing like advertised. Manager (Asian guy) came out and said “Advertisement is exaggerated”I’m still waiting for a refund of $9.16Too expensive anyway!
Atmosphere: 1
Food: 1
Service: 1
Tricia Wright
The customer service was awful. The workers were like they didnt want to be there so i proceeded to go all the way to the other Cold Stone where they are helpful and show great customer service!!!!!
Atmosphere: 1
Service: 1
Chaos
Considering they were immediately willing to address and resolve the issue I have modified my previous review. I hope that the lessons learned here will help make everyone better at what they do. Go forth and do great things Cold Stone. 😘
Dr. Gregory Francisco, I
The staff was great, especially Law who was fantastic!!!
Kids not taking there job seriously. Not focus or listening to customers.
Christopher Kemp
Toni, was very helpful and made an eventful evening more enjoyable for my wife and kids. I strongly recommend Cold Stone (Evans) for a little family fun and everyone loves ice cream!
Shaul Funt
Love this place! Open late
rFenyx Zhen
I always like a side of attitude with my ice cream. Cope harder.
We killed either 5 drain flies or fruit flies that were buzzing around the entire store. We ended up leaving because they just made eating inside unpleasant. This is obviously an issue for code enforcement or the health department to look into because if things are not being cleaned properly or kept properly that causes a breeding ground for pests. Young lady was very nice that waited on us
Atmosphere: 1
Food: 4
Service: 5
I ordered a 6-topping ice cream for $20, but what I received was plain vanilla ice cream with the amount of toppings equivalent to just one.
Skimping on toppings I paid for, very petty whoever made my ice cream. Give me what I paid for!
Atmosphere: 1
Food: 1
Service: 1
I love eating ice from Stone Cold. By far I had the most worst experience today from a young man name Landon @ 626 Mullin Colony Dr in Evans. Landon threw my receipt to me. The time was 2:25:05 on 11/09/2024.
Food: 5
Service: 1
Ice cream was your standard Cold Stone. Presentation could have been better.
Atmosphere: 5
Food: 5
Service: 5
We came here to enjoy ice cream for Father’s Day and I was nothing but disappointed. I ordered the minion ice cream and had to sent it back because there was no marshmallows, chocolate chips or sprinkles. Was told that I should have asked to get that mixed in and before I could take a bite, there was hair mixed into it. I will never be back to patronize this establishment. The kids working seemed like they they didn’t care and would go to the back and stay back there until the door was opened. No customer service at all. Just sad.
Atmosphere: 1
Food: 1
Service: 1
Just for customers to be aware of. Manager makes employees reuse paper cups left off the tables rinse them and reuse them for other customers. So after someone is done eating out of them you’re sharing them!!!
Atmosphere: 1
Food: 1
Service: 1
I visited Coldstones Mullins Crossing at 1:48 pm on 4/20/2024. I was eager to try the new Banana Pudding ice cream. Nicole C made the saddest worse cone imaginable! And she was VERY RUDE! Looked nothing like what was advertised. Couldn’t see one vanilla wafer. Looked like vanilla ice cream and to make things worse the cone was no where near full. She left 25% of the cone at the top empty. She threw 3 wafers on top when I told her it looked nothing like advertised. Manager (Asian guy) came out and said “Advertisement is exaggerated”I’m still waiting for a refund of $9.16Too expensive anyway!
Atmosphere: 1
Food: 1
Service: 1
The customer service was awful. The workers were like they didnt want to be there so i proceeded to go all the way to the other Cold Stone where they are helpful and show great customer service!!!!!
Atmosphere: 1
Service: 1
Considering they were immediately willing to address and resolve the issue I have modified my previous review. I hope that the lessons learned here will help make everyone better at what they do. Go forth and do great things Cold Stone. 😘
The staff was great, especially Law who was fantastic!!!
Restaurantji Recommends
Kids not taking there job seriously. Not focus or listening to customers.
Toni, was very helpful and made an eventful evening more enjoyable for my wife and kids. I strongly recommend Cold Stone (Evans) for a little family fun and everyone loves ice cream!
Love this place! Open late
I always like a side of attitude with my ice cream. Cope harder.
Awesome service!
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