Freddy's Frozen Custard & Steakburgers

Received email for 3 dollar mini custard, went and order it, it was not discounted. The manager said it had to be ordered in the app. The large print in the advertising said nothing about that. Only when you read the extra small print does it say online order. Very misleading, yes it was only about a buck fifty in savings but it’s the principle of it. I know my two or three visits a month is going to hurt Freddy’s, but I’ll not be back. Do better Freddy’s, us seniors can’t read that fine print. P.s. this is my first ever bad review of any company, just fed up with gimmicks and tricks.

Plaza Way in Lexington, NC sucks.... needless to say we go thru the drive thru, i order a kids Chz Brg add mayo chili chz tots & Dp, tom & lett, son gets a ONLY chili chz dog MEAL chili chz tots &DP.... Hubby gets a Dbl Chz meal w/ff DP too.... i get home come in and get their food out, find a bed bug or baby spider something frikkin crawling in my kids chili chz box, im already wigged tf out n sick now, and my picky a** son has onion all over his hotdog now, i took pics to add them but ewww wtf FREDDYS????? We "use" to love them, but hell nah now....

Have always liked Freddy's but went to the one on black Bob in Olathe Ks. and took 25 min to get food and the sandwich in the kids meal was cold( room temp). My wife ordered every thing but cheese and onions only. I will never return to that location again.

The Alexandria LA location is always out of numerous drinks, and sauces, the ac never works properly and many employees are rude!!!

the service is ridiculous rude and undertrained 20s and younger, hateful and uneducated and will laugh at you for asking a serious question. This is the 39th st location. I have never been to an establishment with worse customer service. Foods not worth the ridiculous service. Once and done.

Didn’t receive my burger how I had ordered, lots of “burnt” pieces around my burger, inside the establishment was filthy. Sat and the “cleanest” booth, garbage was over flowing, staff members just walking around and pacing. Good thing there are a lot more places to eat in Sioux Falls, SD. Will be a long time before I want to go back. I would rate my experience 3/10

Gave me French Fries instead of Onion Rings, asked for half vanilla and half chocolate on two large sundaes - got vanilla only on both. Hamburger showed as a lettuce WRAPPED burger not patties on a pile of shredded lettuce and NO package of sauce. Of course it was a pick up; so, didn't figure out it was all screwed up until I got home and there is no number to call to complain or get fixed. Worst $46 hamburger meal I have ever had.

Hi ok ok ok ok ok ok ok ok ok

Online is saying there grilled cheese steak burger is Not available. But when I got there to pick up my order I realized it is available. I asked if I could change my order and I was told No because the order was already made. This place is pricey enough that you should get what you want. And customers who are polite should be accommodated. And this is my large tater tots.

Food: 4

Service: 1

It is exactly what you expect a fast food burger place to be. Not fancy but the burger is nicely flavored from a well used grill

Absolutely horrendous service. Bad attitudes and staff ignore you while they play on their phones

Atmosphere: 1

Service: 1

Restaurant was very nasty with dirty tables and drinks station discusting. Garage receptacles overflowing. Overall bad experience.

Atmosphere: 1

Food: 3

Service: 3

Patty was great and very friendly! Food was out fast and was super fresh. We absolutely love this location and always have a great experience.

Atmosphere: 5

Food: 5

Service: 5

It was all good, nice clean and very friendly

Atmosphere: 5

Food: 5

Service: 5

Great hamburger, fries and signature turtle sundae!

Atmosphere: 5

Food: 5

Service: 5