Do not order delivery! Too an hour and half and when calling to check on it no one would ever answer the phone. I understand being short handed but at least answer the phone and let someone know. Will not be going to this location anymore.
Atmosphere: 1
Service: 1
Ashley Thomas
The worst sandwich I have ever eaten. Spoke to the staff, and they acknowledged the problem but did not want to correct it. I would rather drive 100 miles out of my way before I go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Savannah Ballenger
Always fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Stacy
I've placed a delivery order twice in the last 3 days bc I'm at work and unable to leave, only to be called and told they don't have delivery drivers and can't deliver the food. But, we can't order with door dash, grubhub, etc bc Jimmy John's has their own drivers, and yet they don't.
Nick R
Multiple times I have ordered from this location when I'm at work only to have my order cancelled because they do not have a driver to deliver. Normally it's no big deal, however today after it was cancelled for lack of driver availability, I attempted to use door dash. Jimmy John's then called back and said the owner doesn't allow door dash because they have their own drivers. I don't know what issue the owner and door dash have, but now there are two full orders that will have to be refunded because they were charged and cancelled.
Service: 1
Chance Gean
Came to get a sandwich because I was craving JJ.. worker inside locked the door before I could open it then wouldn’t let me in. Wasn’t even on break because she immediately started cleaning up behind the counter. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Joseph Woods
I give it no stars! The so called manager is a piece of work. He will cuss at his customers and yell at you to leave. I don’t know why anyone in their right mind would hire him for such a position! What’s funny is I’m not only bad reviews stating the same! If jimmy wants to hold up to its values you need fire him and put someone that actually has experience customer service in that position! Also never got my delivery and manager refused to show me he would cancel it! Had to dispute it with my bank!
Service: 1
Recommended dishes: Sub
Savannah Derrick
I don't even have the energy to write a full review of how absolutely horrible the customer service and management are here. They charged me for a delivery that they never delivered. I still, two months later, have yet to get my money back! I went through hoops hurdles and extremely horrible phone treatment only to become too exhausted, to continue to fight for $20. It is not even about the money, it's the principle. I paid for something I never received. They confirmed I never received it and the delivery was canceled, but refused to reimburse me or even offer a replacement. I contacted corporate, who only refers you back to the store to go through the same hoops and hurdles. I use to order lunch to my store, a couple times a week, because I did really enjoy the food. Now however, I will never, under any circumstance, give this company another hard earned, under appreciated dollar. Consumer beware....
Service: 1
Sara Cloutier
Ordered online a giant slim and drink to pick up on my way home on a very wet, rainy day at the store close to where I'm training for work. I stupidly didn't unseal the bag to check it before going home. 25 min later I open it and discover that I only received half of my sandwich. Tried calling the store multiple times, it rang endlessly. Someone picked up on fourth attempt, did not greet nor identify themselves. I had to ask. When I explained what happened they said they would take my name and I could come get the other half of my order. I gave it, to dead air. She had clearly dropped the phone or laid it down and walked away. Awesome. I sure hope whoever owns this location sees this, because they are paying people to do nothing. They can't even read (my receipt was correct, nothing else was). I'd give NEGATIVE STARS if it were possible!! These people should be ashamed of themselves.
Atmosphere: 1
Food: 5
Service: 1
nitram nesnaj
Lightning fast! Fresh! Love their Pepe with lettuce, tomatoes ,onions, mayo!
The experience was not great!! My food was botched up . Staff including Mgr was
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub, Hunter's Club
Angel Pinto
Nothing has changed from our last visit, still great staff and great sandwiches. I feel very welcome by staff and that keeps me going back.
Atmosphere: 5
Food: 5
Service: 5
Daniel Akins
The service and food are really improved since the last time I was in there. The guys were friendly and helpful. There are better Jimmy John's around, but it's still a lot better than Subway or Jersey Mike's! Italian night club with peppers is my go to.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sub
Melina Kanji
Just had the stalest bread I have ever been served in my life. Extremely disappointed I just paid $9 for an inedible sandwich.
Rick Howe
First time visitor. The host guided me to the best option for me with just a few questions about my personal preferences and the meal between medical visits was the highlight of my day. I had a turkey guacamole wrap which isn't listed in the section below but I'd recommend it.
Do not order delivery! Too an hour and half and when calling to check on it no one would ever answer the phone. I understand being short handed but at least answer the phone and let someone know. Will not be going to this location anymore.
Atmosphere: 1
Service: 1
The worst sandwich I have ever eaten. Spoke to the staff, and they acknowledged the problem but did not want to correct it. I would rather drive 100 miles out of my way before I go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Always fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
I've placed a delivery order twice in the last 3 days bc I'm at work and unable to leave, only to be called and told they don't have delivery drivers and can't deliver the food. But, we can't order with door dash, grubhub, etc bc Jimmy John's has their own drivers, and yet they don't.
Multiple times I have ordered from this location when I'm at work only to have my order cancelled because they do not have a driver to deliver. Normally it's no big deal, however today after it was cancelled for lack of driver availability, I attempted to use door dash. Jimmy John's then called back and said the owner doesn't allow door dash because they have their own drivers. I don't know what issue the owner and door dash have, but now there are two full orders that will have to be refunded because they were charged and cancelled.
Service: 1
Came to get a sandwich because I was craving JJ.. worker inside locked the door before I could open it then wouldn’t let me in. Wasn’t even on break because she immediately started cleaning up behind the counter. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
I give it no stars! The so called manager is a piece of work. He will cuss at his customers and yell at you to leave. I don’t know why anyone in their right mind would hire him for such a position! What’s funny is I’m not only bad reviews stating the same! If jimmy wants to hold up to its values you need fire him and put someone that actually has experience customer service in that position! Also never got my delivery and manager refused to show me he would cancel it! Had to dispute it with my bank!
Service: 1
Recommended dishes: Sub
I don't even have the energy to write a full review of how absolutely horrible the customer service and management are here. They charged me for a delivery that they never delivered. I still, two months later, have yet to get my money back! I went through hoops hurdles and extremely horrible phone treatment only to become too exhausted, to continue to fight for $20. It is not even about the money, it's the principle. I paid for something I never received. They confirmed I never received it and the delivery was canceled, but refused to reimburse me or even offer a replacement. I contacted corporate, who only refers you back to the store to go through the same hoops and hurdles. I use to order lunch to my store, a couple times a week, because I did really enjoy the food. Now however, I will never, under any circumstance, give this company another hard earned, under appreciated dollar. Consumer beware....
Service: 1
Ordered online a giant slim and drink to pick up on my way home on a very wet, rainy day at the store close to where I'm training for work. I stupidly didn't unseal the bag to check it before going home. 25 min later I open it and discover that I only received half of my sandwich. Tried calling the store multiple times, it rang endlessly. Someone picked up on fourth attempt, did not greet nor identify themselves. I had to ask. When I explained what happened they said they would take my name and I could come get the other half of my order. I gave it, to dead air. She had clearly dropped the phone or laid it down and walked away. Awesome. I sure hope whoever owns this location sees this, because they are paying people to do nothing. They can't even read (my receipt was correct, nothing else was). I'd give NEGATIVE STARS if it were possible!! These people should be ashamed of themselves.
Atmosphere: 1
Food: 5
Service: 1
Lightning fast! Fresh! Love their Pepe with lettuce, tomatoes ,onions, mayo!
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The experience was not great!! My food was botched up . Staff including Mgr was
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub, Hunter's Club
Nothing has changed from our last visit, still great staff and great sandwiches. I feel very welcome by staff and that keeps me going back.
Atmosphere: 5
Food: 5
Service: 5
The service and food are really improved since the last time I was in there. The guys were friendly and helpful. There are better Jimmy John's around, but it's still a lot better than Subway or Jersey Mike's! Italian night club with peppers is my go to.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sub
Just had the stalest bread I have ever been served in my life. Extremely disappointed I just paid $9 for an inedible sandwich.
First time visitor. The host guided me to the best option for me with just a few questions about my personal preferences and the meal between medical visits was the highlight of my day. I had a turkey guacamole wrap which isn't listed in the section below but I'd recommend it.
Atmosphere: 5
Food: 5
Service: 5