Excellent service great location quick and courteous service
Atmosphere: 5
Food: 5
Service: 5
Alexis Esque
Drinks was good but I recently had a tooth removed so I can’t have things hot. I can have warm but not hot. Let them know at the speaker 3 times it had to be warm not hot. First sip? Scalding hot and honestly I’m blessed it seems none touched the side the tooth was extracted from because if it had I could be facing a dry socket right now.
When customers make specific requests on a $7 drink, please follow it. It’s not to be difficult or make extra work. It’s because sometimes those requests are because we have other conditions that require it. Could have turned my Christmas Eve into the worst day ever
Atmosphere: 4
Food: 2
Service: 3
Teondra Martin
Customer service was horrible. My food and drink was just sat on the counter without letting me know it was ready! I ordered a medicine ball and wanted it hot! And my breakfast wrap was just messy! 0/10.
Atmosphere: 2
Food: 2
Service: 1
Justin Hammonds
The staff are very friendly and do a great job with how fast they get food out. I prefer to go to this Starbucks when I am out.
Atmosphere: 5
Food: 5
Service: 5
olivia anderson
My favorite starbucks! I tend to go before my morning work shifts and the hispanic girl always makes my drink awesome. I don’t really go during night but the morning crew is the best and make this my favorite location
Atmosphere: 5
Food: 4
Service: 5
Tik Topdeals
The new manager, Eli has really turned this location around from the way that barista's are now greeting customers as they walk in has created a very positive atmosphere!
Atmosphere: 3
Food: 5
Service: 4
Lashone Thomas
They have very bad attitudes very unprofessional and some of the employees are racist .my daughter came in the establishment no one greeted her she stood at counter for over 10 min before someone came to help her . Very unprofessional I don’t know who owns this establishment but you need to consider and screen who you hire especially someone that has an issue with African American people ! I would not recommend anyone to this Starbucks !
Atmosphere: 1
Food: 1
Service: 1
HeyitsJ
I came into the line at 8:59. I had just gotten off of the longest shift of my life and I was desperately needing a drink. I felt so bad for going through the line but I figured it couldn’t hurt. The girls inside were so sweet and very kind! It really surprised me that there were only two people to shut down the whole store! And two young girls! They need someone to walk them out! It’s so scary in north griffin! Bless them for making my night wonderful!
Atmosphere: 5
Food: 5
Service: 5
Erin Crews
I didn’t think twice about the minor mistake with my order after driving away since they fixed it quickly, but to see “Sorry” on the cup immediately elevated my drive-thru experience at this location. Great job, Sbux Griffin team!
Food: 5
Service: 5
Michele Kohl
A Starbucks That Goes Above and Beyond!
I'm a regular at this location and it never disappoints. The store is always sparkling clean, which really stands out. The staff strikes the perfect balance—professional and efficient while still being genuinely friendly. Even during busy times, they maintain impressive speed without sacrificing quality.
What really sets this location apart is how they handle special requests. They're always accommodating and actually get your order right, which isn't always a given! The attention to detail makes a real difference.
And here's a small touch that means the world to me: whenever I go through the drive-thru with my dog, they notice and offer a pup cup. Taking those few extra seconds to make my pup happy shows they genuinely care about their customers—all of them, even the four-legged ones!
This is what great customer service looks like. Highly recommend this location!
Salted Caramel Mocha is my new jam!! The cold foam and sea salt floated on the beverage were new to me but sooooooo on point. The pleasant, young male barista explained the beverage well and constructed it even better. He even offered to remake it if the desired sweetness was less than... It was perfection!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Garlin
As always coffee was great but service could have been better. With the bad attitude gave a damper on the store.
Atmosphere: 3
Food: 5
Service: 3
Olga Shuminov
The Best Starbucks ever. Quality of Service is to the top, the drinks are made so Amazing, they Always make my drinks just right! All the girls and Guys their are really Great like Super great attitude and Hospitality to make sure everything is right! Food orders are correctly warmed. I truly appreciate being taken care of with high standards. Thank you Stephanie and the Remaining Entire team for such an A100% HighClass service and Dedication to make my Day Right. Thank you for your smile. Thank you to the girl who took care of me today. Amazing 👏 Quality of Customer Service. Lobby is always clean, bathrooms stay clean. And my curly hair drive through guy they are so Amazing All of them really are. If I knew them all by their names I would name them all... I appreciate you All, My Griffin Starbucks Team Thank you Abundantly.
Atmosphere: 5
Food: 5
Service: 5
Mr P.
I was just asked to tip on a drive thru order for 1 Coffee. Ridiculous.
Excellent service great location quick and courteous service
Atmosphere: 5
Food: 5
Service: 5
Drinks was good but I recently had a tooth removed so I can’t have things hot. I can have warm but not hot. Let them know at the speaker 3 times it had to be warm not hot. First sip? Scalding hot and honestly I’m blessed it seems none touched the side the tooth was extracted from because if it had I could be facing a dry socket right now.
When customers make specific requests on a $7 drink, please follow it. It’s not to be difficult or make extra work. It’s because sometimes those requests are because we have other conditions that require it. Could have turned my Christmas Eve into the worst day ever
Atmosphere: 4
Food: 2
Service: 3
Customer service was horrible. My food and drink was just sat on the counter without letting me know it was ready! I ordered a medicine ball and wanted it hot! And my breakfast wrap was just messy! 0/10.
Atmosphere: 2
Food: 2
Service: 1
The staff are very friendly and do a great job with how fast they get food out. I prefer to go to this Starbucks when I am out.
Atmosphere: 5
Food: 5
Service: 5
My favorite starbucks! I tend to go before my morning work shifts and the hispanic girl always makes my drink awesome. I don’t really go during night but the morning crew is the best and make this my favorite location
Atmosphere: 5
Food: 4
Service: 5
The new manager, Eli has really turned this location around from the way that barista's are now greeting customers as they walk in has created a very positive atmosphere!
Atmosphere: 3
Food: 5
Service: 4
They have very bad attitudes very unprofessional and some of the employees are racist .my daughter came in the establishment no one greeted her she stood at counter for over 10 min before someone came to help her . Very unprofessional I don’t know who owns this establishment but you need to consider and screen who you hire especially someone that has an issue with African American people ! I would not recommend anyone to this Starbucks !
Atmosphere: 1
Food: 1
Service: 1
I came into the line at 8:59. I had just gotten off of the longest shift of my life and I was desperately needing a drink. I felt so bad for going through the line but I figured it couldn’t hurt. The girls inside were so sweet and very kind! It really surprised me that there were only two people to shut down the whole store! And two young girls! They need someone to walk them out! It’s so scary in north griffin! Bless them for making my night wonderful!
Atmosphere: 5
Food: 5
Service: 5
I didn’t think twice about the minor mistake with my order after driving away since they fixed it quickly, but to see “Sorry” on the cup immediately elevated my drive-thru experience at this location. Great job, Sbux Griffin team!
Food: 5
Service: 5
A Starbucks That Goes Above and Beyond!
I'm a regular at this location and it never disappoints. The store is always sparkling clean, which really stands out. The staff strikes the perfect balance—professional and efficient while still being genuinely friendly. Even during busy times, they maintain impressive speed without sacrificing quality.
What really sets this location apart is how they handle special requests. They're always accommodating and actually get your order right, which isn't always a given! The attention to detail makes a real difference.
And here's a small touch that means the world to me: whenever I go through the drive-thru with my dog, they notice and offer a pup cup. Taking those few extra seconds to make my pup happy shows they genuinely care about their customers—all of them, even the four-legged ones!
This is what great customer service looks like. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Salted Caramel Mocha is my new jam!! The cold foam and sea salt floated on the beverage were new to me but sooooooo on point. The pleasant, young male barista explained the beverage well and constructed it even better. He even offered to remake it if the desired sweetness was less than... It was perfection!
Atmosphere: 5
Food: 5
Service: 5
As always coffee was great but service could have been better. With the bad attitude gave a damper on the store.
Atmosphere: 3
Food: 5
Service: 3
The Best Starbucks ever. Quality of Service is to the top, the drinks are made so Amazing, they Always make my drinks just right! All the girls and Guys their are really Great like Super great attitude and Hospitality to make sure everything is right! Food orders are correctly warmed. I truly appreciate being taken care of with high standards. Thank you Stephanie and the Remaining Entire team for such an A100% HighClass service and Dedication to make my Day Right. Thank you for your smile. Thank you to the girl who took care of me today. Amazing 👏 Quality of Customer Service. Lobby is always clean, bathrooms stay clean. And my curly hair drive through guy they are so Amazing All of them really are. If I knew them all by their names I would name them all... I appreciate you All, My Griffin Starbucks Team Thank you Abundantly.
Atmosphere: 5
Food: 5
Service: 5
I was just asked to tip on a drive thru order for 1 Coffee. Ridiculous.
Its starbucks
Atmosphere: 4
Food: 4
Service: 4
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