Expensive for people in Hartwell. However, the lake people are use to the higher prices. There was 4 of us and we had to wait an hour to go in. They had an issue with staff nor showing up for work. They were nice enough to give us a 20 percent discount. One ordered fish and they were delicious and the other two split a fillet. It was tender and enough for the two. I had the pork chop and it was so tough I could not cut it with my knife. I finally decided if I paid 24$ for a pork chop I would eat it. I picked it up with my fingers and ate it. I did leave a good tip for our waiter because he was so nice.
tracy barbee
Understaffed and slow service. Party of 4. Salads came out before the appetizer; loaded fries because they were out of potato skins appetizer. Bourbon steak sandwich was not shaved but rather diced and it all fell off the hoagie because the bread was sliced alk the way through. One steak was very tough and burnt for a medium rare temperature. The other steak was fine. When we went, it was fairly empty but it still took over an hour. Drinks left empty unless we asked for a refill. They need better kitchen management and a designated hostess.
Bekah Johnson Jones
Food was fairly decent, but the service is what will keep us from returning. We had to remind our waiter of most things we needed SEVERAL times. He didn’t even put one order in at all. He was also misleading about a certain food item and then got sassy when we pointed it out to him that “goat cheese” does not mean “regular cheese.” I also pulled a long, blonde, curly hair (I have straight, brunette hair) out of my brussel sprouts and spit my food all over my plate WHILE HE WAS STANDING THERE and not only did he not apologize, but he didn’t even address the issue. You expect exceptional service (and no hairs) with their prices. Not impressed.
MPB123456789
We visited Chicago's Steakhouse last night. The food was great and the service was awesome. Jess is the best!
Vangie Dennis
I brought my boss “COO” of a major organization in Anderson to dinner because of the customer service on my first visit there. We made reservations at 6:30 they were not ready till 7:00 and actually stated that we did not have a 6:30 reservation. We emphasized this was a special occasion and drove over 40 minutes as our first experience was excellent. They placed in the bar, music was loud and they even moved us because the servers stated it was not their assigned server. In short this will be our last time. Poor customer service and the steaks were not the quality they were the first time. Just mediocre. I would not recommend this place. Based on my experience I feel liked we were punked. Smoking mirrors.
Maria E Allen
Having lunch at Chicago Steakhouse in Hartwell, Gawas a very good choice! Food was delicious! We had Salmon over Cesar salad and Chicken Alfredo! Both dishes were delicious and service was great too!! Nice place, nice people.
Daylan Post (SuperDayPo)
Nothing about this place is worth the price. Service was slow and also had to be reminded about sides multiple times. Reservations are not respected, still had to wait and got poor seating even though we called in days before. On too of all of that the food itself is no where near good enough to warrant the prices they charge. You’re better off just buying steaks and cooking them yourselves, at least then they will come out well seasoned. They get good business because they are the only steakhouse in the area, not because they are a good steakhouse.
Marianne Gray
The fried brussel sprouts were to die for. The service was great and the owner is a very nice and very smart man. We had a great time.
Toni R.
My husband and I went on Saturday night ,We were celebrating his Birthday and decided we would have dinner here.We have been here before and it was Awesome!We we're celebrating our Anniversary last year.When we went in on 11/13/2021 we sat at the bar so we could watch the football game .Our server was As Awesome she could be and she was training a girl as well :until a Lady who claimed to be the owner pulled her and had her do something else.The owner then proceeded to speak to the girl in training with a very poor approach :If you want to get work out of anyone you shouldn't talk to them in front of customers with a degrading tone :NOT PROFESSIONAL!You get better work out of someone by taking time and training them properly and coaching them with confidence not by treating them like a dog.I was not happy my whole meal was ruined and I did not enjoy it at all.You cant throw new people with not enough training on the main floor on a Saturday night Especially considering it's a high end restaurant and we as customers are paying high prices for an Awesome experience.Our appetizers were not worth the price The Fried Calamari was oil logged:The Oyster Rockefeller had only shredded cheese melted on top and they were way over cooked:My dinner was fine but how much can you screw up a salad:my husbands dinner was terrible he said salmon and shrimp with Brussel sprouts and cheese grits :it was supposed to have a butter sauce there was none dry !the Brussel sprouts were way undercooked and the cheese grits were cold the cheese was not even melted throughout.Our bill was over 100.00 and the atmosphere was chaotic nothing was running smooth with the staff from the time we walked in.I would never work for someone like this owner-she was so hell bent by letting everyone know who she was and treated her workers terrible it took all I had to keep calm and not yank her by her hair and make her apologize to her works for acting like such an Asshole!We will not go back ever!
Lisa Trotter
Amazing as always. Love love love the ppl and the food
We went here on Saturday for dinner. We were told reservation should be made since they get quite busy. We did for 5:00pm since we had a long drive afterwards. We were seated immediately upon arrival and after a while the waiter showed up. We both ordered wine, red for him and white for me. They were okay. The frozen margarita that I ordered later tasted like frozen lemonade with minute amount of lime and tons of sugar. No flavor and tasted like no tequila. My husband tried drinking it for the frozen ice but gave up. (Previous visit I had ordered spicy margarita and it was too spicy with little of lime/liquor taste.) For appetizer we ordered spicy Cajun shrimp. When it arrived it was cold. It had very little flavor and not spicy at all. The sauce was basically tomato sauce cooked with onions with minimal spices. There were five shrimp and they were cooked well (not overdone). I ordered grouper with vegetables and my husband had steak sandwich. The sandwich was okay with some meat (prior visit it had reasonable amount of meat). Fries were not crunchy and cold. My grouper was okay, a bit fishy. The steamed brussel sprouts came grilled in some oil. Preferred steam with no oil or butter unless they had olive oil, just a touch of that. It also came with mixed veggies that were sauteed in oil. Fish entree was also cold The salad was good (fresh romaine) with dressing on the side. The waiter was good but very busy, must have been working on takeout orders. Saw him taking bags of food to the door. Will not go here again.
Cody Lum
Go somewhere else. Went in with a reservation, which they did not have ready for us before seating us outside. The food was overpriced and not very good. Our steak was tough, not thoroughly seasoned. And for that price? Not worth it. The working staff was extremely unprofessional and unhelpful. Not a great experience here. The waiter forgot to bring my side out several times even after reminding. I definitely recommend finding somewhere else.
Duane B.
Went there this past Saturday and I will have to say that it was a horrible experience from a food/service standpoint. It took forever to order, forever to get our food and, when it did arrive, it was lacking sides, cold and tough. After speaking to the owner, it's "I don't know what they are doing back there" but didn't make an effort to satisfy our group. This is not a low cost restaurant and not what you would expect to have on an evening out. This was my second trip with the first being very enjoyable but Saturday was a game changer, I would not recommend this to anyone.
Vicki Bowman
my steak was supposed to be well done, it was very red on inside. When they brought steak back, still not well done. Service not very good. We will not be going back
Debra Elaine
Last time we had bad service and mixed up orders- food was good tho. Today we decided to try a second time and we were seated with menus and then they said no food for a few hours
Expensive for people in Hartwell. However, the lake people are use to the higher prices. There was 4 of us and we had to wait an hour to go in. They had an issue with staff nor showing up for work. They were nice enough to give us a 20 percent discount. One ordered fish and they were delicious and the other two split a fillet. It was tender and enough for the two. I had the pork chop and it was so tough I could not cut it with my knife. I finally decided if I paid 24$ for a pork chop I would eat it. I picked it up with my fingers and ate it. I did leave a good tip for our waiter because he was so nice.
Understaffed and slow service. Party of 4. Salads came out before the appetizer; loaded fries because they were out of potato skins appetizer. Bourbon steak sandwich was not shaved but rather diced and it all fell off the hoagie because the bread was sliced alk the way through. One steak was very tough and burnt for a medium rare temperature. The other steak was fine. When we went, it was fairly empty but it still took over an hour. Drinks left empty unless we asked for a refill. They need better kitchen management and a designated hostess.
Food was fairly decent, but the service is what will keep us from returning. We had to remind our waiter of most things we needed SEVERAL times. He didn’t even put one order in at all. He was also misleading about a certain food item and then got sassy when we pointed it out to him that “goat cheese” does not mean “regular cheese.” I also pulled a long, blonde, curly hair (I have straight, brunette hair) out of my brussel sprouts and spit my food all over my plate WHILE HE WAS STANDING THERE and not only did he not apologize, but he didn’t even address the issue. You expect exceptional service (and no hairs) with their prices. Not impressed.
We visited Chicago's Steakhouse last night. The food was great and the service was awesome. Jess is the best!
I brought my boss “COO” of a major organization in Anderson to dinner because of the customer service on my first visit there. We made reservations at 6:30 they were not ready till 7:00 and actually stated that we did not have a 6:30 reservation. We emphasized this was a special occasion and drove over 40 minutes as our first experience was excellent. They placed in the bar, music was loud and they even moved us because the servers stated it was not their assigned server. In short this will be our last time. Poor customer service and the steaks were not the quality they were the first time. Just mediocre. I would not recommend this place. Based on my experience I feel liked we were punked. Smoking mirrors.
Having lunch at Chicago Steakhouse in Hartwell, Gawas a very good choice! Food was delicious! We had Salmon over Cesar salad and Chicken Alfredo! Both dishes were delicious and service was great too!! Nice place, nice people.
Nothing about this place is worth the price. Service was slow and also had to be reminded about sides multiple times. Reservations are not respected, still had to wait and got poor seating even though we called in days before. On too of all of that the food itself is no where near good enough to warrant the prices they charge. You’re better off just buying steaks and cooking them yourselves, at least then they will come out well seasoned. They get good business because they are the only steakhouse in the area, not because they are a good steakhouse.
The fried brussel sprouts were to die for. The service was great and the owner is a very nice and very smart man. We had a great time.
My husband and I went on Saturday night ,We were celebrating his Birthday and decided we would have dinner here.We have been here before and it was Awesome!We we're celebrating our Anniversary last year.When we went in on 11/13/2021 we sat at the bar so we could watch the football game .Our server was As Awesome she could be and she was training a girl as well :until a Lady who claimed to be the owner pulled her and had her do something else.The owner then proceeded to speak to the girl in training with a very poor approach :If you want to get work out of anyone you shouldn't talk to them in front of customers with a degrading tone :NOT PROFESSIONAL!You get better work out of someone by taking time and training them properly and coaching them with confidence not by treating them like a dog.I was not happy my whole meal was ruined and I did not enjoy it at all.You cant throw new people with not enough training on the main floor on a Saturday night Especially considering it's a high end restaurant and we as customers are paying high prices for an Awesome experience.Our appetizers were not worth the price The Fried Calamari was oil logged:The Oyster Rockefeller had only shredded cheese melted on top and they were way over cooked:My dinner was fine but how much can you screw up a salad:my husbands dinner was terrible he said salmon and shrimp with Brussel sprouts and cheese grits :it was supposed to have a butter sauce there was none dry !the Brussel sprouts were way undercooked and the cheese grits were cold the cheese was not even melted throughout.Our bill was over 100.00 and the atmosphere was chaotic nothing was running smooth with the staff from the time we walked in.I would never work for someone like this owner-she was so hell bent by letting everyone know who she was and treated her workers terrible it took all I had to keep calm and not yank her by her hair and make her apologize to her works for acting like such an Asshole!We will not go back ever!
Amazing as always. Love love love the ppl and the food
Restaurantji Recommends
We went here on Saturday for dinner. We were told reservation should be made since they get quite busy. We did for 5:00pm since we had a long drive afterwards. We were seated immediately upon arrival and after a while the waiter showed up. We both ordered wine, red for him and white for me. They were okay. The frozen margarita that I ordered later tasted like frozen lemonade with minute amount of lime and tons of sugar. No flavor and tasted like no tequila. My husband tried drinking it for the frozen ice but gave up. (Previous visit I had ordered spicy margarita and it was too spicy with little of lime/liquor taste.) For appetizer we ordered spicy Cajun shrimp. When it arrived it was cold. It had very little flavor and not spicy at all. The sauce was basically tomato sauce cooked with onions with minimal spices. There were five shrimp and they were cooked well (not overdone). I ordered grouper with vegetables and my husband had steak sandwich. The sandwich was okay with some meat (prior visit it had reasonable amount of meat). Fries were not crunchy and cold. My grouper was okay, a bit fishy. The steamed brussel sprouts came grilled in some oil. Preferred steam with no oil or butter unless they had olive oil, just a touch of that. It also came with mixed veggies that were sauteed in oil. Fish entree was also cold The salad was good (fresh romaine) with dressing on the side. The waiter was good but very busy, must have been working on takeout orders. Saw him taking bags of food to the door. Will not go here again.
Go somewhere else. Went in with a reservation, which they did not have ready for us before seating us outside. The food was overpriced and not very good. Our steak was tough, not thoroughly seasoned. And for that price? Not worth it. The working staff was extremely unprofessional and unhelpful. Not a great experience here. The waiter forgot to bring my side out several times even after reminding. I definitely recommend finding somewhere else.
Went there this past Saturday and I will have to say that it was a horrible experience from a food/service standpoint. It took forever to order, forever to get our food and, when it did arrive, it was lacking sides, cold and tough. After speaking to the owner, it's "I don't know what they are doing back there" but didn't make an effort to satisfy our group. This is not a low cost restaurant and not what you would expect to have on an evening out. This was my second trip with the first being very enjoyable but Saturday was a game changer, I would not recommend this to anyone.
my steak was supposed to be well done, it was very red on inside. When they brought steak back, still not well done. Service not very good. We will not be going back
Last time we had bad service and mixed up orders- food was good tho. Today we decided to try a second time and we were seated with menus and then they said no food for a few hours