It is always something with this location. Either they close early, open late, run out of product, are short staffed or mess up the order. Seriously, this has to be the worst managed Starbucks and unfortunately the only one in Clayton County now that Barnes & Noble has closed down. Mother's Day weekend and you have run out of product...Seriously?!?!? No signs were put up just coned off the drive thru and locked the doors. Smh. You all need to do better.
Atmosphere: 1
Food: 2
Service: 1
Cocoa H
This is by far the worst Starbucks. Mother’s Day is on the same day every year, yet they are talking about they are out of everything (ice, cups, etc.) and about to close at 3 pm. I am sure they knew about the BOGO promo well in advance to prepare accordingly. It’s just poor management at its finest. Every time I visit this one, it is always a BAD experience. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Krystal Hills
Sometimes my drink is completely wrong so now I go inside. I do not go through the drive through because it’s always a struggle. Nice staff
Atmosphere: 3
Food: 4
Service: 5
Naturally Drica
25 mins in drive thru is insane. Couldn’t leave since the way drive thru is made. I waited at the window after I paid 10 minutes for a drink n bakery item smh. And my hot item feels like it was just sitting in oven and forgotten about. I under stand issues but there was 3 ppl at the window at one point smh.
Food: 1
Service: 1
Denise Fergus
Very long wait for beverages ☕️ ?
Atmosphere: 3
Food: 5
Service: 3
Santiago Jimenez
Disrespectful staff, I complained about a bad order and they started laughing, tasteless drinks. NEVER come to this place.
Atmosphere: 1
Food: 1
Service: 1
Katrina Kanu
The worst Starbucks in history of Starbucks. You will literally sit in line for 30 to 40 minutes to get the wrong made order. I hate it here.
Princess Odunwo
It was not even open
Levi Ohanenye
My order is ALWAYS right and ALWAYS delicious. Drive thru is slower than inside but I usually come inside anyways.
Atmosphere: 5
Food: 5
Service: 5
Arianna Johnson
The service and vibe here is horrible. It makes me so sad! I keep trying because I like Starbucks and this is the only close location on this side of town. Unfortunately, it does not matter what or time because the service from the employees is enraging. It is so bad I started doing mobile orders to not interact with the employees. Today, I ordered at this location and my order was wrong. The barista gave me an attitude because she made my drink cold instead of hot. The vibration was so wrong that I did not even want her to correct her mistake. I drank my green matcha latte cold. I spent $15 dollars on the wrong drink and to have to ask for my pastry that she did not take the time to unwrap. I did not speak up to not cause a scene, rather I made note just to never come back. I know I am not the only person that feels this way. Starbucks cost too much money to waste it on wrong orders and bad attitudes. If someone from Corporate ever reads this can you please build another location in the area.
It's been a while, but the baked beans and corn muffins were so good years ago. Now they taste like canned beans and hard muffins. I hate re cooking, but ribs needed to be more tender. I loved the customer service.
Atmosphere: 4
Food: 2
Service: 5
Deshawn Modest
Clean and nice. Could use a little more seating and a lot more power outlets
Atmosphere: 5
Food: 5
Service: 5
Jason Williams
Wheelchair accessibility: This store is wheelchair accessible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Bre Bre
I thought this Starbucks was going to be my new favorite place. Unfortunately, they keep getting my order wrong. I went there personally and they messed up my order and I ordered off DoorDash and they messed up my order. When I called to try to get it squared away, they didn’t do anything about it and disregarded The fact that this was their second time making this exact same mistake. We shouldn’t have to be provided less or quality service because the employees don’t want to meet the extra requirements that you’re paying for. The fact that when the employee was asked about my drinks, she already knew what she didn’t do and didn’t try to fix it is a big problem to me. Make sure you double check your order when you go here because if you don’t check it, they won’t say anything
It is always something with this location. Either they close early, open late, run out of product, are short staffed or mess up the order. Seriously, this has to be the worst managed Starbucks and unfortunately the only one in Clayton County now that Barnes & Noble has closed down. Mother's Day weekend and you have run out of product...Seriously?!?!? No signs were put up just coned off the drive thru and locked the doors. Smh. You all need to do better.
Atmosphere: 1
Food: 2
Service: 1
This is by far the worst Starbucks. Mother’s Day is on the same day every year, yet they are talking about they are out of everything (ice, cups, etc.) and about to close at 3 pm. I am sure they knew about the BOGO promo well in advance to prepare accordingly. It’s just poor management at its finest. Every time I visit this one, it is always a BAD experience. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Sometimes my drink is completely wrong so now I go inside. I do not go through the drive through because it’s always a struggle. Nice staff
Atmosphere: 3
Food: 4
Service: 5
25 mins in drive thru is insane. Couldn’t leave since the way drive thru is made. I waited at the window after I paid 10 minutes for a drink n bakery item smh. And my hot item feels like it was just sitting in oven and forgotten about. I under stand issues but there was 3 ppl at the window at one point smh.
Food: 1
Service: 1
Very long wait for beverages ☕️ ?
Atmosphere: 3
Food: 5
Service: 3
Disrespectful staff, I complained about a bad order and they started laughing, tasteless drinks. NEVER come to this place.
Atmosphere: 1
Food: 1
Service: 1
The worst Starbucks in history of Starbucks. You will literally sit in line for 30 to 40 minutes to get the wrong made order. I hate it here.
It was not even open
My order is ALWAYS right and ALWAYS delicious. Drive thru is slower than inside but I usually come inside anyways.
Atmosphere: 5
Food: 5
Service: 5
The service and vibe here is horrible. It makes me so sad! I keep trying because I like Starbucks and this is the only close location on this side of town. Unfortunately, it does not matter what or time because the service from the employees is enraging. It is so bad I started doing mobile orders to not interact with the employees. Today, I ordered at this location and my order was wrong. The barista gave me an attitude because she made my drink cold instead of hot. The vibration was so wrong that I did not even want her to correct her mistake. I drank my green matcha latte cold. I spent $15 dollars on the wrong drink and to have to ask for my pastry that she did not take the time to unwrap. I did not speak up to not cause a scene, rather I made note just to never come back. I know I am not the only person that feels this way. Starbucks cost too much money to waste it on wrong orders and bad attitudes. If someone from Corporate ever reads this can you please build another location in the area.
Atmosphere: 1
Service: 1
Restaurantji Recommends
It's been a while, but the baked beans and corn muffins were so good years ago. Now they taste like canned beans and hard muffins. I hate re cooking, but ribs needed to be more tender. I loved the customer service.
Atmosphere: 4
Food: 2
Service: 5
Clean and nice. Could use a little more seating and a lot more power outlets
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: This store is wheelchair accessible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
I thought this Starbucks was going to be my new favorite place. Unfortunately, they keep getting my order wrong. I went there personally and they messed up my order and I ordered off DoorDash and they messed up my order. When I called to try to get it squared away, they didn’t do anything about it and disregarded The fact that this was their second time making this exact same mistake. We shouldn’t have to be provided less or quality service because the employees don’t want to meet the extra requirements that you’re paying for. The fact that when the employee was asked about my drinks, she already knew what she didn’t do and didn’t try to fix it is a big problem to me. Make sure you double check your order when you go here because if you don’t check it, they won’t say anything
They are the BOMB . com!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Breakfast Sandwich, Cheese Danish