The portion size is super small. I ordered the bigger plate I asked for double firecracker shrimp. I was advised that it would be double up charge which I was ok with. When I arrived at work and later opened the box. The chow main look a spoon full of noodles and the double order of meat looked like a single order spread out as it was a double portion. This is really sad.
Food: 1
Service: 5
Skylar
The rice was really undercooked, actual crunchy and just not done well at all. Chicken was fresh, but poorly grilled and tasted off. I understand the lunch rush is real, but letting poor quality food out isn't good either.
Atmosphere: 4
Food: 2
Service: 4
Consuelo Cabuya
Clean, good food, excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firecracker Shrimp
Charlee Clancy
refused service when we went in 20 before closing and sent us to the drive through and then only had sides to offer for food. insane.
Atmosphere: 1
Food: 1
Service: 1
Samantha Rodriguez Sanchez
The workers are so kind! They try to make the customer happy even when it isn't their fault.
Atmosphere: 5
Food: 5
Service: 5
ben lowery
Alma was in too big of a hurry to listen to my order or make sure it was correct. Chandra was in to big of a hurry to get my money that he did not make sure I even had the correct food from the many orders sitting there. He did not offer sauces or even look up from the register. Poor experience overall.
Atmosphere: 2
Food: 3
Service: 1
April Brown
A worker fixed a to go plate. Wrote on it,dropped the pen in the rice. Picked it up and then dumped out the to go plate of rice back in the pot. She walked off, another employee came over. I asked about more rice coming out and said what just happened,he looked at me and said No more rice till this one is gone. That's just nasty!!!
Atmosphere: 1
Food: 1
Service: 1
Adrienne Lamb
I placed an order through Uber eats, and it didn't give you the option for sauces, so I called Panda Express two different times and spoke with a guy named Winter. He said he'd make sure to put sauces with my $50 order. Not only was my order late due to Panda Express, but I didn't receive one sauce. He then tried to lie about why I didn't receive any sauces, and the crab Rangoon is complete trash. I didn't even receive teriyaki sauce with the two orders of teriyaki chicken. The guy Winter was a total joke on the phone!!
I have been going to this panda for a long time now. But I am not sure if there was a major staff change or management change because things have seriously gone down hill. 2 out of 3 times going my rice was hard and clumped together. All three times I was told there was a minute wait for orange chicken. All three times I had to wait 10 mins. I would just leave but I had already paid. I would just only go when you have plenty of time to wait because it’s seems to be guaranteed at this restaurant .
Atmosphere: 1
Food: 2
Service: 1
Ava Rush
I was heading to Panda Express drive thru before work on my way to get lunch and there's was no line so when I got to the drive thru speaker the young man speaking was not very friendly and his tone when he talks was rude. He didn't talk properly as well. The food was good though. But the drink was not! I ordered medium Dr pepper and it was so water down that I had to throw away. This is the second time I had bad experience at this location. The first time a year ago the young lady was rude at the drive thru. These young people working at Panda Express can't work well under pressure and whenever they're having a bad day they taking their frustrations out on customers. Bad customer service!!!
Love the food and service is usually very quick. Not sure of their business model, but none of their dining rooms are even used anymore. Again, I love the food and service, but it's just another boring take out and drive through only food joint.
We love them!! There was a bad accident that night
Atmosphere: 5
Food: 5
Service: 5
Food was great, seemed to be some miscommunication during the rush but they handled it professionally
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Orange Chicken Sesame Chicken Fried Rice, Firecracker Shrimp
The portion size is super small. I ordered the bigger plate I asked for double firecracker shrimp. I was advised that it would be double up charge which I was ok with. When I arrived at work and later opened the box. The chow main look a spoon full of noodles and the double order of meat looked like a single order spread out as it was a double portion. This is really sad.
Food: 1
Service: 5
The rice was really undercooked, actual crunchy and just not done well at all. Chicken was fresh, but poorly grilled and tasted off. I understand the lunch rush is real, but letting poor quality food out isn't good either.
Atmosphere: 4
Food: 2
Service: 4
Clean, good food, excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firecracker Shrimp
refused service when we went in 20 before closing and sent us to the drive through and then only had sides to offer for food. insane.
Atmosphere: 1
Food: 1
Service: 1
The workers are so kind! They try to make the customer happy even when it isn't their fault.
Atmosphere: 5
Food: 5
Service: 5
Alma was in too big of a hurry to listen to my order or make sure it was correct. Chandra was in to big of a hurry to get my money that he did not make sure I even had the correct food from the many orders sitting there. He did not offer sauces or even look up from the register. Poor experience overall.
Atmosphere: 2
Food: 3
Service: 1
A worker fixed a to go plate. Wrote on it,dropped the pen in the rice. Picked it up and then dumped out the to go plate of rice back in the pot. She walked off, another employee came over. I asked about more rice coming out and said what just happened,he looked at me and said No more rice till this one is gone. That's just nasty!!!
Atmosphere: 1
Food: 1
Service: 1
I placed an order through Uber eats, and it didn't give you the option for sauces, so I called Panda Express two different times and spoke with a guy named Winter. He said he'd make sure to put sauces with my $50 order. Not only was my order late due to Panda Express, but I didn't receive one sauce. He then tried to lie about why I didn't receive any sauces, and the crab Rangoon is complete trash. I didn't even receive teriyaki sauce with the two orders of teriyaki chicken. The guy Winter was a total joke on the phone!!
Food: 2
Service: 1
Restaurantji Recommends
I have been going to this panda for a long time now. But I am not sure if there was a major staff change or management change because things have seriously gone down hill. 2 out of 3 times going my rice was hard and clumped together. All three times I was told there was a minute wait for orange chicken. All three times I had to wait 10 mins. I would just leave but I had already paid. I would just only go when you have plenty of time to wait because it’s seems to be guaranteed at this restaurant .
Atmosphere: 1
Food: 2
Service: 1
I was heading to Panda Express drive thru before work on my way to get lunch and there's was no line so when I got to the drive thru speaker the young man speaking was not very friendly and his tone when he talks was rude. He didn't talk properly as well. The food was good though. But the drink was not! I ordered medium Dr pepper and it was so water down that I had to throw away. This is the second time I had bad experience at this location. The first time a year ago the young lady was rude at the drive thru. These young people working at Panda Express can't work well under pressure and whenever they're having a bad day they taking their frustrations out on customers. Bad customer service!!!
Atmosphere: 1
Food: 5
Service: 1
Simple, inexpensive and delicious. No complaints.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Teriyaki and Orange Chicken, Orange Chicken Sesame Chicken Fried Rice
Love the food and service is usually very quick. Not sure of their business model, but none of their dining rooms are even used anymore. Again, I love the food and service, but it's just another boring take out and drive through only food joint.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki and Orange Chicken, Honey Sesame Chicken Breast, Orange Chicken Sesame Chicken Fried Rice, Firecracker Shrimp, Cream Cheese Rangoons 3
Soooo no longer required to wear gloves when handling customers food?You just lost a long time customer. That is disgusting