I hope american citizens but more of these franchise ments
Maneka Hodges
Unfortunately, my order was incorrect. My husband specifically requested no cheese on my food, but that’s exactly what we got. SMH. The food was hot and the young lady at the window was nice, but if I can’t eat my entire meal, then I guess everything else is a wash.🤷🏾♀️
Food: 2
Service: 4
Edgar Soto
I hate to say that this location is not one of the better ones. The quality of the food is not to par with the others. I think management needs to retrain their staff. I agree with most of the recent complaints for which I also experienced. I wish I had another choice since this place is closer to my work.
Atmosphere: 4
Food: 3
Service: 3
Amanda Davis
They always give you a smear of cream cheese and when you ask for extra they charge you? They forgot the donut in my order. They also make you pull to the front of the store and you block incoming/gas station traffic and it’s unsafe. I would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Justin Hardegree
I went in with the kids to get a donut and the employee behind the counter addressed us and then gave me a blank stare and refused to serve us. Then my kids got frustrated and started screaming and fighting. The guy that was there needs to be fired.
Atmosphere: 4
Food: 4
Service: 3
Wayne Smith
I ordered two bags of the bagel bites and only got one. I live too far away to come back.
Atmosphere: 5
Food: 5
Service: 1
Treba Anderson
If you want your food rushed then to go this location. I ordered grilled cheese sandwich and got a grilled sandwich with “cold cheese Half way through. The customer service is horrible at this location. Don’t waste your money at this location
Atmosphere: 1
Food: 1
Service: 1
Sajid Valiani
The worst Dunkin & worst service ! I visit other Dunkin’s locations regularly ( excellent service & always there for customers & there choices) This one is close to my house , so I have visited this location few times as it’s close by. But the service is so bad. Also wether u r with coupons or app on your phone & ask abt some helps they are least bother or dont even care . I went and talk to some lady & she called another female as she said she is the manager & I requested her to apply my app ( coupons) and give me a wrap with no bacon ( pork) as I don’t eat & give me with out bacon instead . She refused saying this is against our policy ..this is the way you get it, either u buy it or no . I have been to other Dunkin location all the other 3 locations I visit they are always there to help & be there to give what you want . Very disappointed with there service & Never coming back to this location . 0 / 100 ….
Atmosphere: 2
Food: 2
Service: 1
Paul Vaughan
Let me tell you about the disaster this place is. You can't order because the language skills are inadequate, and the kiosk doesn't have the donuts in the case. This is the simplest job on the planet and this place cannot figure out how to take an order and deliver a donut they didn't even cook. It's border line offensive.
Atmosphere: 3
Food: 3
Service: 1
GB Johnson
I asked for glazed blueberry donuts, and it was not glazed. I dont know what that was . So to try to make it right they replased it with 2 old reg. Glazed donuts. I asked for a strewberry sprinkle and got white. I did not go back to correct it because of the frustration. Take a look, you tell me if it's glased and if it looks fresh also if that looks like strewberry .
Sourdough sandwich had has 2 egg and cheese, I got just one egg and cheese lol.
Seriously
Atmosphere: 3
Food: 3
Service: 3
Fred Waller
I ordered avocado on toast, and one side was burnt to a crisp. The other side was OK. Sooooo I guess they just put the avocado on the burnt side to cover it up. Won’t be eating here again.
Atmosphere: 1
Food: 1
Service: 1
Gregory Howell
My coffee was just past luke warm. This is totally unacceptable for what was supposed to be hot coffee. Never had this issue at this particular location before. That's laziness and poor customer service.
Food: 2
Service: 3
Claudina Lopez
Went to drive thru around 9 pm. It was closed and nobody answered although the hours state they are opened until 10 pm.
Karen Lawrence
Went there on a Saturday afternoon & only one car was at the drive thru. We went in & were the only customer in there. 5-6 employees filling orders & talkin to each other. 3 were facing us, yet we stood there for about 10 minutes with not so much as a greeting. We turned to leave & no one said anything or even looked at us, even when the door made a sound. I finally called them out on it. 4 stared at us without saying a word, one said sorry. This was our first time there & we will never go back. Wish I could have given them a 0 star.
I hope american citizens but more of these franchise ments
Unfortunately, my order was incorrect. My husband specifically requested no cheese on my food, but that’s exactly what we got. SMH. The food was hot and the young lady at the window was nice, but if I can’t eat my entire meal, then I guess everything else is a wash.🤷🏾♀️
Food: 2
Service: 4
I hate to say that this location is not one of the better ones. The quality of the food is not to par with the others. I think management needs to retrain their staff. I agree with most of the recent complaints for which I also experienced. I wish I had another choice since this place is closer to my work.
Atmosphere: 4
Food: 3
Service: 3
They always give you a smear of cream cheese and when you ask for extra they charge you? They forgot the donut in my order. They also make you pull to the front of the store and you block incoming/gas station traffic and it’s unsafe. I would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I went in with the kids to get a donut and the employee behind the counter addressed us and then gave me a blank stare and refused to serve us. Then my kids got frustrated and started screaming and fighting. The guy that was there needs to be fired.
Atmosphere: 4
Food: 4
Service: 3
I ordered two bags of the bagel bites and only got one. I live too far away to come back.
Atmosphere: 5
Food: 5
Service: 1
If you want your food rushed then to go this location.
I ordered grilled cheese sandwich and got a grilled sandwich with “cold cheese Half way through. The customer service is horrible at this location. Don’t waste your money at this location
Atmosphere: 1
Food: 1
Service: 1
The worst Dunkin & worst service ! I visit other Dunkin’s locations regularly ( excellent service & always there for customers & there choices)
This one is close to my house , so I have visited this location few times as it’s close by.
But the service is so bad. Also wether u r with coupons or app on your phone & ask abt some helps they are least bother or dont even care .
I went and talk to some lady & she called another female as she said she is the manager & I requested her to apply my app ( coupons) and give me a wrap with no bacon ( pork) as I don’t eat & give me with out bacon instead . She refused saying this is against our policy ..this is the way you get it, either u buy it or no .
I have been to other Dunkin location all the other 3 locations I visit they are always there to help & be there to give what you want .
Very disappointed with there service &
Never coming back to this location .
0 / 100 ….
Atmosphere: 2
Food: 2
Service: 1
Let me tell you about the disaster this place is. You can't order because the language skills are inadequate, and the kiosk doesn't have the donuts in the case. This is the simplest job on the planet and this place cannot figure out how to take an order and deliver a donut they didn't even cook. It's border line offensive.
Atmosphere: 3
Food: 3
Service: 1
I asked for glazed blueberry donuts, and it was not glazed. I dont know what that was . So to try to make it right they replased it with 2 old reg. Glazed donuts. I asked for a strewberry sprinkle and got white. I did not go back to correct it because of the frustration. Take a look, you tell me if it's glased and if it looks fresh also if that looks like strewberry .
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Sourdough sandwich had has 2 egg and cheese,
I got just one egg and cheese lol.
Seriously
Atmosphere: 3
Food: 3
Service: 3
I ordered avocado on toast, and one side was burnt to a crisp. The other side was OK. Sooooo I guess they just put the avocado on the burnt side to cover it up. Won’t be eating here again.
Atmosphere: 1
Food: 1
Service: 1
My coffee was just past luke warm. This is totally unacceptable for what was supposed to be hot coffee. Never had this issue at this particular location before. That's laziness and poor customer service.
Food: 2
Service: 3
Went to drive thru around 9 pm. It was closed and nobody answered although the hours state they are opened until 10 pm.
Went there on a Saturday afternoon & only one car was at the drive thru. We went in & were the only customer in there. 5-6 employees filling orders & talkin to each other. 3 were facing us, yet we stood there for about 10 minutes with not so much as a greeting. We turned to leave & no one said anything or even looked at us, even when the door made a sound. I finally called them out on it. 4 stared at us without saying a word, one said sorry. This was our first time there & we will never go back. Wish I could have given them a 0 star.
Atmosphere: 1
Service: 1
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