Chen's Wok

Chinese

Hours:
4010 Northside Dr N, Macon
(478) 474-3131
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Reviews for Chen's Wok

I had the worst experience EVER here yesterday. My family and I have been coming for years and never had a problem. After a long day at work, I ordered a dinner meal on lastnight and the chicken on my plate was fried so hard it was inedible. I brought it to their attention and the ?manager? (owner?s son) told me there was nothing they could do. He stated ?there?s no exchange and no refunds? even though the food was terrible and they could see it for themselves as I showed them...read full review
I had the worst experience EVER here yesterday. My family and I have been coming for years and never had a problem. After a long day at work, I ordered a dinner meal on lastnight and the chicken on my plate was fried so hard it was inedible. I brought it to their attention and the "manager" (owner's son) told me there was nothing they could do. He stated "there's no exchange and no refunds" even though the food was terrible and they could see it for themselves...read full review
VERY DISAPPOINTED! Went to pick up lunch and usually I receive great customer service. This time not so much I ordered sesame chicken and lo mein my food was made with a huge pile of rice and the other 2 things I ordered I told her I did not want the rice and I guess this made her angry so I was told "Next time you order let me know you dont want the rice before I make it" I NEVER ASKED FOR RICE she was very rude in her tone about it when it was very simple to fix. As a paying...read full review

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Hours

Monday 11:00 am - 9:00 pm
Tuesday 11:00 am - 9:00 pm
Wednesday 11:00 am - 9:00 pm
Thursday 11:00 am - 9:00 pm
Friday 11:00 am - 9:00 pm
Saturday 11:00 am - 9:00 pm
Sunday Closed

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