Sam's Club Cafe
4701 Log Cabin Dr, Macon
(478) 788-6121
Recent Reviews
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Line too slow to take orders from customers. Service feels like they don’t care if people must wait. Getting pizza done is way too slow. I waited in line for about 28 minutes just to place an order. People give up in line and leave the cafe without eating.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
You could not be lunch that is a hot dog a drink and a large pretzel like they make in New York City for $3 and the service is wonderful
Atmosphere: 5
Food: 5
Service: 5
I enjoyed an All Beef Hot Dog Combo and a 16" Meat Lovers Pizza at 5:00 PM, 06.19.2024. The cashier was friendly and professional, and the cook did an excellent job at preparing both food items.
Atmosphere: 5
Food: 5
Service: 5
They have been nice to me for a long time.
Thanks Mr.Sharrod (Tire Department) for your Outstanding Customer Service, your patience with customers is awesome! You’re very professional and knowledgeable of your job! Keep up the OUTSTANDING Work! hat’s off to you! Thanks Again! Macon, Georgia❤️
Wouldn’t recommend this club. I bought 1k worth of tires and have attempted to get the balanced 7 times. Each time I’m told they are short staffed and I’ll need an appointment. Each time I have an appointment they call and cancel it due to no staffing. 0 out of 5 starts from me.
Never any ice-cream or frozen yogurt at the Sam's food court. Every time that I go, it's like that. They either don't have it or it's a bigger problem of the employees lying. Get it back or take it off the menu! Also the fountain drinks were all out last time and the whole machine was shutdown! Some employees at the food court seem to have an attitude and the line is slow. The fountain drink area is not checked often. Several drink options were out even before they shut it down. This Sam's club is doing a lot of things right, but the good court not one of them. A lot of people have canceled or not renewed their membership because of this. They just see shopping online at Costco a better deal since this Sam's is slow on the perks. I like that Sam's club has a scan and go option to checkout via phone app. It's probably the best member benefit.
store manager Ray Shannon of store 8225 macon ga refuses to help customers with returning items. I purchased a storage shed yesterday and it does not fit where I need it so I contacted customer service. they told me I can return the shed fully assembled in store and get a refund since the item is not damaged. the store manager refused to take them back and refuses to provide a reason. corporate advised them of their own company policy of the returns and the manager refused to speak with them. he made CS call him on the store line and then went to hide in an office where I was unable to hear his conversation and says he will not provide a reason why he denied my return. this is $700 I need back. I can not use the item and yet they will not return it.
Don't expect managers to do what they say. Lied to.Wasted my time and money. Store manager was rude and unprofessional. Doesn't really matter if you leave a bad review these days, no one really cares about helping people anymore, or anything at all.
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