Great American Cookies

Came in to treat myself on my home from work. I redeemed a 20% off coupon on the app. When I tried to redeem it, Luke was having trouble adding it to my total. His coworker and manager couldn't do anything, and the time limit on the coupon expired. I told him that I lost the coupon and couldn't get it back, and he took my order and was about to throw it in the trash. I asked him what he was doing and he said he assumed I was going to leave, and I told him I was still gonna pay for it, coupon or not. He handed it back and told me not to be rude. Kid, you're the one who was about to throw out my order for no reason. I wasn't being rude at all.

Cookie was stale. I’ve had some doozies in my life. Can’t all be perfect I guess… also, tipping is outta control. Respectfully, the young girl and I exchanged pleasantries, she grabbed 1 cookie that was premade, and told me the total… if you can’t afford to pay your employees a fair wage, then don’t be in business!.. anyway, normally the product is very fresh!

The girls who work here are always so sweet and go above and beyond.

Yummy ice cream 🍦

Such a clean store with very sweet employees! The cookie cakes look aweaome!

Great cookies even better people.

Customer service is great at this store, great fresh and delicious baked goodies. Like little bundles of enjoyment.

This place has the freshest cookies man & that lady with the black hair really cool will for sure be back💯

Gave me the wrong cookies, twice.

The best cookies and very friendly staff.

My daughter wanted a double doozie cookie cake for her birthday, but with a design that wasn't in their book. Not only did they accommodate the request, but my daughter was happy with the result. Expensive, but worth it.

They did a great job with my son’s birthday cake. Especially since my only direction was “Mario or Yoshi hitting a baseball”. She was so concerned about how I liked it and it was perfect!

I just wanted to express my sincere appreciation for the outstanding service I received. Your professionalism, attention to detail, and genuine care truly stood out. It’s rare to come across such dedication, and it made a lasting impression. Thank you Sarah for going above and beyond!!!

We have purchased a few of the large cookie cakes for my daughter’s cheer team at stingrays from here and Natalie amazed me each time she decorated the cakes! She is easy to work with and very sweet! I can’t thank her enough …. And she also made these small cookies for our coaches…..So everyone ask for Natalie!

Natalie was very respectful & a great help she is very talented with her work & very professional she’s the best in the store . Give her a raise too fr fr !!!!