How many attempts should it take to successfully purchase a donut at a donut shop? I’m thinking definitely more than three, based on experience. I had high hopes that the remodel might come with… donuts. Silly me.
Can’t rate the food since I’ve never actually had the opportunity to try it. As for service, being told “we only have two donuts left” two hours before closing really sets the tone. And the atmosphere? Hard to enjoy when the main product is completely unavailable.
If the goal is to discourage donut consumption altogether, congratulations—mission accomplished.
Atmosphere: 1
Food: 1
Service: 1
D Maria Castro
Glad they have reopened!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Dunning
I pay for 4 crème donuts & they messed up, I had to go in a fix it after going through the drive through cause I have 2 kids in the car & you would’ve thought I was in the wrong. One of the girls said to let me keep the wrong order an give me my right order but instead they took the wrong donuts an just threw them away.. I wasn’t looking for free food, I just wanted what I paid for , but to then waste 4 donuts was rediculous to me . It is what it is , again I didn’t want free food, but to be wasteful.. that’s aggervating . Well next time get the customers order right a nothing would even be wasted & don’t make the customer feel like there in the wrong for asking for what they paid for.
Atmosphere: 2
Food: 2
Service: 1
Kayla Langford
Always out of blueberry muffins 🙁
Atmosphere: 4
Food: 4
Service: 4
Theresa Sayre
Great prices , fresh food , customer friendly .
Atmosphere: 5
Food: 5
Service: 5
Kat Croft
Avery is such a great employee, she needs a raise ! She’s the best employee y’all have at that Dunkin’ Donuts , she never fails to remember my order and make me happy , such a sweet girl!!
Mistie M
Yuck. Literally spit out my sausage wake up wrap this morning. Clearly made ahead of time and so sloppy. Pulled off the burnt pieces of tortilla but couldn't get allbthe burnt cheese out, and tried it anyway but wish I hadn't. I still had hope for the coffee but the liquid sugar they use is repulsive. I didnt realize I have to specifically ask for regular sugar. Looking forward to a stomach ache and never going back.
Atmosphere: 1
Food: 1
Service: 2
Lesli Hardy
Food and coffee here are always perfect and are ready when I get there! (I order on the app). However, the last few times I have gone in, especially today, the counters have been very dirty, the tables haven't been wiped down, the mobile order 2 tier is dirty, and the bathrooms looked like they haven't been cleaned good in a while. The air vent dust is accumulating on the ceiling and wall. This location needs a good deep clean!
Atmosphere: 1
Food: 5
Service: 4
Ryan Fuller
Food and service was great. Did not go inside but from the outside, it looked clean with a good health score.
Atmosphere: 5
Food: 5
Service: 5
Ally G
Was out of everything I came to order. When I received my iced coffee no sugar it tasted awful. Donuts were okay. Came another time and the employees are a bunch of rude teenagers that act like you're a bother. Been waiting for my food 10 minutes
The manager is a bit rude and seems she’s teaching the other employees not to value our time as a paying customer!
The owners should stage a trip to duncan,
It’s sad!
Atmosphere: 1
Food: 4
Service: 1
Paul W. Peel
Fast service every time
Atmosphere: 5
Food: 5
Service: 5
Antonio Baltazar
Worst experience I’ve had at a Dunkin’ Donuts. Only one person working the front while FOUR people just stood around in the back doing NOTHING. The young lady kept trying to get help but they didn’t care to come help. I ordered a simple coffee with the cheddar bacon egg bites. I wasted a whole 30 minutes waiting on my order. Only got my coffee and nobody bothered to make the food. I couldn’t wait any longer and just left.
Ignore this Dunkin’ Donuts location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Regina Mickler Baker
I have been coming here since they opened and wow has it changed. The food I ordered was cold on the inside. I ordered a frozen coffee and this is the 3rd time that my frozen coffee wasn't frozen. Why pay extra to just get a regular drink. Taste like milk chocolate. This store has gone down hill. I took it back and they said I would have to pay $2 to have it remade. I have never heard of that before. This store needs more managers and either new workers or retrain the workers. I went to Starbucks ordered the same thing and it was frozen. You are losing customers like me. Plus the people in there are so rude. Left is standing for 10 mins before we were served.
Atmosphere: 1
Food: 2
Service: 1
Bryce Lowrance
Donuts are a lot smaller than the last time we came in and the Boston Crème are empty.
How many attempts should it take to successfully purchase a donut at a donut shop? I’m thinking definitely more than three, based on experience. I had high hopes that the remodel might come with… donuts. Silly me.
Can’t rate the food since I’ve never actually had the opportunity to try it. As for service, being told “we only have two donuts left” two hours before closing really sets the tone. And the atmosphere? Hard to enjoy when the main product is completely unavailable.
If the goal is to discourage donut consumption altogether, congratulations—mission accomplished.
Atmosphere: 1
Food: 1
Service: 1
Glad they have reopened!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I pay for 4 crème donuts & they messed up, I had to go in a fix it after going through the drive through cause I have 2 kids in the car & you would’ve thought I was in the wrong. One of the girls said to let me keep the wrong order an give me my right order but instead they took the wrong donuts an just threw them away.. I wasn’t looking for free food, I just wanted what I paid for , but to then waste 4 donuts was rediculous to me . It is what it is , again I didn’t want free food, but to be wasteful.. that’s aggervating . Well next time get the customers order right a nothing would even be wasted & don’t make the customer feel like there in the wrong for asking for what they paid for.
Atmosphere: 2
Food: 2
Service: 1
Always out of blueberry muffins 🙁
Atmosphere: 4
Food: 4
Service: 4
Great prices , fresh food , customer friendly .
Atmosphere: 5
Food: 5
Service: 5
Avery is such a great employee, she needs a raise ! She’s the best employee y’all have at that Dunkin’ Donuts , she never fails to remember my order and make me happy , such a sweet girl!!
Yuck. Literally spit out my sausage wake up wrap this morning. Clearly made ahead of time and so sloppy. Pulled off the burnt pieces of tortilla but couldn't get allbthe burnt cheese out, and tried it anyway but wish I hadn't. I still had hope for the coffee but the liquid sugar they use is repulsive. I didnt realize I have to specifically ask for regular sugar. Looking forward to a stomach ache and never going back.
Atmosphere: 1
Food: 1
Service: 2
Food and coffee here are always perfect and are ready when I get there! (I order on the app). However, the last few times I have gone in, especially today, the counters have been very dirty, the tables haven't been wiped down, the mobile order 2 tier is dirty, and the bathrooms looked like they haven't been cleaned good in a while. The air vent dust is accumulating on the ceiling and wall. This location needs a good deep clean!
Atmosphere: 1
Food: 5
Service: 4
Food and service was great. Did not go inside but from the outside, it looked clean with a good health score.
Atmosphere: 5
Food: 5
Service: 5
Was out of everything I came to order. When I received my iced coffee no sugar it tasted awful. Donuts were okay. Came another time and the employees are a bunch of rude teenagers that act like you're a bother. Been waiting for my food 10 minutes
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
The manager is a bit rude and seems she’s teaching the other employees not to value our time as a paying customer!
The owners should stage a trip to duncan,
It’s sad!
Atmosphere: 1
Food: 4
Service: 1
Fast service every time
Atmosphere: 5
Food: 5
Service: 5
Worst experience I’ve had at a Dunkin’ Donuts. Only one person working the front while FOUR people just stood around in the back doing NOTHING. The young lady kept trying to get help but they didn’t care to come help. I ordered a simple coffee with the cheddar bacon egg bites. I wasted a whole 30 minutes waiting on my order. Only got my coffee and nobody bothered to make the food. I couldn’t wait any longer and just left.
Ignore this Dunkin’ Donuts location at all costs.
Atmosphere: 1
Food: 1
Service: 1
I have been coming here since they opened and wow has it changed. The food I ordered was cold on the inside. I ordered a frozen coffee and this is the 3rd time that my frozen coffee wasn't frozen. Why pay extra to just get a regular drink. Taste like milk chocolate. This store has gone down hill. I took it back and they said I would have to pay $2 to have it remade. I have never heard of that before. This store needs more managers and either new workers or retrain the workers. I went to Starbucks ordered the same thing and it was frozen. You are losing customers like me. Plus the people in there are so rude. Left is standing for 10 mins before we were served.
Atmosphere: 1
Food: 2
Service: 1
Donuts are a lot smaller than the last time we came in and the Boston Crème are empty.
Atmosphere: 3
Food: 1
Service: 2
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