This review is solely off customer service. I’m not a prejudice person by any means but I do feel if you’re going to own/operate/run a AMERICAN business that in AMERICA you should very well be able to speak and articulate the AMERICAN language. I’ve been to this establishment a couple times and had the same issue. I feel someone red,black,blue or purple should be in this place that can speak and articulate the AMERICAN language which is ENGLISH at ALL TIMES. It makes no sense for someone to call and ask a simple question and the person on the other end can barely understand what I’m saying and can’t even comprehend how to answer my question. Moe’s management needs to do better and stop trying to cut the cost by only hiring people of your kind. Sorry not sorry!!!!
Atmosphere: 2
Food: 2
Service: 1
Cucumber Melon
I always stop here after golf and these guys are always awesome. They load up my burrito and I’m in and out in less than 5 min. Not sure what happened at this location in the past, but they are definitely on the right track now.
Atmosphere: 5
Food: 5
Service: 5
Jean G.
The Moes here in Monroe is our family's favorite. The food is excellent! Always fresh! The staff is always very friendly. The place is always clean. In this day in age, it's hard to find this type of service, that's why my family continues to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Bowl, Quesadilla, Moe's Famous Queso, Salad
Sunshine
My cousin and I chose to stop at Moe’s on Halloween and were very happy with our service from the moment we entered. The food was great, the service was excellent and I would happily return to this location a second time.
Atmosphere: 5
Food: 5
Service: 5
steven
Food was cold and chicken was chewy. When asked for a refund was met with attitude. Will not be coming back.
Hassan was outstanding! Best Moe’s experience in 15 years. Great burrito, customer service, and very clean restaurant. Hassan was a pleasure to interact with and I’ll gladly come back to eat in his restaurant. 10/10 Awesome job!!
Atmosphere: 5
Food: 5
Service: 5
eugenie walker
Very good customer service and food
Atmosphere: 5
Food: 5
Service: 5
angela kidd
If you want great customer service go to Moe's in Monroe! Its a shame thats a thing of the past in so many restaurants these days! Hussain will make sure your visit is a great one!
Atmosphere: 4
Food: 5
Service: 5
Jamal
Very good employees, they have great customer service and they are very professional! Recommend them before stopping elsewhere!
Atmosphere: 5
Food: 5
Service: 5
Dawn Adams
I always get good service when I go the Monroe Georgia location. My experience with Zain is always positive. He is friendly, out going & very helpful & takes the time to talk to me & seems like he really cares.
Great service and very friendly!
Atmosphere: 5
Food: 5
Service: 5
New owners are great. It's clean hot and fast. The food is amazing.
Always clean, fast and super nice. New owners are awesome!
Atmosphere: 5
Food: 5
Service: 5
This moes location actually stays fairly clean, always fast service and friendly staff.
Atmosphere: 4
Food: 4
Service: 5
New Management, New Vibe
Clean, quick, and awesome 🤩
Atmosphere: 5
Food: 5
Service: 5
This review is solely off customer service. I’m not a prejudice person by any means but I do feel if you’re going to own/operate/run a AMERICAN business that in AMERICA you should very well be able to speak and articulate the AMERICAN language. I’ve been to this establishment a couple times and had the same issue. I feel someone red,black,blue or purple should be in this place that can speak and articulate the AMERICAN language which is ENGLISH at ALL TIMES. It makes no sense for someone to call and ask a simple question and the person on the other end can barely understand what I’m saying and can’t even comprehend how to answer my question. Moe’s management needs to do better and stop trying to cut the cost by only hiring people of your kind. Sorry not sorry!!!!
Atmosphere: 2
Food: 2
Service: 1
I always stop here after golf and these guys are always awesome. They load up my burrito and I’m in and out in less than 5 min. Not sure what happened at this location in the past, but they are definitely on the right track now.
Atmosphere: 5
Food: 5
Service: 5
The Moes here in Monroe is our family's favorite. The food is excellent! Always fresh! The staff is always very friendly. The place is always clean. In this day in age, it's hard to find this type of service, that's why my family continues to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Bowl, Quesadilla, Moe's Famous Queso, Salad
My cousin and I chose to stop at Moe’s on Halloween and were very happy with our service from the moment we entered. The food was great, the service was excellent and I would happily return to this location a second time.
Atmosphere: 5
Food: 5
Service: 5
Food was cold and chicken was chewy. When asked for a refund was met with attitude. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hassan was outstanding! Best Moe’s experience in 15 years. Great burrito, customer service, and very clean restaurant. Hassan was a pleasure to interact with and I’ll gladly come back to eat in his restaurant. 10/10 Awesome job!!
Atmosphere: 5
Food: 5
Service: 5
Very good customer service and food
Atmosphere: 5
Food: 5
Service: 5
If you want great customer service go to Moe's in Monroe! Its a shame thats a thing of the past in so many restaurants these days! Hussain will make sure your visit is a great one!
Atmosphere: 4
Food: 5
Service: 5
Very good employees, they have great customer service and they are very professional! Recommend them before stopping elsewhere!
Atmosphere: 5
Food: 5
Service: 5
I always get good service when I go the Monroe Georgia location. My experience with Zain is always positive. He is friendly, out going & very helpful & takes the time to talk to me & seems like he really cares.
Atmosphere: 5
Food: 5
Service: 5
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