So rude here!! Also, watched one of the employees " wash" his hands under water for 2 seconds, dried them off with a paper towel AND USING THE SAME PAPER TOWEL TO BLOW HIS NOSE INTO and then continuing to dry his hands with the same towel!! Walked out. Attitude and hygiene is absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Rob Little
Refused to honor national sales promotion coupons. Never encountered a franchise that refused to honor their corporate promotional coupons. But they would gladly sell you an overpriced sandwich. Both Monroe locations doing the same refusal thing. Think they may be owned by same entity. If you try to use a coupon you get an angry stare from the owner/manager. Bought only one sandwich at full price, but needed 3 for football gathering. That sandwich cost about as much as the promotion for 3 footlongs. Only had $20 to spend and didn't have enough for a second or third sandwich. Got 2 gyros at Arby's with the rest of my money. Arby's honors their coupons. Arby's saved the day. Won't be back to these Subways in Monroe.
Jessica Durden
We were in and out pretty quickly. Food is good and fresh and the bread is always soft.
Atmosphere: 5
Food: 5
Service: 5
G Gaddie
They have the best fresh bread I've had from a Subway in a very long time. Danny and Avi behind the counter were very friendly. It was very delicious. Thank you for a great service
Atmosphere: 5
Food: 5
Service: 5
Caleb Randles
Solid.
Atmosphere: 2
Food: 5
Service: 4
Lilly P
workers were very polite & were getting people in & out during a busy lunch rush.
food was small portioned & the lettuce looked a little old. not very filling :(
Atmosphere: 2
Food: 3
Service: 4
Chrissy
Very rude will not treat you with kindness if you want or Need to use coupons. Will not be returning even if I’m starving.
Atmosphere: 1
Food: 2
Service: 1
Shundra Smith
Kind of rude and POS machine doesn’t take gift cards …
Lorii Brandee
Worst experience I've had in a Subway anywhere in the country. The employees had a serious lack of grasp on the English language, therefore I had to keep repeating my order. The one who was at the register looked disheveled, unshaven, and hungover. He just didn't care what I was asking for, so I had to repeat myself three times. At one point, he was on his cell phone, and he was back on it before I finished filling my drink. One of the men did not even return my hello. I have met many people from many countries, and it's clear that he doesn't respect women. I ordered the new chicken salad wrap, and it was nothing more than watery roasted chicken. He wrapped the wrap so loosely that as I was eating it, it fell apart and made a mess. Who knew you could mess up a wrap?! I hope they improve their customer service skills and learn english.
Atmosphere: 3
Food: 3
Service: 1
Melissa Knight
Great sandwich, good service, just pricey to me for a sandwich and chips.
The guy in there was so rude, he was having a full blown conversation and turned his back to me to keep chatting from the moment I entered.I had to say excuse me multiple times to get his attention. He stayed talking on the phone the entire time when I asked him about drink sizes, he ignored me and continued talking on the phone. I finally got fed up and got my own cup and made the drink only for him to actually yell at me for not picking the "correct size" when on my coupon it didn't specify, I had no problem getting the smaller cup but when I did he yelled and berated me the entire time when it was time to finally exit this fresh hell before work ,he didn't say a word to me, as soon I touched the door to leave,he continued his phone conversation. Very rude, no customer service,my sandwich was not made with love. You couldn't pay me enough to go back.
Atmosphere: 1
Food: 1
Service: 1
Kayla Mann
Lost my service before they even got it! Went in with a coupon and was told it would be a $2 up charge because it’s a promotional coupon so instead of getting the coupon deal they want you to pay full price basically! What’s the point in sending out coupons for a restaurant if when you go to use them they charge you to use them! Definitely won’t ever go back to this Subway!
They won't take coupons other subways will. There's a lady that works in here that complains about the lack of social distancing at her job. She will tell you about her son being sick in about to have surgery for the past 2 years you'll get the same story because she doesn't remember you. Don't know if she's full of it or what but it's very very very off-putting and makes you not want to eat here.
So rude here!! Also, watched one of the employees " wash" his hands under water for 2 seconds, dried them off with a paper towel AND USING THE SAME PAPER TOWEL TO BLOW HIS NOSE INTO and then continuing to dry his hands with the same towel!! Walked out. Attitude and hygiene is absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Refused to honor national sales promotion coupons. Never encountered a franchise that refused to honor their corporate promotional coupons. But they would gladly sell you an overpriced sandwich. Both Monroe locations doing the same refusal thing. Think they may be owned by same entity. If you try to use a coupon you get an angry stare from the owner/manager. Bought only one sandwich at full price, but needed 3 for football gathering. That sandwich cost about as much as the promotion for 3 footlongs. Only had $20 to spend and didn't have enough for a second or third sandwich. Got 2 gyros at Arby's with the rest of my money. Arby's honors their coupons. Arby's saved the day. Won't be back to these Subways in Monroe.
We were in and out pretty quickly. Food is good and fresh and the bread is always soft.
Atmosphere: 5
Food: 5
Service: 5
They have the best fresh bread I've had from a Subway in a very long time. Danny and Avi behind the counter were very friendly. It was very delicious. Thank you for a great service
Atmosphere: 5
Food: 5
Service: 5
Solid.
Atmosphere: 2
Food: 5
Service: 4
workers were very polite & were getting people in & out during a busy lunch rush.
food was small portioned & the lettuce looked a little old. not very filling :(
Atmosphere: 2
Food: 3
Service: 4
Very rude will not treat you with kindness if you want or Need to use coupons. Will not be returning even if I’m starving.
Atmosphere: 1
Food: 2
Service: 1
Kind of rude and POS machine doesn’t take gift cards …
Worst experience I've had in a Subway anywhere in the country. The employees had a serious lack of grasp on the English language, therefore I had to keep repeating my order. The one who was at the register looked disheveled, unshaven, and hungover. He just didn't care what I was asking for, so I had to repeat myself three times. At one point, he was on his cell phone, and he was back on it before I finished filling my drink. One of the men did not even return my hello. I have met many people from many countries, and it's clear that he doesn't respect women. I ordered the new chicken salad wrap, and it was nothing more than watery roasted chicken. He wrapped the wrap so loosely that as I was eating it, it fell apart and made a mess. Who knew you could mess up a wrap?! I hope they improve their customer service skills and learn english.
Atmosphere: 3
Food: 3
Service: 1
Great sandwich, good service, just pricey to me for a sandwich and chips.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Clean and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
The guy in there was so rude, he was having a full blown conversation and turned his back to me to keep chatting from the moment I entered.I had to say excuse me multiple times to get his attention. He stayed talking on the phone the entire time when I asked him about drink sizes, he ignored me and continued talking on the phone. I finally got fed up and got my own cup and made the drink only for him to actually yell at me for not picking the "correct size" when on my coupon it didn't specify, I had no problem getting the smaller cup but when I did he yelled and berated me the entire time when it was time to finally exit this fresh hell before work ,he didn't say a word to me, as soon I touched the door to leave,he continued his phone conversation. Very rude, no customer service,my sandwich was not made with love. You couldn't pay me enough to go back.
Atmosphere: 1
Food: 1
Service: 1
Lost my service before they even got it! Went in with a coupon and was told it would be a $2 up charge because it’s a promotional coupon so instead of getting the coupon deal they want you to pay full price basically! What’s the point in sending out coupons for a restaurant if when you go to use them they charge you to use them! Definitely won’t ever go back to this Subway!
Good ©
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
They won't take coupons other subways will. There's a lady that works in here that complains about the lack of social distancing at her job. She will tell you about her son being sick in about to have surgery for the past 2 years you'll get the same story because she doesn't remember you. Don't know if she's full of it or what but it's very very very off-putting and makes you not want to eat here.
Atmosphere: 1
Food: 4
Service: 1
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