Avoid this Subway and drive a few miles to the one in Loganville. If you do decide to try the Monroe location, check all to-go orders before you leave. They don't toast; they are very stingy with toppings; they do not give any on-the-side toppings -- not even an extra slice of tomato; they do give you the extra meat for which you pay additional; and they DO NOT honor coupons or deals that Subway advertises on the site. All of this is very disappointing because the location is convenient.
Atmosphere: 2
Food: 1
Service: 1
Marie Wilson
Ordered food through the app to have delivered and it was made incorrectly. I reached out to the store and was told I would have to come in to the store or have someone pick it up. I explained I didn’t have a way to pick it up and didn’t have anyone who could pick it up for me. I asked for a refund and the person speaking with me would not help at all. He just kept repeating to me that I would need to pick up a remake or have someone pick it up. Completely unhelpful. Do not order from the app! He refused to refund my money.
Atmosphere: 1
Food: 1
Service: 1
Michael Ruark
On Sunday may the 11 th we placed a order and was through grub hub we got a call from grud hub and ask us to go pick up the order because they had no driver so that's what I did when I got there the store was closed this was at 7 pm the store hours were to 9 pm so why was grud hub covering for them?????
Hanna Vaeth
Wont take my coupons. And cost me $18 for two six inch subs. Gnats were flying around behind the counter. This place is a joke.
Hlub Yuam Kev
Worst and greedy people. They don't put enough food in the sandwich your sandwich very skinny bad people
It's the locations like this why Subway is on thin ice you got a sandwich artist that is not directly affected by how much green peppers are sold or how much she has to cut them but yet she puts them on your sandwich like they're made out of gold the culture of most Subway owners is if that if they don't cheat you they will never get ahead every Subway is so different 5 more years and the will go the way of Quiznos aunt Annie and cinnabon will liquidate once the see how little profit Subway makes all because you wanted to be stingy with your veggies
Atmosphere: 1
Food: 1
Service: 1
Carrie Beavers
We’ve tried to go to this location three times now. Each time we have issues with how they make the salad we order. My husband orders a protein bowl at numerous other subway restaurants and it always comes with the same quantity of food as a foot long sub. This location seems to think the amounts are less and wants to argue over that. The salad we order costs $12.87… you can get a whole salad bar at Ruby Tuesday for that. We don’t mind paying the price if we get what we’ve paid for. Better training on both proper standards and customer service is needed.
Atmosphere: 1
Food: 4
Service: 1
Jim Foster
Once we showed a coupon, our service and sandwich was sub par. Very little meat on sandwich. Bathrooms were not clean.
Atmosphere: 3
Food: 2
Service: 2
alennys lozada
It was horrible, the attention is bad from the Indian man, he doesn't put the correct portions to the orders and he doesn't put the right amount of sauce. It's horrible, they should close the place.
I like This subway bcz of all employees give a respect each person & also provide good service.All employees are very honest A++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Spicy Italian
Prem Patel
Subway is one of my favorite fast food chains and I recently had the pleasure of dining at one of their restaurants. From start to finish, my experience was excellent. Firstly, the staff were very welcoming and friendly. They greeted me with a smile and patiently walked me through the menu, making sure I knew all the available options. The restaurant was also very clean and well-organized, with all the ingredients clearly labeled and easy to access. As for the food itself, it was absolutely delicious. I ordered a footlong Italian B.M.T sandwich and it was prepared quickly and expertly. The bread was fresh and soft, the meats and vegetables were all fresh and flavorful, and the sauce tied everything together perfectly. What I appreciated most about my experience at Subway was the customization options available. I was able to choose exactly what I wanted on my sandwich, from the type of bread to the specific toppings and sauces. It really made the meal feel personal and tailored to my tastes. Overall, I had a fantastic experience at Subway and would highly recommend it to anyone looking for a delicious and customizable fast food meal. The staff were friendly, the restaurant was clean, and the food was excellent. 5/5 stars!
Google user
Subway is one of my favorite fast food chains and I recently had the pleasure of dining at one of their restaurants. From start to finish, my experience was excellent. Firstly, the staff were very welcoming and friendly. They greeted me with a smile and patiently walked me through the menu, making sure I knew all the available options. The restaurant was also very clean and well-organized, with all the ingredients clearly labeled and easy to access. As for the food itself, it was absolutely delicious. I ordered a footlong Italian B.M.T sandwich and it was prepared quickly and expertly. The bread was fresh and soft, the meats and vegetables were all fresh and flavorful, and the sauce tied everything together perfectly. What I appreciated most about my experience at Subway was the customization options available. I was able to choose exactly what I wanted on my sandwich, from the type of bread to the specific toppings and sauces. It really made the meal feel personal and tailored to my tastes. Overall, I had a fantastic experience at Subway and would highly recommend it to anyone looking for a delicious and customizable fast food meal. The staff were friendly, the restaurant was clean, and the food was excellent. 5/5 stars!
Merrilee Vickers
Disgusting. Vegetables were old, freezer burned and definitely wouldn’t have passed a health code inspection. I had 3 men trying to help me make 3 sandwiches all at once. They talked over one another to get them all done at once. It was stressful and they kept questioning the veggie sub I was asking for. After finishing they starred at me and my family for the next 10 mins. The only decent part was that the only woman there was nice and professional. She tried to get one of the men to help me to my table. He just shoved the tray at me. Zero stars. Gross. Don’t do it.
Дима Кама
Very bad staff, uses products half as muchEverything is dirty, they work with their hands without gloves.
Avoid this Subway and drive a few miles to the one in Loganville. If you do decide to try the Monroe location, check all to-go orders before you leave. They don't toast; they are very stingy with toppings; they do not give any on-the-side toppings -- not even an extra slice of tomato; they do give you the extra meat for which you pay additional; and they DO NOT honor coupons or deals that Subway advertises on the site. All of this is very disappointing because the location is convenient.
Atmosphere: 2
Food: 1
Service: 1
Ordered food through the app to have delivered and it was made incorrectly. I reached out to the store and was told I would have to come in to the store or have someone pick it up. I explained I didn’t have a way to pick it up and didn’t have anyone who could pick it up for me. I asked for a refund and the person speaking with me would not help at all. He just kept repeating to me that I would need to pick up a remake or have someone pick it up. Completely unhelpful. Do not order from the app! He refused to refund my money.
Atmosphere: 1
Food: 1
Service: 1
On Sunday may the 11 th we placed a order and was through grub hub we got a call from grud hub and ask us to go pick up the order because they had no driver so that's what I did when I got there the store was closed this was at 7 pm the store hours were to 9 pm so why was grud hub covering for them?????
Wont take my coupons. And cost me $18 for two six inch subs. Gnats were flying around behind the counter. This place is a joke.
Worst and greedy people. They don't put enough food in the sandwich your sandwich very skinny bad people
The new Footlong cookie is fire
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Coca-Cola Classic, Sunchips Harvest Cheddar
It's the locations like this why Subway is on thin ice you got a sandwich artist that is not directly affected by how much green peppers are sold or how much she has to cut them but yet she puts them on your sandwich like they're made out of gold the culture of most Subway owners is if that if they don't cheat you they will never get ahead every Subway is so different 5 more years and the will go the way of Quiznos aunt Annie and cinnabon will liquidate once the see how little profit Subway makes all because you wanted to be stingy with your veggies
Atmosphere: 1
Food: 1
Service: 1
We’ve tried to go to this location three times now. Each time we have issues with how they make the salad we order. My husband orders a protein bowl at numerous other subway restaurants and it always comes with the same quantity of food as a foot long sub. This location seems to think the amounts are less and wants to argue over that. The salad we order costs $12.87… you can get a whole salad bar at Ruby Tuesday for that. We don’t mind paying the price if we get what we’ve paid for. Better training on both proper standards and customer service is needed.
Atmosphere: 1
Food: 4
Service: 1
Once we showed a coupon, our service and sandwich was sub par. Very little meat on sandwich. Bathrooms were not clean.
Atmosphere: 3
Food: 2
Service: 2
It was horrible, the attention is bad from the Indian man, he doesn't put the correct portions to the orders and he doesn't put the right amount of sauce. It's horrible, they should close the place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I like This subway bcz of all employees give a respect each person & also provide good service.All employees are very honest A++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Spicy Italian
Subway is one of my favorite fast food chains and I recently had the pleasure of dining at one of their restaurants. From start to finish, my experience was excellent. Firstly, the staff were very welcoming and friendly. They greeted me with a smile and patiently walked me through the menu, making sure I knew all the available options. The restaurant was also very clean and well-organized, with all the ingredients clearly labeled and easy to access. As for the food itself, it was absolutely delicious. I ordered a footlong Italian B.M.T sandwich and it was prepared quickly and expertly. The bread was fresh and soft, the meats and vegetables were all fresh and flavorful, and the sauce tied everything together perfectly. What I appreciated most about my experience at Subway was the customization options available. I was able to choose exactly what I wanted on my sandwich, from the type of bread to the specific toppings and sauces. It really made the meal feel personal and tailored to my tastes. Overall, I had a fantastic experience at Subway and would highly recommend it to anyone looking for a delicious and customizable fast food meal. The staff were friendly, the restaurant was clean, and the food was excellent. 5/5 stars!
Subway is one of my favorite fast food chains and I recently had the pleasure of dining at one of their restaurants. From start to finish, my experience was excellent. Firstly, the staff were very welcoming and friendly. They greeted me with a smile and patiently walked me through the menu, making sure I knew all the available options. The restaurant was also very clean and well-organized, with all the ingredients clearly labeled and easy to access. As for the food itself, it was absolutely delicious. I ordered a footlong Italian B.M.T sandwich and it was prepared quickly and expertly. The bread was fresh and soft, the meats and vegetables were all fresh and flavorful, and the sauce tied everything together perfectly. What I appreciated most about my experience at Subway was the customization options available. I was able to choose exactly what I wanted on my sandwich, from the type of bread to the specific toppings and sauces. It really made the meal feel personal and tailored to my tastes. Overall, I had a fantastic experience at Subway and would highly recommend it to anyone looking for a delicious and customizable fast food meal. The staff were friendly, the restaurant was clean, and the food was excellent. 5/5 stars!
Disgusting. Vegetables were old, freezer burned and definitely wouldn’t have passed a health code inspection. I had 3 men trying to help me make 3 sandwiches all at once. They talked over one another to get them all done at once. It was stressful and they kept questioning the veggie sub I was asking for. After finishing they starred at me and my family for the next 10 mins. The only decent part was that the only woman there was nice and professional. She tried to get one of the men to help me to my table. He just shoved the tray at me. Zero stars. Gross. Don’t do it.
Very bad staff, uses products half as muchEverything is dirty, they work with their hands without gloves.
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