Great tasting experience. The gentleman was so great in knowledgeable. They have a lot of great dry
Derek Nagel
Beautiful location with wonderful views and outdoor areas! Plus the beer selection is awesome and very reasonably priced, and Lucy was very
Service: 5
Tina Valdes
Holy wow! Driving up into the Sylvan Valley Lodge at dusk and seeing it for the first time with all its lights lit was a breathtakingly beautiful sight! It is such a gorgeous property!Then we walked in and were greeted by an open and friendly staff and proceeded upstairs to find our HUGE and perfect room! The only thing that was better than our room was the gigantic common area that boasts floor to ceiling windows overlooking a mountain view.The property is second to none. And we had already decided to return based on how wonderful the amenities were… but then we entered the gift shop! It is filled with unique finds and hosted by the property manager, Brandi. She is such a warm and kind person who is genuinely interested in her guests and in ensuring that your stay has been perfect. I am incredibly impressed by her management of both the property and by her customer service!I cannot recommend Sylvan Valley highly enough!!! Just go see for yourself!Rooms: Spacious, large closet space, luxuriousNearby activities: Close to Helen and Cleveland
Service: 5
David Jones
Our Stay, 5 January 2024, was less comfortable than expected for the price of "The Suite'. The impressive website description makes it sound so much better than what it really was.Firstly... it was clean and gives a B&B vibe with very nice decor and most comforts of home... like Microwave, Refrigerator, Coffeemaker and even Free snacks and Quick Breakfast options. Also there is WiFi and Steaming TV's for both the downstairs and the upstairs areas.However, what is not explained in the description is that this Suite, which is supposed to accommodate up to 5 people, only has (1) one small bathroom on the lower level that must be shared amongst everyone. So the persons staying in the "Master Bedroom", that is located upstairs, must to go downstairs just to access the bathroom. Which means they will most likely wake up everyone else just to use the restroom and have they can have NO Privacy!Additionally, the Master Bedroom Mattress is Extra Extra Firm which makes it Very Hard for the average or aging persons to sleep comfortably. We had wished it was way softer for a more comfortable and relaxing visit, especially for the price of stay. My wife even ended up sleeping on the sectional foam couch... which was only big enough for one (1) petite person and I had to sleep alone. Which ruined our romantic vacation.Until a bathroom is added to the upstairs Master Area I cannot in good conscious recommend this "Suite" to anyone. It's Very Disappointing that we could not have a private area of our own!!! Let's not forget a softer mattress!!!!
Service: 3
abby mims
Positive and negative experience.The location of this lodge was perfect for visiting Helen. Not in the bustle of the town, but only a short drive away. The lodge itself was very nice and I love the contactless check in. I loved the small, homey feel. The complimentary coffee and snacks were nice as well. My first issue was check in. On the paperwork, it states that rooms will be ready no later than 3pm, however, we were not given our room code until 3:08pm. I paid almost $200 for 1 night in a king suite, but I just didn’t feel it was worth that price. It was a super tiny and outdated room. The shower head was about to fall out of the wall and was spraying water everywhere. There were bug traps under the bed. Overall, it was nice and I would book again, however, the rooms could use some tlc for that price.
Service: 4
MD S.
Great, quiet, place that was close to Helen. Clean, great staff, nice and relaxing. Would definitely recommend a stay here.
Kim B.
Cute little cabin we stayed in. Live music and wine in the lodge. It would be a great venue for a wedding for sure!
Fro G
Great location just outside of Helen. Very relaxing and the wine tasting room is great!
Service: 5
Emily Hileman
We stayed at Sylvan Valley Lodge & Cellars Sept 29-Oct 1 and it was the best experience! Lucy gave us great recommendations in town for dinner and we did the complimentary wine tasting our second night. Scott and Lucy were incredible at explaining the wines and they were so friendly! The room was perfect, the bed was comfortable and the wines were wonderful! We even bought two bottles to bring home with us. The experience at Sylvan Valley Lodge and Cellars made our second anniversary unbelievable.Rooms: The room was perfect! He he’d was comfortable, the tv had cable, the WiFi was great (especially considering the area), and the hot tub was perfect!Nearby activities: Helen and Cleveland are both wonderful towns with plenty to do. We are at Spuce 55 and it was delicious! We also went to JumpinGoat at the recommendation of the owner (I think) and it was a great experience with an incredible view!Walkability: It is a few minutes of a drive to get into Cleveland or Helen, but it’s well worth it. It’s out of the hustle, bustle and noise of Helen, but close enough to get there within 5 minutes.Food & drinks: We only had the wine, but it did not disappoint!
Service: 5
Angeline J
Unfortunately, I had to make a last minute cancellation, but the manager Charlie Ann was understanding and was very responsive to my situation. I will definitely rebook my trip in the future.
Great for a weekend getaway. Amazing food. Extremely friendly and helpful. Loved it and will definitely go back!
Service: 5
Mr. George L. Graham Sr.
We spent our 29th Wedding Anniversary weekend here! Oh my Gosh, what a Diamond in the Valley!! It was our first time at a Bed n Breakfast. We were not looking for mega hotel type of rooms. The rooms were cozy, comfortable and relaxing. The manager, Charlie-Anne, was the Best Hostess I have EVER encountered, talked to, or gotten to know. Lucy, the bar and wine tasting host was complimentary to Charlie-Anne. I don't remember the cleaning staffs names but the mother and daughter team were like your Favorite Auntie you know. We rested, ate, loved on each other, and had a Wonderful time! We can't wait to come back to stay a little longer!Rooms: Super cozy and clean!Nearby activities: Close to town with easy accessFood & drinks: Great breakfast, music, and wine
Service: 5
Clint Wallace
If you want a getaway that is calm and peaceful, but still have access to the all the things north Georgia has to offer this is the place to stay! We loved everything about this it! We had a great time wine tasting and listening to the live music. If you want to eat at one of their other properties, they will get the reservation for you. Overall 10/10 experience and highly recommend!
Service: 5
Vacationer772401
The accommodations were perfect for our anniversary weekend! The staff was amazing, breakfast was delicious, and the room was near-perfect. We will definitely consider Sylvan Valley Lodge for future trips to the area.
jesseniao181
We went for a family trip and had a great experience. The cabin was extremely clean and had all we needed. The property manager was always available when needed. Thank you ! My family really enjoyed the cabin.
Great tasting experience. The gentleman was so great in knowledgeable. They have a lot of great dry
Beautiful location with wonderful views and outdoor areas! Plus the beer selection is awesome and very reasonably priced, and Lucy was very
Service: 5
Holy wow! Driving up into the Sylvan Valley Lodge at dusk and seeing it for the first time with all its lights lit was a breathtakingly beautiful sight! It is such a gorgeous property!Then we walked in and were greeted by an open and friendly staff and proceeded upstairs to find our HUGE and perfect room! The only thing that was better than our room was the gigantic common area that boasts floor to ceiling windows overlooking a mountain view.The property is second to none. And we had already decided to return based on how wonderful the amenities were… but then we entered the gift shop! It is filled with unique finds and hosted by the property manager, Brandi. She is such a warm and kind person who is genuinely interested in her guests and in ensuring that your stay has been perfect. I am incredibly impressed by her management of both the property and by her customer service!I cannot recommend Sylvan Valley highly enough!!! Just go see for yourself!Rooms: Spacious, large closet space, luxuriousNearby activities: Close to Helen and Cleveland
Service: 5
Our Stay, 5 January 2024, was less comfortable than expected for the price of "The Suite'. The impressive website description makes it sound so much better than what it really was.Firstly... it was clean and gives a B&B vibe with very nice decor and most comforts of home... like Microwave, Refrigerator, Coffeemaker and even Free snacks and Quick Breakfast options. Also there is WiFi and Steaming TV's for both the downstairs and the upstairs areas.However, what is not explained in the description is that this Suite, which is supposed to accommodate up to 5 people, only has (1) one small bathroom on the lower level that must be shared amongst everyone. So the persons staying in the "Master Bedroom", that is located upstairs, must to go downstairs just to access the bathroom. Which means they will most likely wake up everyone else just to use the restroom and have they can have NO Privacy!Additionally, the Master Bedroom Mattress is Extra Extra Firm which makes it Very Hard for the average or aging persons to sleep comfortably. We had wished it was way softer for a more comfortable and relaxing visit, especially for the price of stay. My wife even ended up sleeping on the sectional foam couch... which was only big enough for one (1) petite person and I had to sleep alone. Which ruined our romantic vacation.Until a bathroom is added to the upstairs Master Area I cannot in good conscious recommend this "Suite" to anyone. It's Very Disappointing that we could not have a private area of our own!!! Let's not forget a softer mattress!!!!
Service: 3
Positive and negative experience.The location of this lodge was perfect for visiting Helen. Not in the bustle of the town, but only a short drive away. The lodge itself was very nice and I love the contactless check in. I loved the small, homey feel. The complimentary coffee and snacks were nice as well. My first issue was check in. On the paperwork, it states that rooms will be ready no later than 3pm, however, we were not given our room code until 3:08pm. I paid almost $200 for 1 night in a king suite, but I just didn’t feel it was worth that price. It was a super tiny and outdated room. The shower head was about to fall out of the wall and was spraying water everywhere. There were bug traps under the bed. Overall, it was nice and I would book again, however, the rooms could use some tlc for that price.
Service: 4
Great, quiet, place that was close to Helen. Clean, great staff, nice and relaxing. Would definitely recommend a stay here.
Cute little cabin we stayed in. Live music and wine in the lodge. It would be a great venue for a wedding for sure!
Great location just outside of Helen. Very relaxing and the wine tasting room is great!
Service: 5
We stayed at Sylvan Valley Lodge & Cellars Sept 29-Oct 1 and it was the best experience! Lucy gave us great recommendations in town for dinner and we did the complimentary wine tasting our second night. Scott and Lucy were incredible at explaining the wines and they were so friendly! The room was perfect, the bed was comfortable and the wines were wonderful! We even bought two bottles to bring home with us. The experience at Sylvan Valley Lodge and Cellars made our second anniversary unbelievable.Rooms: The room was perfect! He he’d was comfortable, the tv had cable, the WiFi was great (especially considering the area), and the hot tub was perfect!Nearby activities: Helen and Cleveland are both wonderful towns with plenty to do. We are at Spuce 55 and it was delicious! We also went to JumpinGoat at the recommendation of the owner (I think) and it was a great experience with an incredible view!Walkability: It is a few minutes of a drive to get into Cleveland or Helen, but it’s well worth it. It’s out of the hustle, bustle and noise of Helen, but close enough to get there within 5 minutes.Food & drinks: We only had the wine, but it did not disappoint!
Service: 5
Unfortunately, I had to make a last minute cancellation, but the manager Charlie Ann was understanding and was very responsive to my situation. I will definitely rebook my trip in the future.
Service: 5
Restaurantji Recommends
Great for a weekend getaway. Amazing food. Extremely friendly and helpful. Loved it and will definitely go back!
Service: 5
We spent our 29th Wedding Anniversary weekend here! Oh my Gosh, what a Diamond in the Valley!! It was our first time at a Bed n Breakfast. We were not looking for mega hotel type of rooms. The rooms were cozy, comfortable and relaxing. The manager, Charlie-Anne, was the Best Hostess I have EVER encountered, talked to, or gotten to know. Lucy, the bar and wine tasting host was complimentary to Charlie-Anne. I don't remember the cleaning staffs names but the mother and daughter team were like your Favorite Auntie you know. We rested, ate, loved on each other, and had a Wonderful time! We can't wait to come back to stay a little longer!Rooms: Super cozy and clean!Nearby activities: Close to town with easy accessFood & drinks: Great breakfast, music, and wine
Service: 5
If you want a getaway that is calm and peaceful, but still have access to the all the things north Georgia has to offer this is the place to stay! We loved everything about this it! We had a great time wine tasting and listening to the live music. If you want to eat at one of their other properties, they will get the reservation for you. Overall 10/10 experience and highly recommend!
Service: 5
The accommodations were perfect for our anniversary weekend! The staff was amazing, breakfast was delicious, and the room was near-perfect. We will definitely consider Sylvan Valley Lodge for future trips to the area.
We went for a family trip and had a great experience. The cabin was extremely clean and had all we needed. The property manager was always available when needed. Thank you ! My family really enjoyed the cabin.