Went online to put in an order for breakfast before I had to be at work. The website states that this location is open at 7, and that my order would be ready by 7:45. Whenever I arrived, no one was there & I tried calling, but it says that the voicemail box is full. I could not get in touch with anyone. I drove around thru the drive-thru, and their window says that they open at 8, instead of 7am (per their website). I am now late for work and had I known they didn’t open until 8am, I would have DoorDashed my order or something. Very poor on the business.
Gerardo Olague
Love the smoothies
Atmosphere: 3
Food: 5
Service: 5
Joyce Figuero
This experience was a 10/10. I love it here, As I come often and see familiar faces. In the drive through I always order 3 smoothies for me and my family and it is quick and easy. I love it here. I also like the reward system. It is very fair and easy to redeem free items such as smoothies. I will definitely come back. Give it a try! It never fails my taste buds.
Atmosphere: 5
Food: 5
Service: 5
carlee
This place was absolutely amazing! The smoothie was perfect and the atmosphere in itself was delightful to be there. Everyone was so kind! Definitely will be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie
Judith Jadd
quick and
Atmosphere: 5
Food: 5
Service: 5
Christina Smith
A woman with orange dreadlocks delivered extremely poor customer service by being rude and unprofessional. An online order for was placed for 7:30am pickup. When arriving it was discovered that the store opens at 8:00am, even though the mobile app allowed the 7:30am pickup time. I was told I can’t get a refund and would have to wait until 8am. With a very tight schedule I waited for my order to be prepared. There was a young blonde white woman that gave me my order and she was apologetic about the situation. After getting my order the black woman comes from the back using an aggressive tone and offensive language including calling me out of my name. Our conversation ended with and forth and with her telling me to leave as if I was the aggressor and I was simply explaining why I was displeased with my service and defending myself once I was called out of my name. I was met with the most disheartening customer service experience. Hopefully, there are opportunities for this business to improve customer service with me sharing this unfortunate experience.
Service: 1
Recommended dishes: Acai Bowl
Gideon Harmon
Took 30 minutes for one smoothie. My drink was left at the counter as they continued to put out other orders. By the time i got my drink it was half
Atmosphere: 1
Food: 1
Service: 1
Linda Nelson
This was my first time visiting this location. The food was good, the service was ok, but the service could have been much better. I witnessed a young lady behind the counter carry-on a 5-8 minute personal conversation with a young man in the restaurant while all the other workers were working diligently and non-stop to service the customers, while appearing to ignore the conversation. Since she was behind the counter, she should have been helping to serve the customers. In my opinion and as a business owner for almost 25 years, this was a very unprofessional look for the location and the company. I really wanted to address the situation in that moment but wasn't sure of the response I would receive and did not want to create a scene to make matters worse.
Atmosphere: 3
Food: 5
Service: 4
Heidi Bragg
I didn’t try the food but it says 7am hello it’s 8am now and you’re not open yet?? Y’all need to change the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey & Cheddar Wrap
Debbie Wilkinson
This was a terrible experience. Ordered two smoothies waited over 10 minutes for first one & they proceeded to make other people their smoothies I asked where my other smoothie was and the girl barked at me we have a lot of orders you will have to just wait. Excuse me I don’t think this is how your employee not in uniform should treat people. This wait was 25- 30 minutes for 2 smoothies!
Hours just need to be changed online. They are opening up an hour after what is said on google and the app. The employees in the morning of December 15th laughed at customers while we were waiting for our meals.
Atmosphere: 1
Food: 2
Service: 1
Ne'Cuana B.
It's after 7. I placed an asap order for breakfast on the app because it says the establishment opens at 7. My order was to be ready at 7:42 because I ordered at 7:30. I get to the cafe and they are closed. I can't cancel my order because ASAP orders can't be placed...I have to be at work at 8. Please fix it. another woman just pulled up and said the same. She placed an order, can't pick it up because it's closed. She is clearly dressed for work as well.
Nicole Moore
UPDATE -After a month or so, we decided to try this place again, and they have new staff. Our food was great today and so were the smoothies. Hopefully it remains like this.——This place used to be amazing. My husband and I used to come here every week. Sadly, it has gone downhill with the new staff. We stood in restaurant for 30 minutes waiting on a wrap and quesadilla we had ordered online 10-15 minutes before we even arrived. The employee tried to say they were busy, but they only had one other couple in the restaurant and two in the drive thru who arrived after us. The time before that they made it faster, but, the guacamole on the sandwich was so salty it was inedible and the lettuce was brown because it has gone bad. It’s such a shame to see the state this place is in now as it used to be our favorite place to go.
chris fisher
This was the Worst Experience, I have had here. I eat here Multiple times a month and I had a question about change in menu and the Sides vs Premium sides. The Employee and Manager continued to argue with me about the misleading photo attached. The Manager did not even care if my business was lost due to this. I see a 3.1 review on this New business in Statesboro. You have lost my business and a customer by not doing the right thing. This place will not last.
Paloma Martinez
Ya'll need to update your hours. Says open at 7, and I've been waiting for over 30 minutes.
Went online to put in an order for breakfast before I had to be at work. The website states that this location is open at 7, and that my order would be ready by 7:45. Whenever I arrived, no one was there & I tried calling, but it says that the voicemail box is full. I could not get in touch with anyone. I drove around thru the drive-thru, and their window says that they open at 8, instead of 7am (per their website). I am now late for work and had I known they didn’t open until 8am, I would have DoorDashed my order or something. Very poor on the business.
Love the smoothies
Atmosphere: 3
Food: 5
Service: 5
This experience was a 10/10. I love it here, As I come often and see familiar faces. In the drive through I always order 3 smoothies for me and my family and it is quick and easy. I love it here. I also like the reward system. It is very fair and easy to redeem free items such as smoothies. I will definitely come back. Give it a try! It never fails my taste buds.
Atmosphere: 5
Food: 5
Service: 5
This place was absolutely amazing! The smoothie was perfect and the atmosphere in itself was delightful to be there. Everyone was so kind! Definitely will be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie
quick and
Atmosphere: 5
Food: 5
Service: 5
A woman with orange dreadlocks delivered extremely poor customer service by being rude and unprofessional. An online order for was placed for 7:30am pickup. When arriving it was discovered that the store opens at 8:00am, even though the mobile app allowed the 7:30am pickup time. I was told I can’t get a refund and would have to wait until 8am. With a very tight schedule I waited for my order to be prepared. There was a young blonde white woman that gave me my order and she was apologetic about the situation. After getting my order the black woman comes from the back using an aggressive tone and offensive language including calling me out of my name. Our conversation ended with and forth and with her telling me to leave as if I was the aggressor and I was simply explaining why I was displeased with my service and defending myself once I was called out of my name. I was met with the most disheartening customer service experience. Hopefully, there are opportunities for this business to improve customer service with me sharing this unfortunate experience.
Service: 1
Recommended dishes: Acai Bowl
Took 30 minutes for one smoothie. My drink was left at the counter as they continued to put out other orders. By the time i got my drink it was half
Atmosphere: 1
Food: 1
Service: 1
This was my first time visiting this location. The food was good, the service was ok, but the service could have been much better. I witnessed a young lady behind the counter carry-on a 5-8 minute personal conversation with a young man in the restaurant while all the other workers were working diligently and non-stop to service the customers, while appearing to ignore the conversation. Since she was behind the counter, she should have been helping to serve the customers. In my opinion and as a business owner for almost 25 years, this was a very unprofessional look for the location and the company. I really wanted to address the situation in that moment but wasn't sure of the response I would receive and did not want to create a scene to make matters worse.
Atmosphere: 3
Food: 5
Service: 4
I didn’t try the food but it says 7am hello it’s 8am now and you’re not open yet?? Y’all need to change the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey & Cheddar Wrap
This was a terrible experience. Ordered two smoothies waited over 10 minutes for first one & they proceeded to make other people their smoothies I asked where my other smoothie was and the girl barked at me we have a lot of orders you will have to just wait. Excuse me I don’t think this is how your employee not in uniform should treat people. This wait was 25- 30 minutes for 2 smoothies!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Hours just need to be changed online. They are opening up an hour after what is said on google and the app. The employees in the morning of December 15th laughed at customers while we were waiting for our meals.
Atmosphere: 1
Food: 2
Service: 1
It's after 7. I placed an asap order for breakfast on the app because it says the establishment opens at 7. My order was to be ready at 7:42 because I ordered at 7:30. I get to the cafe and they are closed. I can't cancel my order because ASAP orders can't be placed...I have to be at work at 8. Please fix it. another woman just pulled up and said the same. She placed an order, can't pick it up because it's closed. She is clearly dressed for work as well.
UPDATE -After a month or so, we decided to try this place again, and they have new staff. Our food was great today and so were the smoothies. Hopefully it remains like this.——This place used to be amazing. My husband and I used to come here every week. Sadly, it has gone downhill with the new staff. We stood in restaurant for 30 minutes waiting on a wrap and quesadilla we had ordered online 10-15 minutes before we even arrived. The employee tried to say they were busy, but they only had one other couple in the restaurant and two in the drive thru who arrived after us. The time before that they made it faster, but, the guacamole on the sandwich was so salty it was inedible and the lettuce was brown because it has gone bad. It’s such a shame to see the state this place is in now as it used to be our favorite place to go.
This was the Worst Experience, I have had here. I eat here Multiple times a month and I had a question about change in menu and the Sides vs Premium sides. The Employee and Manager continued to argue with me about the misleading photo attached. The Manager did not even care if my business was lost due to this. I see a 3.1 review on this New business in Statesboro. You have lost my business and a customer by not doing the right thing. This place will not last.
Ya'll need to update your hours. Says open at 7, and I've been waiting for over 30 minutes.