Chick-fil-A in Suwanee

“As a fan of Chick-Fil-A, I have been to a few locations in and out of the state of Georgia. I even work at one myself. Recently I took a few trips to a few locations for business purposes and decided to dine at the Moore Road location. I usually go to dine first just to see what it is I am working with. I went around twelve in the afternoon which is when it is usually busy. I walked in and it was pretty busy. I stood in line to order and the young man who took my order was quick and efficient. When I repeated my order back to me which most cashiers do not, but should. And I even received my drink right there and then, which was interesting because not all locations do so. After I sat down, not even a minute went by, and I received my food. I ordered a spicy sandwich meal with pepper jack cheese, a side of mac and cheese, and water. I was amazed by the speed in which they brought the food to me given it was pretty busy. I took the sandwich out of the bag and could see a little bit of steam coming out. Which really showed the freshness of the food. I took the first bite and it was in fact pretty hot and the filet was well textured, credits to whoever was breading. The mac and cheese was also in fact for as well. The dining room hostess, Mrs. AJ, was just the sweetest. She made sure I had everything, and checked up on me and everyone often. After I finished eating she offered to take my tray and after she did she gave me a mint. Out of the many Chick-Fil-As I have been to, none have come close to this level of hospitality. Mind you Mrs. AJ is eighty-six years of age. but she moves around like she has not aged past thirty. I was planning on transferring locations soon, and I think I found where I want to work. This place is serious about everything and I loved everything about it. it is a location i highly recommend if you are in the Suwanee area.“

“I wanted to take a moment to recognize Carolyn for her outstanding service during my visit. While the overall experience at the restaurant wasn’t perfect, Carolyn went above and beyond to ensure that we felt taken care of. She was friendly, attentive, and had a positive attitude throughout our meal. Her professionalism and willingness to go out of her way to make our daughter feel welcome didn’t go unnoticed, and I really appreciated her dedication to making sure we had a good time despite some challenges. Thank you, Carolyn, for your excellent service!“

“Quality has been inconsistent lately.
****Update**** They listen to complaints and fix things. Use the App. It is excellent.
****Update 9/19/2024**** Waffle fries were a tad too salty. Wonder if I can order waffles fries without salt.“