Starbucks Coffee Company
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Starbucks Reviews
171 ratings
Share your opinion about Starbucks Coffee Company
I love this place!! Can't even remember how many times I visited, but yes there are times when they confuse my order and give a hot when I asked for ice, or asked for no whip and gave me a fully whipped drink. I'm not a picky person and love to come here more likely because of the friendly staffs. I love the drive thru staff that helps me out most of the time, and recently there was a staff named Sid, helping me out to get my drive thru coffee. I asked if I can pick up in store...read full review
Very friendly service from Sid the other day! The line was moving fast too.
They keep marking pickup orders as done when they aren’t. Multiple times I’ve gone into this location to find my order is not done even though it says in the app that it is ready. Not ok.
Hours
| Monday | 5:30AM - 5:30PM |
| Tuesday | 5:30AM - 5:30PM |
| Wednesday | 5:30AM - 5:30PM |
| Thursday | 5:30AM - 5:30PM |
| Friday | 5:30AM - 5:30PM |
| Saturday | 5:30AM - 5:30PM |
| Sunday | 5:30AM - 5:30PM |
Starbucks Coffee Company in Suwanee, GA offers a mix of excellent customer service and some inconsistencies with drink preparation. Many customers praise the staff, particularly Nyla, Isaiah, and Lorena, for their professionalism, kindness, and efforts to resolve any issues. Lorena even went above and beyond by refunding a customer and making a corrected Frappuccino. Emily and her team also received recognition for making a birthday celebration special. However, there are reports of occasional mistakes with drink orders, such as missing cold foam or improperly blended Matcha. While most employees deliver high-quality service, some customers feel that the management could improve in professionalism. Overall, this Starbucks is well-liked for its friendly atmosphere and attentive staff.