McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
806 E 1st St, Vidalia
(912) 537-8500
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | 5AM - 11PM |
Tuesday | 5AM - 11PM |
Wednesday | 5AM - 11PM |
Thursday | 5AM - 11PM |
Friday | 5AM - 11PM |
Saturday | 5AM - 11PM |
Sunday | 5AM - 11PM |
The reviewed McDonald's offers a drive-thru and mobile ordering service, with food prepared to order. While the customer service was criticized for long wait times and missing items, the food itself was praised for being hot and fresh. The parking lot has free parking and is kept clean. However, some customers have reported issues with the management, citing constant complaints and a negative work environment. Despite contacting the company to report these issues, no action has been taken, leaving customers feeling unheard and unsatisfied. Recent reviews indicate frustration over popular items like the strawberry sundae, chocolate chip frappe, and mocha being removed from the menu, replaced by items that are not as well-liked. Customers also experienced problems with app orders, including delays and confusion over payment, and some reported rude staff at the drive-thru and issues like cold hash browns and incorrect coffee. Overall, while the food and parking are positive aspects, the customer service and menu consistency need improvement.