McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
806 E 1st St, Vidalia
(912) 537-8500
About McDonald's
Customers' Favorites
McDonald's Reviews
Pat the one manager there is a bully that uses aggression to manage his employees and force control of the customers. My daughter asked me if she could work there, I told her no because managers like Pat hurts to many employees especially kids with that aggressive management style. I've talked to him 3 times twice he told me my receipt is invalid so he can't give me the food they failed to give me the first time. Then once told me I already got everything I ordered and he's not...read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
The reviewed McDonald's offers a drive-thru and mobile ordering service, with food prepared to order. While the customer service was criticized for long wait times and missing items, the food itself was praised for being hot and fresh. The parking lot has free parking and is kept clean. However, some customers have reported issues with the management, citing constant complaints and a negative work environment. Despite contacting the company to report these issues, no action has been taken, leaving customers feeling unheard and unsatisfied. Recent reviews indicate frustration over popular items like the strawberry sundae, chocolate chip frappe, and mocha being removed from the menu, replaced by items that are not as well-liked. Customers also experienced problems with app orders, including delays and confusion over payment, and some reported rude staff at the drive-thru and issues like cold hash browns and incorrect coffee. Overall, while the food and parking are positive aspects, the customer service and menu consistency need improvement.