Jack's
$ • Fast Food
Hours:
1284 S Houston Lake Rd, Warner Robins
(478) 387-4143
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Love the breakfast platter
I spent almost 45 dollars and got old cold chicken, cold fries and a dried out burger. You would think the amount of time it took to get the food, it would have been fresh. This was my second time trying this place. It was horrible the first time and worse the second time. Get new mgmt in there or get people that actually care. If youre wondering why you dont get any business, this is why. I wouldnt take food from here if it was free. Just close down at this point
JULY 29, 2023 I went to Jack's this morning 9:20 am for the first time ever because I was told they served smoked sausage biscuits, I went to the drive thru lane closest to the building. I sat there 4 minutes with no response. I said good morning and was abruptly, and with slight attitude, asked to hold. I said of course just wasnt sure if the speaker was working (again, no response). I sat there 8 more minutes and another car pulled into the outer drive thru lane, his order was...read full review
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Jack's restaurant welcomes customers with respect and gratitude, providing a pleasant dining experience through great service. The menu offers high-quality food, featuring exceptional pancakes that are soft and buttery, served with crispy bacon. The pancakes remain warm even after some wait and are cakelike, not rubbery. The generous side of bacon is not super-fatty, and two syrup containers are served alongside, though butter has to be requested. Breakfast options include the Sausage, Egg, and Cheese wrap, which has a soft tortilla, perfect eggs, melty cheese, and solid breakfast sausage. While the fried chicken is okay, the breakfast and burgers are really good, making this a family-friendly spot that is highly recommended for its good food and helpful staff. The dining area is incredibly clean, warm, and spacious.
Parking includes a double drive-thru to help with faster service, although service can sometimes be inconsistent. Customers have reported long wait times, especially with online orders, and some staff appearing stressed. The drive-thru experience has been noted to have issues, such as missing items in orders and unclear communication from staff. However, the restaurant does offer a military discount for those with valid military ID. Despite some challenges, many appreciate the quality breakfast, the friendly atmosphere, and the excellent customer service provided by some staff members.