How difficult is it to give someone the correct order
Atmosphere: 1
Food: 1
Service: 1
Kevin Stanley
My wife ordered three soft shell taco supreme with NO LETTUCE and NO TOMATOES........ it came out with no sour cream also but I had already pulled off so we couldn't go inside to get it corrected.
Aside from that everything else was fine!
Atmosphere: 5
Food: 5
Service: 4
Lisa Norton
Awful! Ordered a chalupa and all i got was lettuce! Paid $5 for lettuce. I will never go back here. Pathetic rip off.
Atmosphere: 1
Food: 1
Service: 1
Marie Cole
Girl working at drive thru was rude today. I went thru about 2:40pm today (Thursday. Oct. 16) on Lake Joy Rd. She was extremely short with her answers and rolled her eyes at me when I asked a question and the 2nd time I asked a question, she did not answer me. She was mumbling in her reply when I asked her what her name was but she said something like Kayli’s or Kaylee. I know it is hard to find good help these days but she should be hidden away in the kitchen where she can have no interaction with customers who are spending their hard earned money at your business. People like her make me not want to go back there. Management should be careful because Popeyes across the street practically went out of business because of the way they treated their customers.
Atmosphere: 1
Food: 3
Service: 1
Jamie Green
I usually never have issues with this location. But today, I decided to walk in to get my order instead of using the drive-thru because it was a rather large order. There was a disgustingly rude woman on the make line when I came back in immediately from my car because my 12 pack of Cinnabon delights were missing. Saddest part was, she never said anything DIRECTLY to me… she just talked crap to the other employee that asked if they could make the order for me. She kept saying she needed to “see a receipt” and grudgingly named MY order as if I hadn’t paid for it. Then I watched her pop one into her mouth on the make line with the same gloves she just made my food with and continued to use as I walked out. Imagine being upset someone wants the food they paid for while simultaneously stuffing your nasty face with the same food you’re consuming for free. She needs a lesson in humility and an attitude adjustment to say the least.
Atmosphere: 1
Food: 4
Service: 2
Tyler Reynolds
I saw my order sitting on the counter and waited a while for it to be handed to me then when I finally got one of the employees to make eye contact with I asked her to hand me my order and she wanted to get and attitude with me
Dre Mccomb
Food was good and everything was as I ordered it. No complaints here
Atmosphere: 4
Food: 4
Service: 5
Jay Breyer
The $7 luxe box is a great buy and delicious!
Atmosphere: 3
Food: 5
Service: 5
Sophia Rodriguez
Best freaking Taco Bell EVER!!! i came here super hangry at 1 am and oh my goodness bless the person who made my burrito! I LOVE U TACO BELL🥰
Zachary Bennett
Ordering off of the screen sucks! Worst fast food experience I've been through.
Overall I had always had a great experience here whether pickup or delivery. Seems to have an issue at night since adding the window to side of building. No real sense of urgency since they cut the drive thru at night. You can sit and wait. Really bad idea when it rains.
Jeffrey Lee
Phabian is awesome! Showed up late after the lobby was closed in a tall service van and couldn’t fit in the drive thru. Phabian and other crew members saw me and stopped me from leaving and took my order at the door. Really appreciate this crew and can’t thank them enough for making sure I don’t go hungry on this late night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Evangelene Bell
This is ridiculous….. No customer service at all….. got to use a machine to order your food….
Atmosphere: 1
Food: 2
Service: 1
Jessi Engelbach
We have a taco bell closer to our house, but always choose to drive a little farther to visit this location. Food and service is always 100% fantastic. It has been this way for years!
How difficult is it to give someone the correct order
Atmosphere: 1
Food: 1
Service: 1
My wife ordered three soft shell taco supreme with NO LETTUCE and NO TOMATOES........ it came out with no sour cream also but I had already pulled off so we couldn't go inside to get it corrected.
Aside from that everything else was fine!
Atmosphere: 5
Food: 5
Service: 4
Awful! Ordered a chalupa and all i got was lettuce! Paid $5 for lettuce. I will never go back here. Pathetic rip off.
Atmosphere: 1
Food: 1
Service: 1
Girl working at drive thru was rude today. I went thru about 2:40pm today (Thursday. Oct. 16) on Lake Joy Rd. She was extremely short with her answers and rolled her eyes at me when I asked a question and the 2nd time I asked a question, she did not answer me. She was mumbling in her reply when I asked her what her name was but she said something like Kayli’s or Kaylee. I know it is hard to find good help these days but she should be hidden away in the kitchen where she can have no interaction with customers who are spending their hard earned money at your business. People like her make me not want to go back there. Management should be careful because Popeyes across the street practically went out of business because of the way they treated their customers.
Atmosphere: 1
Food: 3
Service: 1
I usually never have issues with this location. But today, I decided to walk in to get my order instead of using the drive-thru because it was a rather large order. There was a disgustingly rude woman on the make line when I came back in immediately from my car because my 12 pack of Cinnabon delights were missing. Saddest part was, she never said anything DIRECTLY to me… she just talked crap to the other employee that asked if they could make the order for me. She kept saying she needed to “see a receipt” and grudgingly named MY order as if I hadn’t paid for it. Then I watched her pop one into her mouth on the make line with the same gloves she just made my food with and continued to use as I walked out. Imagine being upset someone wants the food they paid for while simultaneously stuffing your nasty face with the same food you’re consuming for free. She needs a lesson in humility and an attitude adjustment to say the least.
Atmosphere: 1
Food: 4
Service: 2
I saw my order sitting on the counter and waited a while for it to be handed to me then when I finally got one of the employees to make eye contact with I asked her to hand me my order and she wanted to get and attitude with me
Food was good and everything was as I ordered it. No complaints here
Atmosphere: 4
Food: 4
Service: 5
The $7 luxe box is a great buy and delicious!
Atmosphere: 3
Food: 5
Service: 5
Best freaking Taco Bell EVER!!! i came here super hangry at 1 am and oh my goodness bless the person who made my burrito! I LOVE U TACO BELL🥰
Ordering off of the screen sucks! Worst fast food experience I've been through.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They dgaf after midnight. Expect a long wait.
Overall I had always had a great experience here whether pickup or delivery. Seems to have an issue at night since adding the window to side of building. No real sense of urgency since they cut the drive thru at night. You can sit and wait. Really bad idea when it rains.
Phabian is awesome! Showed up late after the lobby was closed in a tall service van and couldn’t fit in the drive thru. Phabian and other crew members saw me and stopped me from leaving and took my order at the door. Really appreciate this crew and can’t thank them enough for making sure I don’t go hungry on this late night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
This is ridiculous….. No customer service at all….. got to use a machine to order your food….
Atmosphere: 1
Food: 2
Service: 1
We have a taco bell closer to our house, but always choose to drive a little farther to visit this location. Food and service is always 100% fantastic. It has been this way for years!
Atmosphere: 5
Food: 5
Service: 5
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