First time to this place and said to the cashier. He just looked at me and continued to as I struggled to order. 2 orders of fries,only one cup in the bag. No ketchup offered when I asked they said they were out and saving what they had for burgers. Sunday afternoon, 4 pm. I insisted upon ketchup with fries,received a half filled small plastic of ketchup with all the staff and then customers staring at me. Not wro g to expect ketchup with fries. You can keep your too expensive food,fries and ketchup. Ill likely never return.
Atmosphere: 2
Food: 4
Service: 1
Alexander Clarke
The food is what you go to a Five Guys for, and this location disappoints. The fries were soggy and the burger was overcooked. For what they charge, this should not be happening. We’ve been here before and it was fine, but now it’s gone downhill.
Atmosphere: 3
Food: 2
Service: 5
Glenard Sales
The amount of fries they serve is way less than before
Not paying attention to customers orders
Atmosphere: 3
Food: 2
Service: 1
Phillip Hansen
As any other Five Guys but there wasn’t any peanuts.🥜
Atmosphere: 5
Food: 5
Service: 5
evlynn
10/10 no notes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Mushrooms
Karen Perrin
Good Burgers, Hot Dogs and Milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Teihoarii Terangahau
Nothing special, service is horrible. Nobody smiles and says thank you back. Hospitality is everywhere but this place. My first and last time at five guys. I’m very disappointed. Please do better!
Atmosphere: 1
Food: 1
Service: 1
Pierre Daguzan
So apparently you can not get grilled onion on your burger any more and you can not ask for a cup water they charge $4 for a cup of water or you have to buy a bottle for $3.49. I will go to teddy’s burger next time I strongly suggest to avoid that place
Atmosphere: 1
Food: 1
Service: 1
Lsu
Absolutely horrible job for such a great brand. This specific store is a joke. The fries were neither hot nor crispy. The burgers were so sloppily dressed and put together they almost fell apart. Will have to wait til I get back to the mainland to have proper five guys
Top five guys Awesome schlotziger burger Clean store
A bit to much juice in the burger
Atmosphere: 4
Food: 5
Service: 5
Alana M
We’ve been coming here on lazy days (at least 3 times a month) for 3 years now and our order is wrong every single time. It doesn’t matter if we order online or in person, we order the same burger every time and there’s always something missing. The staff is very kind and the service is quick enough but always check your food before you leave.
Edit: 2 months later and I never learn. Maybe the staff hates sauce mixing? Maybe there’s a policy that only allows them to order a single bottle of barbecue sauce a week? Can’t think of any reasonable explanation that I order my go-to mayo and barbecue sauce every time and they give me an eyedropper full (and that’s IF they remember it).
Great staff and quick turn around
Atmosphere: 5
Food: 5
Service: 5
First time to this place and said to the cashier. He just looked at me and continued to as I struggled to order. 2 orders of fries,only one cup in the bag. No ketchup offered when I asked they said they were out and saving what they had for burgers. Sunday afternoon, 4 pm. I insisted upon ketchup with fries,received a half filled small plastic of ketchup with all the staff and then customers staring at me. Not wro g to expect ketchup with fries. You can keep your too expensive food,fries and ketchup. Ill likely never return.
Atmosphere: 2
Food: 4
Service: 1
The food is what you go to a Five Guys for, and this location disappoints. The fries were soggy and the burger was overcooked. For what they charge, this should not be happening. We’ve been here before and it was fine, but now it’s gone downhill.
Atmosphere: 3
Food: 2
Service: 5
The amount of fries they serve is way less than before
Not paying attention to customers orders
Atmosphere: 3
Food: 2
Service: 1
As any other Five Guys but there wasn’t any peanuts.🥜
Atmosphere: 5
Food: 5
Service: 5
10/10 no notes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Mushrooms
Good Burgers, Hot Dogs and Milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Nothing special, service is horrible. Nobody smiles and says thank you back. Hospitality is everywhere but this place. My first and last time at five guys. I’m very disappointed. Please do better!
Atmosphere: 1
Food: 1
Service: 1
So apparently you can not get grilled onion on your burger any more and you can not ask for a cup water they charge $4 for a cup of water or you have to buy a bottle for $3.49. I will go to teddy’s burger next time I strongly suggest to avoid that place
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible job for such a great brand. This specific store is a joke. The fries were neither hot nor crispy. The burgers were so sloppily dressed and put together they almost fell apart. Will have to wait til I get back to the mainland to have proper five guys
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Top five guys
Awesome schlotziger burger
Clean store
A bit to much juice in the burger
Atmosphere: 4
Food: 5
Service: 5
We’ve been coming here on lazy days (at least 3 times a month) for 3 years now and our order is wrong every single time. It doesn’t matter if we order online or in person, we order the same burger every time and there’s always something missing. The staff is very kind and the service is quick enough but always check your food before you leave.
Edit: 2 months later and I never learn. Maybe the staff hates sauce mixing? Maybe there’s a policy that only allows them to order a single bottle of barbecue sauce a week? Can’t think of any reasonable explanation that I order my go-to mayo and barbecue sauce every time and they give me an eyedropper full (and that’s IF they remember it).
Food: 3
Service: 4
Bless 🐐
Atmosphere: 5
Food: 5
Service: 5
Closest thing to In-N-Out
Atmosphere: 5
Food: 5
Service: 5
Always great food. Terrible for you but great!
Atmosphere: 3
Food: 5
Service: 4
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