Five Guys

98-1005 Moanalua Rd, Aiea
(808) 488-4442

Recent Reviews

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Pierre Daguzan

So apparently you can not get grilled onion on your burger any more and you can not ask for a cup water they charge $4 for a cup of water or you have to buy a bottle for $3.49. I will go to teddy’s burger next time I strongly suggest to avoid that place

Atmosphere: 1

Food: 1

Service: 1

Lsu

Absolutely horrible job for such a great brand. This specific store is a joke. The fries were neither hot nor crispy. The burgers were so sloppily dressed and put together they almost fell apart. Will have to wait til I get back to the mainland to have proper five guys

Atmosphere: 3

Food: 1

Service: 3

A S

Top five guys
Awesome schlotziger burger
Clean store

A bit to much juice in the burger

Atmosphere: 4

Food: 5

Service: 5

Alana M

We’ve been coming here on lazy days (at least 3 times a month) for 3 years now and our order is wrong every single time. It doesn’t matter if we order online or in person, we order the same burger every time and there’s always something missing. The staff is very kind and the service is quick enough but always check your food before you leave.

Edit: 2 months later and I never learn. Maybe the staff hates sauce mixing? Maybe there’s a policy that only allows them to order a single bottle of barbecue sauce a week? Can’t think of any reasonable explanation that I order my go-to mayo and barbecue sauce every time and they give me an eyedropper full (and that’s IF they remember it).

Food: 3

Service: 4

BB Beats

Bless 🐐

Atmosphere: 5

Food: 5

Service: 5

Sergio E

Closest thing to In-N-Out

Atmosphere: 5

Food: 5

Service: 5

James

Always great food. Terrible for you but great!

Atmosphere: 3

Food: 5

Service: 4

Sara Lambert

I very unfortunately placed an order at this location from Pennsylvania. Clearly a mistake of my own. After waiting 6 hours (due to the time difference) I called to cancel the order and the Assistant General Manager was so kind and understanding. To be fair, I can’t speak for this locations food or atmosphere, but I can say the service was quality!

Service: 5

John Good

This restaurant's service is slow. I'm not inpatient. This restaurant's service is slow. There are a number of US burger restaurant chains that serve burgers and french fries fresh but are organized to get customers their order faster. In this store, the wait is long, the product is sloppy, the price is high for what is served, and the dinning area is freezing cold with no where to go to get relief from the cold except to step outside the restaurant. If the restaurant makes an error preparing an order, the patron is stuck back in the same slow process to get their meal prepared correctly. We will never return to this restaurant.

Atmosphere: 1

Food: 4

Service: 1

Jabez Medina

The cajun fries were scrumptiously umptious. And my little bacon burger was very yummy😋

Atmosphere: 5

Food: 4

Service: 5

Abbey Abraham

The burgers were really good and worth it for the price.

Atmosphere: 5

Food: 5

Service: 5

Susan Crowe

Standard five guys. As always, they handle food allergies very well!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Five Guys Style

Mahea R

Tables were dirty, staff was not very friendly and the line staff were to busy talking n joking amongst each other to clean or help anyone. Tables were dirty and manager was sitting in dining area watching. Had to.ask for napkins to clean the table. Food was good but made poorly my burger was so sloppy and fries were not cajun flavored like normal. Will try again another time to update.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Five Guys Style, Sauce

manic108

Burger was good and the fries were too salty to eat.

Atmosphere: 3

Food: 3

Service: 4

Andrew Stark

My wife and I came here for milkshakes and fries tonight. The milkshake machine was down which was unfortunate but understandable. However what we were not expecting was the cock roaches in my wife’s fries. DISGUSTING!!!!

Food: 1

Service: 3

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