Food and service are always great! Me and my family come here often and we always leave satisfied and full!
Atmosphere: 5
Food: 5
Service: 5
Lucianshade
Got to the bottom of the pot of broth to find a head of a roach floating around inside. Instantly wanted to throw up
Alex Valentine
This place was so overpriced and such a letdown. It was over eighty dollars just for 2 people. The food was very bland and not good. Also, they add-on a 15% automatic gratuity when you're not even being served by humans. You cook the food yourself so there is literally no service. We will not be back. I could have made a better hot pot at home and I will do that next time. Such a letdown. They also need a health inspection. Their floors were covered in old food and nastiness. My baby dropped her toy in the floor under the seat, and it was so gross in the floor that I didn't even want to touch it, so we just left it. I've never seen such gross floor in a restaurant 🤢🤢
Atmosphere: 2
Food: 1
Service: 1
Rebecca Deville
This place was horrible. A complete waste of money. They add on a 15% service fee for just 2 people. Usually that's for 6+ people. Absolutely ridiculous when you aren't receiving any service. You cook the food and serve yourself. I'll never be back. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Alex Deville
So disappointed in this place. Tried it for the first time and everything was so bland. Also, they add on a 15%service charge for 2 people when you aren't receiving any service. All they do is bring you a pot and you cook and serve yourself. Cup ramen would have been better. I'll never go here again. Waste of money! $80+ for just 2 people. 🙄
Atmosphere: 2
Food: 1
Service: 1
E2dW F
Be careful with this place they over charge my card afterwards it’s wasn’t the same price when I checked in the restaurant
Service: 1
Joeffrey Aguilar
Hate this place, went with my gf only two us and was FOR SOME REASON THERES A SERVICE CHARGE FOR TWO PEOPLE? 15% service charge when all they did was bring over two pots, two sodas, and asked what meat we wanted. Crazy that most things there were given via the machine they have. Usually I thought places charges a service charge for 6+. People but over here they charge you for two people too which is stupid of them. Not to mention that the service was horrible. Never eating her ever again, all a bunch of clowns and greedy people.
Dwayne Salima
Saw a dead bug on the baby corn, and noticed mold on the pumpkin after I already put some in the soup. Mgr said sorry but wouldn't change the soup or give us any kind of discount. We will never go back there again.
Atmosphere: 1
Food: 1
Service: 1
妍
The service was horrible, the worst one out of all the restaurants I’ve been to. I walked in with my family they looked at us then walked away, we have to talk to one of them for them to give us a seat. We had five people but they only give us 4 pieces of napkins, we ate the half way and my pot dried out, they saw it and had to ask if I wanted to add more water. What kind of stupid question was that? One of our pot even burnt. Worst experience I’ve ever had. We were forced to pay the tips of 38 dollars, not worth it at all.
Atmosphere: 2
Food: 3
Service: 1
Princess V. Lopez
I began to feel sick just when we started eating and I ended up not eating. I asked if I could pay partial since I had maybe 4 spoons of food. They are so greedy and charged me full price. Never going back.
I had the lamb and pork meats with the plain original broth. The meat selections were fresh, especially the lamb, which had a rich flavor that paired perfectly with the simplicity of the broth. The original broth was light but flavorful enough to let the meats shine, creating a great base to build on with sauces and vegetables. It was a satisfying, no-fuss experience that hit the spot for a cozy, comforting meal.
Wheelchair accessibility: Careful when the mall closes where you park to get here.
Atmosphere: 5
Food: 5
Service: 5
Kyung O
Me and my families hot pot spot and we love it ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Soup, Spring Roll, Gyoza, Chicken Wings, French Fries, Soup Elements
Austin Pontius
Really great food! Usually not a long wait. Keep in mind that if you have more than 4 people in your party that you will have to sit at different tables. Other than that this is a nice place to eat at!
Food and service are always great! Me and my family come here often and we always leave satisfied and full!
Atmosphere: 5
Food: 5
Service: 5
Got to the bottom of the pot of broth to find a head of a roach floating around inside. Instantly wanted to throw up
This place was so overpriced and such a letdown. It was over eighty dollars just for 2 people. The food was very bland and not good. Also, they add-on a 15% automatic gratuity when you're not even being served by humans. You cook the food yourself so there is literally no service. We will not be back. I could have made a better hot pot at home and I will do that next time. Such a letdown. They also need a health inspection. Their floors were covered in old food and nastiness. My baby dropped her toy in the floor under the seat, and it was so gross in the floor that I didn't even want to touch it, so we just left it. I've never seen such gross floor in a restaurant 🤢🤢
Atmosphere: 2
Food: 1
Service: 1
This place was horrible. A complete waste of money. They add on a 15% service fee for just 2 people. Usually that's for 6+ people. Absolutely ridiculous when you aren't receiving any service. You cook the food and serve yourself. I'll never be back. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
So disappointed in this place. Tried it for the first time and everything was so bland. Also, they add on a 15%service charge for 2 people when you aren't receiving any service. All they do is bring you a pot and you cook and serve yourself. Cup ramen would have been better. I'll never go here again. Waste of money! $80+ for just 2 people. 🙄
Atmosphere: 2
Food: 1
Service: 1
Be careful with this place they over charge my card afterwards it’s wasn’t the same price when I checked in the restaurant
Service: 1
Hate this place, went with my gf only two us and was FOR SOME REASON THERES A SERVICE CHARGE FOR TWO PEOPLE? 15% service charge when all they did was bring over two pots, two sodas, and asked what meat we wanted. Crazy that most things there were given via the machine they have. Usually I thought places charges a service charge for 6+. People but over here they charge you for two people too which is stupid of them. Not to mention that the service was horrible. Never eating her ever again, all a bunch of clowns and greedy people.
Saw a dead bug on the baby corn, and noticed mold on the pumpkin after I already put some in the soup. Mgr said sorry but wouldn't change the soup or give us any kind of discount. We will never go back there again.
Atmosphere: 1
Food: 1
Service: 1
The service was horrible, the worst one out of all the restaurants I’ve been to. I walked in with my family they looked at us then walked away, we have to talk to one of them for them to give us a seat. We had five people but they only give us 4 pieces of napkins, we ate the half way and my pot dried out, they saw it and had to ask if I wanted to add more water. What kind of stupid question was that? One of our pot even burnt. Worst experience I’ve ever had. We were forced to pay the tips of 38 dollars, not worth it at all.
Atmosphere: 2
Food: 3
Service: 1
I began to feel sick just when we started eating and I ended up not eating. I asked if I could pay partial since I had maybe 4 spoons of food. They are so greedy and charged me full price. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious food ?
For sure we come back.
Atmosphere: 5
Food: 5
Service: 5
I had the lamb and pork meats with the plain original broth. The meat selections were fresh, especially the lamb, which had a rich flavor that paired perfectly with the simplicity of the broth. The original broth was light but flavorful enough to let the meats shine, creating a great base to build on with sauces and vegetables. It was a satisfying, no-fuss experience that hit the spot for a cozy, comforting meal.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gyoza, Soup Elements, Sesame Sauce
Delicious! Lots of options!
Edit: they have a reward program!!
Wheelchair accessibility: Careful when the mall closes where you park to get here.
Atmosphere: 5
Food: 5
Service: 5
Me and my families hot pot spot and we love it ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Soup, Spring Roll, Gyoza, Chicken Wings, French Fries, Soup Elements
Really great food! Usually not a long wait. Keep in mind that if you have more than 4 people in your party that you will have to sit at different tables. Other than that this is a nice place to eat at!
Atmosphere: 4
Food: 5
Service: 5
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