Terrible Terrible Terrible customer service! Older lady couldn’t even hear me properly to take my order the 4x I repeated it. Then she proceeded to overcharge me for something I didn’t ask for. I returned back to the store to refund the meal and she argued with me the entire time with a ridiculous attitude. Dont bother coming here!!
Atmosphere: 1
Food: 1
Service: 1
Deseree Wilson
If I could give them zero stars I would. I ordered 2 piece meal. I asked for two thighs, they gave me a thigh and a breast. I told them and they took it back and took the chicken I touch and put it back on the rack with the other chicken. Not knowing if my hands were clean or not. It makes me wonder how many times they have done this. Then I ask for fresh fires they gave me old fires and the lady to the other person " I told you she wanted fresh fires and that I would notice". Then when I asked for a remake for my fires she told me that they turn off their fryer an hour early before they closed. I told her why is she lying then she went to drop my old fries in the fryer then took it out mixed it with the old fires. After that I was like can I just get my money back. This place is nasty as hell never again. ZERO STARS
Jennifer Ostler
Rude. Unpleasant.
Atmosphere: 1
Food: 3
Service: 1
Kevin Johnson
I'm mystified about all the negative reviews by other customers here, as my experience at this location 2 days ago was fine. The service was as prompt and friendly as usual, the atmosphere was clean and inviting (with no screaming, annoying brats running around in it like the average Mcdonald's), and the food was as delicious as ever. And KFC still has the best, sweetest fruit punch of any resturaunt I've ever tasted besides Zippy's (what a relief it was to have that to drink during my customary endless wait for a bus to get back home, on a blazing hot afternoon!). I almost wonder if most of the bizaare complaints on this site are from rival resturaunts just making up grievances, because I've been coming to this KFC resturaunt dozens of times over the years and never had any problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Ysa Zara (iN ZAiNE)
I asked for Chicken Tenders, they gave me bone-in chicken. Lady was not very friendly and she looked like she was gonna get mad if I was gonna ask to return so we just ate what we got instead.
Atmosphere: 2
Food: 1
Service: 2
Alonso
Worse KFC I’ve ever been to. Fries and chicken were dry and they also messed up my order and gave me chicken strips instead of normal chicken. Customer service was horrible.
Atmosphere: 1
Food: 1
Service: 1
Maria Hernandez
We had very bad customer service. We walked in to order our food, and the employee (i think she was a manager) in the front was rude to a customer who couldn't find his receipt. She never once asked how she could help us she helped about 5 cars in the drive thru and never once agnoliged our presence. We just walked out of there! If she was a manager, she definitely needs to work on her customer service skills.
Matty80822
i asked for spicy chicken sandwich no pickles, he says is that all? i say yes, but i say again no pickles, to make sure the dude heard me. of course it has pickles in it. seriously?
Atmosphere: 4
Food: 4
Service: 1
Judy Koch
Disappointed drove 15 miles to get tough dried out refried chicken.
Atmosphere: 2
Food: 1
Service: 3
Yolande Fong
Freshly made Famous Bowl and Saucy Nuggets tossed with spicy Sriracha sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, 10 PC Saucy Nuggets
Fast food restaurants have the impression that they are always crowded, but I was lucky to be able to order smoothly at a time when there were no customers. The tender chicken meal set was delicious!
Atmosphere: 4
Food: 4
Service: 5
Constance M. M. Williams
Staff was very friendly, and explained process for ordering wings, which had changed since my last visit Pre-COVID.
Atmosphere: 4
Food: 4
Service: 5
Shane
Woman at the window is unfriendly, doesn't speak clearly or in full sentences, doesn't repeat the order, doesn't ask if the order of complete or if more is coming, gets the order wrong, and charges extra for a water instead of a soda. And the chicken is the worst of any KFC I've been to. Trash experience.
Atmosphere: 1
Food: 2
Service: 1
Ali Marie
Tried to pick an order around 7pm Sunday. Dining room was already locked, and drive through intercom was broken, so had to wait twice as long in drive thru line.
Atmosphere: 1
Food: 1
Service: 1
Janell Cadiente
My money was short change back, I had turned my car around to tell the cashier, and he did not give me the right change back. Not good. Always make sure the money is correct when given to customers. It was very slow that day.
Terrible Terrible Terrible customer service! Older lady couldn’t even hear me properly to take my order the 4x I repeated it. Then she proceeded to overcharge me for something I didn’t ask for. I returned back to the store to refund the meal and she argued with me the entire time with a ridiculous attitude. Dont bother coming here!!
Atmosphere: 1
Food: 1
Service: 1
If I could give them zero stars I would. I ordered 2 piece meal. I asked for two thighs, they gave me a thigh and a breast. I told them and they took it back and took the chicken I touch and put it back on the rack with the other chicken. Not knowing if my hands were clean or not. It makes me wonder how many times they have done this. Then I ask for fresh fires they gave me old fires and the lady to the other person " I told you she wanted fresh fires and that I would notice". Then when I asked for a remake for my fires she told me that they turn off their fryer an hour early before they closed. I told her why is she lying then she went to drop my old fries in the fryer then took it out mixed it with the old fires. After that I was like can I just get my money back. This place is nasty as hell never again. ZERO STARS
Rude. Unpleasant.
Atmosphere: 1
Food: 3
Service: 1
I'm mystified about all the negative reviews by other customers here, as my experience at this location 2 days ago was fine. The service was as prompt and friendly as usual, the atmosphere was clean and inviting (with no screaming, annoying brats running around in it like the average Mcdonald's), and the food was as delicious as ever. And KFC still has the best, sweetest fruit punch of any resturaunt I've ever tasted besides Zippy's (what a relief it was to have that to drink during my customary endless wait for a bus to get back home, on a blazing hot afternoon!). I almost wonder if most of the bizaare complaints on this site are from rival resturaunts just making up grievances, because I've been coming to this KFC resturaunt dozens of times over the years and never had any problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I asked for Chicken Tenders, they gave me bone-in chicken. Lady was not very friendly and she looked like she was gonna get mad if I was gonna ask to return so we just ate what we got instead.
Atmosphere: 2
Food: 1
Service: 2
Worse KFC I’ve ever been to. Fries and chicken were dry and they also messed up my order and gave me chicken strips instead of normal chicken. Customer service was horrible.
Atmosphere: 1
Food: 1
Service: 1
We had very bad customer service.
We walked in to order our food, and the employee (i think she was a manager) in the front was rude to a customer who couldn't find his receipt.
She never once asked how she could help us she helped about 5 cars in the drive thru and never once agnoliged our presence.
We just walked out of there! If she was a manager, she definitely needs to work on her customer service skills.
i asked for spicy chicken sandwich no pickles, he says is that all? i say yes, but i say again no pickles, to make sure the dude heard me. of course it has pickles in it. seriously?
Atmosphere: 4
Food: 4
Service: 1
Disappointed drove 15 miles to get tough dried out refried chicken.
Atmosphere: 2
Food: 1
Service: 3
Freshly made Famous Bowl and Saucy Nuggets tossed with spicy Sriracha sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, 10 PC Saucy Nuggets
Restaurantji Recommends
Fast food restaurants have the impression that they are always crowded, but I was lucky to be able to order smoothly at a time when there were no customers. The tender chicken meal set was delicious!
Atmosphere: 4
Food: 4
Service: 5
Staff was very friendly, and explained process for ordering wings, which had changed since my last visit Pre-COVID.
Atmosphere: 4
Food: 4
Service: 5
Woman at the window is unfriendly, doesn't speak clearly or in full sentences, doesn't repeat the order, doesn't ask if the order of complete or if more is coming, gets the order wrong, and charges extra for a water instead of a soda. And the chicken is the worst of any KFC I've been to. Trash experience.
Atmosphere: 1
Food: 2
Service: 1
Tried to pick an order around 7pm Sunday. Dining room was already locked, and drive through intercom was broken, so had to wait twice as long in drive thru line.
Atmosphere: 1
Food: 1
Service: 1
My money was short change back, I had turned my car around to tell the cashier, and he did not give me the right change back. Not good. Always make sure the money is correct when given to customers. It was very slow that day.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
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