Pieology Pizzeria Aiea / Pearl Ridge Mall

Food was good. PieRise or Thin were great. Love the brush of olive oil atop and the cornmeal underneath. The young people working were friendly, efficient, accommodating, and patient. The dining area needed cleaning...a lot. Should be done every 15 minutes with the volume they were doing.

Order a vegan pizza and it ended up having cheese on it. I am allergic to dairy so it caused me to have an allergic reaction. This should never happen especially as they offer so many vegan/gluten free options. I am very disappointed in Pieology. I’m always excited to find a place that offers vegan options and this is NOT one!

Worst service I ever had before. I ordered 2 pizzas and one of my pizzas were wrong and I was trying to call them yesterday nobody answers it goes straight to voicemail and I called almost like 15 times. But I didn’t have time to go back because I had to go work already and the pizza was for the family too. I left a message nobody calls back and a text message popped up asking to leave a review and I already left a bad review for them. It says it will go to management and I doubt it, what makes sense on having phone when they don’t answer. I was upset because I couldn’t eat anything since it was the wrong pizza so I just had to get a snack on the way to work.

This place has not improved. Our mobile app order still has not been filled in 45 minutes. At least the air conditioner is working again. Only one more use on our Pieology gift card left. Hooray.

Horrible service… Burned the pizza and wings end up in the floor… might as well burn the business cause of careless service..

I ordered vegan pizzas and received it an hour after it said it would be ready online. Someone who ordered in person received their pizza before I did. I was given a pizza that had real cheese on it. It was someone else's order. The response to this was to keep making the pizzas and then hand me my actual pizzas. I feel like a better reaction to this would have been an apology and refund.

All that being said, they do have great options for vegans.

The Chipotle of Pizza but it is very good pizza

Delicious pizzas. Service is usually great but had to take away a star for service in Kaneohe for one of the preparers.

We always come to this pieology and the pizza is always a hit. The service is absolutely horrible. All of the workers looked miserable and did not want to serve any of us. We came in at 9pm and by the time we got help it was 9:35pm. We asked if they were closing soon because they were packing up everything but online it said they closed at 10:45pm. I came with my mom and it took a lot of me not to go off on this young girl who was clearly giving attitude to her.

Good pizza that you build for the price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Pizza

Was really disappointed on how long it took for us to get our pies. When we did received them they had spent a little too much time in the oven. We spent our entire lunch break ordering and waiting for our pie and the store didn’t appear to be all that busy.

Atmosphere: 3

Food: 3

Service: 3

Food was good and made fresh. Service was a little slow, but staff was nice.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Custom Made Pizza, Build Your Own Pizza

Bad service. My take out order was ready on the counter for five minutes. Another customer came up and said they didn’t get their calzone, so they gave him mine and asked me to wait after I called the cashier out. Asked for a refund, will never come back to this location.

Service: 1

Excellent pizza and pizza related foods. All food is made to order. Soda, water, juices, and beer available. Desert items are Desert pizzas and cookies. Non-dairy cheese available for pizzas. Ample parking. Fast service, decent amount of seating. Been here a few times, will come back!

Dietary restrictions: Non-dairy milk available.

Parking: Parking can be tight on Friday and/or Saturday nights.

Kid-friendliness: Kids menu available.

Wheelchair accessibility: Ramp from parking lot to building, double doors into store and handicappable tables.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Made Pizza, Build Your Own Pizza

Pizza was ok. Very disappointed when they said they’ve been out of onions and kalua pig for days. 2 items we wanted on our pizzas.

Atmosphere: 4

Food: 3

Service: 4