Fairwood Drive Inn & Pho 27

It was Saturday night. I tried to call for pickup, but the phone was busy for a long time, so I went down. I ordered a mini plate. The cashier said they have a special on the regular plate, so I ordered the regular plate instead. The food was very good. Thank you!

Order to stir fry vegetable noodle small

Food: 5

Service: 5

Very Disappointed, I think this place is going downhill. I had the four piece spring rolls. It didn’t come with any fresh lettuce, cucumbers, carrots just the dipping sauce that tasted like pure fish sauce. The spring rolls itself tasted old like it was frozen with the date being expired. The oil they used seemed like it has never been changed with a rancid smell, I actually threw the food away for safety reasons. Paying $13.95 was not worth it. I definitely will never go back again…

Atmosphere: 1

Food: 1

Service: 1

Unbelievably bad customer service

Atmosphere: 1

Food: 1

Service: 1

The worst food I think I've ever had on the island. It all tastes the same, like the frying oil has not been changed in 10 years. Even the pho tastes like the nasty spring rolls.

I recommend anywhere but here!!!

Atmosphere: 1

First off the prices they advertise on their website are not accurate or up to date. Ordered a lunch special - on website it says 15.95. However, the paper menu says 18.95. So seems like a false advertisement to me.
Called in the order the woman was very cold and not customer service friendly AT ALL.
Get there to pick it up & the lady at the front didn’t speak one word. Just rude. No need to be in customer service if your life is so miserable.

Now, for the food. The beef and broccoli SAUCE was decent. The meat seemed like mystery meat, but it wasn’t beef or it wasn’t a GOOD quality of beef at all. Immediately spit it out. Honey chicken was fine. And the char siu was bland and dry. Menu also advertises Mac salad - I received three scoops of rice.

I wouldn’t dare recommend this place to a soul.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Honey Garlic Chicken, Char Siu

Been a fan but not any more!! Price hike never kept quality, feeling like eating a garbage ….. so long forever

Atmosphere: 3

Food: 1

Service: 3

Been a fan but not any more!! Price hike never kept quality, feeling like eating a garbage ….. so long forever

Atmosphere: 3

Food: 1

Service: 3

Order the mix plate which supposed to consist of chicken Katsu, hamburger steak and char siu but when I got home there was only katsu and hamburger steak no char siu

Atmosphere: 4

Food: 4

Service: 4

Hungry around the Kaimuki center? Don’t sweat it, because this restaurant is the best. I had their signature local boy plate with a side of honey garlic chicken was so good that I’ll be coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Local Boy, Honey Garlic Chicken

Fairwood is my favorite place. I always get the Lunch special. Good portions and awesome food.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Char Siu, Local Boy, Honey Garlic Chicken, Fried Rice

I ordered the Local Boy for my boyfriend and Mix Plate for myself and we were both really disappointed with our meals. The rice was all mushy and tasted like paste! Yuck! The chicken katsu had a weird taste and the gravy on the hamburger steak was junk too. I expected a little bit better quality for paying almost $40 for 2 plate lunches. It was my first time eating here and after that experience definitely my last ?

Atmosphere: 2

Food: 2

Service: 3

Ordered takeout. The Rice Noodle with BBQ Pork was yummy. The Honey Garlic Chicken was okay, it sounded better than it was and I'm wondering if it would taste better if we ate there.

Food: 4

Service: 5

Recommended dishes: Lemon Grass Chicken over Noodles

Never ate at Pho 27, this review is for the Fairwood side of the restaurant. The service is pretty good and the price is fair for the amount of food you get. The food for the most part isn't very good. The only dishes that I've been satisfied with were the Minute Chicken Cake Noodle and the Shrimp/Fish tempuras. Their spring rolls and gau gee had a sort of metallic taste to them. Chicken katsu and fried fish had a dusty texture in the breading. Char siu and teri beef were pretty bland tasting. And their signature Honey Garlic Chicken was too sweet and soggy.

A lot of great choices to pick. The food is good little pricey. But place to eat.

Atmosphere: 3

Food: 4

Service: 4