Magnolia Ice Cream & Treats

This is our go-to spot for ice cream whenever we're in Waikiki. During our 8-day trip, we ended up going 4 times… one time, we left due to the employees being on break. (More on that later.). Our favorite flavors are ube, coffee, cheesecake, and pandan. So good!!

On our third visit, we tried the ube with cookies and cream. It was tasty, but I felt the cookies and cream flavor overpowered the ube a bit. If you like the cookie flavor more than the ube, try this!! The two younger employees who work there are always friendly, helpful, and welcoming.

That said, it seemed like the shop was a bit understaffed. There was often only one employee working the front despite moderate to heavy customer traffic. We also noticed a few occasions when a sign indicated the staff was on break, so the store was temporarily closed. At one point, I counted at least 10 potential customers passing by and tugging on the locked door in less than 5 minutes… that could’ve been more money for the business.

Otherwise, great ice cream and satisfactory customer service!
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This place is a go to for a tasty Halo halo dessert well known in the Philippines.

Lacks Ohana Spirit: very long wait & staff can work on being friendlier. it felt very awkward to be skipped and not acknowledged at any point in the process, staff also didn’t know what snow cap was which is weird in Hawaii. The shave ice was good in taste and presentation. Good prices too.

Great place for ice cream and dessert especially Halo Halo. Staff are friendly and go during happy hour if you want good price.

2 years ago, I didn’t give this restaurant a good review. Yesterday, after arriving from Canada, I went to Marketplace Waikiki looking for dessert and noticed Magnolia’s happy hour halo-halo. I decided to give it another try, and I’m glad I did.
My order looked exactly like the picture on the sign/menu display, which made me very happy. It was super delicious even with no leche flan, not overly sweet, and all the ingredients tasted fresh. Definitely a much better experience this time!

As everyone says the ube was great. But try the macadamia nut, amazing.

I had the Classic Mahalo Halo. Solid ok. I’ve had Halo Halo before that were better so I wouldn’t stop here again.

Awesome halo-halo when place is not closed for break. Came back 3 times at 1130am, 230pm and 5pm. All 3 times I came back there was a sign that said be back in 15mins. Waited more than 15mins and still no one. Someone was is there but doors were locked. Frustrating and upset. Hire at least 2 people so you can have at least 1 person at all times during business hours.

Must visit ice cream shop. Never tasted so many different flavors of ice cream

Brings me back to my childhood with the mango and ube ice cream. Mais with cheese and buko pandan on the next visit. Service was good.

I love the quality of the Ube milkshakes. however, i live down the street and come to the market daily. there is a girl there (who wears two puff tails hairstyle) that has bad customer service, she literally looks miserable doesn't want to be there and one time i went to order with her she just gave me this look and i walked out, no ube for me that day. Now i see she has been there two days in a row, if she is not happy there why does she work there when there are other options in life?? the attitude is not very welcoming at all for tourists especially, and now I can't get the ube that makes my day because i'm avoiding interacting with her ): maybe i will order ahead when i see she is there.

Awesome place! My daughter and I enjoyed the mahalo halo with Ube ice cream top. Had to work it 🏋️off but totally worth it!

Love this place!! Me and my sister go all the time and it is so good😊 service and ice cream are amazing

Ice cream is good, shaved ice is good, customer service not so good you can tell she doesn't want to be here and doesn't care

I highly recommend it!