Late night pickup. Was fast and still hot although the chicken wrap was cool. Still good. Thanks for being open on the holiday.
Atmosphere: 4
Food: 4
Service: 4
Sam Chang
Missed all my sauces for multiple McNuggets order today. I called to try to bring it to their attention, but I keeps getting hung up. Also didn’t make the cheese burger plain per request.
Food: 1
Service: 1
Mira Rewein
Went to this McDonald’s & the worker Lilly has great service & is very nice. A+ for her
Atmosphere: 5
Food: 5
Service: 5
K Lau
Took an hour for the store to inform me that my delivery was cancelled.
Atmosphere: 1
Food: 1
Service: 1
Nice Person
🚨🚨Beware! I had a very unpleasant experience at this location. The staff member at the drive-thru was extremely rude and used offensive language directly toward me, even saying the F-word. She acted in a way that made it look like she wanted to spit in my face, which was shocking and unprofessional for someone in a McDonald’s uniform.
It’s surprising that corporate has not taken action, especially since a quick look at previous reviews shows this is not the first time this behavior has been mentioned. I will definitely be reporting this incident to McDonald’s corporate because this level of unprofessionalism is unacceptable.
I hope management addresses this immediately so future customers can have a respectful and professional experience.
Atmosphere: 1
Food: 1
Service: 1
Mr L
Horrible service
Josie Ing
Ordered a quick snack on the app. At 10:30 pm, I waited 20 minutes in the drive through. When I got to the order speaker, they didn't have my order even though it was on my phone and it was the correct location. No alternatives were offered. Just that I'd have to go online to get my money back. When I got to the window, the manager found my order. No apologies. Worst service I've ever received.
Atmosphere: 1
Food: 4
Service: 1
john n
Today I have bad experience at this McDonald's. The cashier was rude as ever. I requested a change of $1 bill. The bill was sticky, she gave me a attitude. I guest customer is not always right here. The other bad part is the hand dispenser is only for decoration. Because it was. Empty. And I could not wash my hand in the restroom. It was broken again
Atmosphere: 1
Food: 2
Service: 1
Makamae
It's fast. Often it's faster to go inside than sit in a long line at the drive thru.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Big Mac, Spam Rice \u0026 Egg, Mcchicken
Mark Vosti
The ice cream cones had chips out of the sides. A homeless man stood at the counter. Both bathrooms said out of order, then I watched an employee use a key to go in.
11:53 pm on a Satureday, it was extremely busy, and the wait time was long. However, the employees did a great job overall getting customers taken care of.
Atmosphere: 5
Food: 5
Service: 5
Hitomi Otagiri
I stopped by McDonald’s late at night to grab an ice cream cone. We ordered through the app, and when we got to the drive-thru, the lady on the intercom seemed like she was in a really bad mood. We heard her yelling at the customer in front of us, and when it was our turn, we gave her our mobile order codes and asked a quick question about the menu. She yelled, “I can’t hear you!” and told us to just move up the drive-thru.
The ice cream itself was good, like always, and I’m glad the machine was actually working (which is a plus!). But the attitude just left a sour note to end the night. Hopefully, it was just a rough shift and not the usual experience here.
Atmosphere: 3
Food: 4
Service: 1
Poerava Brodien
Well, the medium fries were good and about as large as large fries but cheaper. One out of two fountain drink machine was functioning. No ice. Thankfully the sodas were cold enough. The men's restroom were out of order. And the female restroom had no more Toilet Paper or handsoap. Not sure how the staff wash their hands before going back to work 🤔 For a busy McDonald's, the owner has its hands full.
Atmosphere: 2
Food: 4
Service: 3
brenden toyofuku
Way better customer service than kahala. Worth the couple extra minute drive to have our food fresh and treated like a customer should be. Also another big up is prices are a whole lot cheaper than kahala.
Atmosphere: 2
Food: 4
Service: 5
Ghost_
DO NOT order fries here. They charge the same amount as normal, but they only use the stupid little fry bags and the large fries are tiny and the same size as the old small fries.
Late night pickup. Was fast and still hot although the chicken wrap was cool. Still good. Thanks for being open on the holiday.
Atmosphere: 4
Food: 4
Service: 4
Missed all my sauces for multiple McNuggets order today. I called to try to bring it to their attention, but I keeps getting hung up. Also didn’t make the cheese burger plain per request.
Food: 1
Service: 1
Went to this McDonald’s & the worker Lilly has great service & is very nice. A+ for her
Atmosphere: 5
Food: 5
Service: 5
Took an hour for the store to inform me that my delivery was cancelled.
Atmosphere: 1
Food: 1
Service: 1
🚨🚨Beware! I had a very unpleasant experience at this location. The staff member at the drive-thru was extremely rude and used offensive language directly toward me, even saying the F-word. She acted in a way that made it look like she wanted to spit in my face, which was shocking and unprofessional for someone in a McDonald’s uniform.
It’s surprising that corporate has not taken action, especially since a quick look at previous reviews shows this is not the first time this behavior has been mentioned. I will definitely be reporting this incident to McDonald’s corporate because this level of unprofessionalism is unacceptable.
I hope management addresses this immediately so future customers can have a respectful and professional experience.
Atmosphere: 1
Food: 1
Service: 1
Horrible service
Ordered a quick snack on the app. At 10:30 pm, I waited 20 minutes in the drive through. When I got to the order speaker, they didn't have my order even though it was on my phone and it was the correct location. No alternatives were offered. Just that I'd have to go online to get my money back. When I got to the window, the manager found my order. No apologies. Worst service I've ever received.
Atmosphere: 1
Food: 4
Service: 1
Today I have bad experience at this McDonald's. The cashier was rude as ever. I requested a change of $1 bill. The bill was sticky, she gave me a attitude. I guest customer is not always right here. The other bad part is the hand dispenser is only for decoration. Because it was. Empty. And I could not wash my hand in the restroom. It was broken again
Atmosphere: 1
Food: 2
Service: 1
It's fast. Often it's faster to go inside than sit in a long line at the drive thru.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Big Mac, Spam Rice \u0026 Egg, Mcchicken
The ice cream cones had chips out of the sides. A homeless man stood at the counter. Both bathrooms said out of order, then I watched an employee use a key to go in.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
11:53 pm on a Satureday, it was extremely busy, and the wait time was long. However, the employees did a great job overall getting customers taken care of.
Atmosphere: 5
Food: 5
Service: 5
I stopped by McDonald’s late at night to grab an ice cream cone. We ordered through the app, and when we got to the drive-thru, the lady on the intercom seemed like she was in a really bad mood. We heard her yelling at the customer in front of us, and when it was our turn, we gave her our mobile order codes and asked a quick question about the menu. She yelled, “I can’t hear you!” and told us to just move up the drive-thru.
The ice cream itself was good, like always, and I’m glad the machine was actually working (which is a plus!). But the attitude just left a sour note to end the night. Hopefully, it was just a rough shift and not the usual experience here.
Atmosphere: 3
Food: 4
Service: 1
Well, the medium fries were good and about as large as large fries but cheaper. One out of two fountain drink machine was functioning. No ice. Thankfully the sodas were cold enough. The men's restroom were out of order. And the female restroom had no more Toilet Paper or handsoap. Not sure how the staff wash their hands before going back to work 🤔 For a busy McDonald's, the owner has its hands full.
Atmosphere: 2
Food: 4
Service: 3
Way better customer service than kahala. Worth the couple extra minute drive to have our food fresh and treated like a customer should be. Also another big up is prices are a whole lot cheaper than kahala.
Atmosphere: 2
Food: 4
Service: 5
DO NOT order fries here. They charge the same amount as normal, but they only use the stupid little fry bags and the large fries are tiny and the same size as the old small fries.
Atmosphere: 1
Food: 3
Service: 3
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